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All Journal Jurnal Wira Ekonomi Mikroskil TRIDARMA: Pengabdian Kepada Masyarakat (PkM) Jurnal Pengabdian Pada Masyarakat METHABDI Jurnal Ilmiah METHONOMI
Suci Pertiwi
Universitas Mikroskil
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Physics Public Health Social Sciences

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Pelatihan Pembelajaran Online Interaktif: “Belajar Tanpa Batas Ruang dan Jarak dengan Office 365” Sophya Marpaung; Apriyanto Halim; Suci Pertiwi
TRIDARMA: Pengabdian Kepada Masyarakat (PkM) Vol. 5 No. 1 (2022): TRIDARMA: Pengabdian Kepada Masyarakat (PkM)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Era new normal diwarnai dengan hadirnya platform kolaborasi baru yang berlomba-lomba menjadi platform yang terbaik. Ada cukup banyak pilihan yang bisa dipilih oleh para pengguna belakangan ini, misalnya Zoom, Google Meet, Ms.Teams, dll. Salah satu pilihan atau solusi yang sangat berguna untuk meningkatkan produktivitas selama belajar ataupun bekerja di masa pandemi adalah menggunakan Microsoft Teams. Perguruan tinggi yang juga menggunakan Ms.Teams selama pandemi adalah Universitas Mikroskil. Pelatihan ini dilaksanakan sebagai bentuk dukungan Universitas Mikroskil agar para pelajar yang menjadi mahasiswa baru di Universitas Mikroskil memiliki pengetahuan lebih terhadap aplikasi Ms.Teams, karena selama pembelajaran daring di Universitas Mikroskil, seluruh Mahasiswa aktif akan belajar dengan menggunakan platform Ms.Teams ini sendiri.  Pada pelatihan ini, seluruh peserta pelatihan diberikan pre-test, post-test, simulasi penggunaan fitur dan penilaian secara keseluruhan dalam bentuk evaluasi/pengisian feedback pelatihan di akhir sesi. Dan pelatihan kali ini menunjukan hasil yang memuaskan karena para peserta mampu mengikuti pelatihan dengan baik mulai dari sesi pertama hingga sesi terakhir.
Basic Leadership Training for Karang Taruna Lengau Seprang Village Ella Silvana Ginting; Tya Wildana Hapsari Lubis; Suci Pertiwi
TRIDARMA: Pengabdian Kepada Masyarakat (PkM) Vol. 4 No. 2 (2021): TRIDARMA: Pengabdian Kepada Masyarakat (PkM)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/abdimas.v4i2.1521

Abstract

Karang Taruna is a community social organization as a forum and means where young people can work to create social welfare, especially for the community around where they live. In the era of modernization as it is today, the mindset of the younger generation has begun to decrease to participate in community organizations such as Karang Taruna, especially among young genrasi in the countryside and villages where the younger generation is less concerned about community activities in their villages but not with the younger generation in Lengau Seprang village of Tanjung Morawa District. In recent years, the younger generation in Lengau Seprang village actively participated in the Karang Taruna organization named Tunas Kencana. But because of the lack of experience and knowledge of the younger generation in the organization, especially knowledge about the basics of leadership and lack of support from the surrounding environment also affect the activities of the younger generation in the village. For this reason, a training was given on the basis of leadership for the members of Karang Taruna Tunas Kencana lengau Seprang village. With this basic leadership training, it is expected to help the problems faced by the younger generation that will be useful for them in running the Karang Taruna organization so as to improve the welfare of the community in Lengau Seprang village. The result achieved is a positive response from the younger generation, as well as village head Lengau Seprang who hopes that later training activities like this will often be done in their villages. The conclusion with this basic leadership training is to provide knowledge about the basis in leadership and the science of skills in organizing.
Pengaruh Kualitas Pelayanan dan Experiental Marketing Terhadap Kepuasan Pelanggan Pengguna Firstmedia Suci Pertiwi
Jurnal Wira Ekonomi Mikroskil Vol 13, No 1 (2023): Volume 13 Nomor 1 Edisi April 2023
Publisher : Fakultas Bisnis Universitas Mikroskil

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55601/jwem.v13i1.961

Abstract

In the current era of globalization, the internet is not just a secondary need for people in Indonesia, the internet network can facilitate work and entertainment alone. There has been an increase in the number of internet users in Indonesia since the government’s implementation of work-from-home as a preventive measure for the spread of the Covid-19 outbreak. The aim of this research is to find out and analyze the effect of service quality and experiential marketing on customer satisfaction among Firstmedia users. The Type of research used in this research is quantitative research. The sampling technique uses a purposive sampling method and is conducted by distributing questionnaires to 310 samples which are Firstmedia users. The data analysis method used in this research is multiple linear regression. Partial testing (t-test) shows that service quality and experiential marketing variables affect customer satisfaction. Simultaneously (test-F) shows that the variables of service quality and experiential marketing do affect customer satisfaction among Firstmedia Users. The Adjusted R-Square value shows that variables of service quality and experiential marketing can explain variations in customer satisfaction among Firstmedia users 81.3% and the remaining 18.7% is influenced by other variables which are not observed in this research.
Jack’s Milyader: Manajemen Keuangan untuk Remaja Melalui Literasi Keuangan di Kalangan Siswa SMA Negeri 1 Berastagi Anita Tarihoran; Yola Yolanda; Purnaya Sari Tarigan; Suci Pertiwi
Jurnal Pengabdian Pada Masyarakat METHABDI Vol 5 No 2 (2025): Jurnal Pengabdian Pada Masyarakat METHABDI
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/methabdi.Vol5No2.pp243-248

Abstract

The increasingly complex development of the global economy requires every individual to have knowledge and skills in managing personal finances. Instilling financial literacy from an early age is crucial, particularly during adolescence when mindsets and habits are forming. In Indonesia, the level of financial literacy is still relatively low, especially among teenagers. Based on a survey by the Financial Services Authority (OJK) in 2024, the level of financial literacy among the Indonesian people only reached 65.43%, far below that of developed countries, which reached 70–80%. SMA Negeri 1 Berastagi, as one of the upper secondary education institutions in Karo Regency, North Sumatra, has great potential to become a pioneer in developing financial literacy among teenagers. With more than 1,000 students coming from various socio-economic backgrounds, this school is an ideal place to instill and develop personal financial management skills. The service team conducted a needs survey directly with the principal of SMA Negeri 1 Berastagi, and the results of the discussion showed that students had not received financial literacy insights and there was no direction that educated them to have intelligence in financial management for their better future. The results of the service of SMA Negeri 1 Berastagi are that students understand financial management for adolescents through financial literacy.
Pengaruh Social media marketing, E-WOM dan Live streaming Terhadap Keputusan Pembelian Produk Fashion Di Tiktok Shop Nasrul Efendi; Andre Stephen Lie; Suci Pertiwi
Jurnal Wira Ekonomi Mikroskil Vol. 16 No. 01 (2026): Volume 16 Nomor 01 Edisi April 2026
Publisher : Fakultas Bisnis Universitas Mikroskil

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55601/jwem.v16i1.2007

Abstract

Pemanfaatan TikTok Shop sebagai sarana belanja berbasis media sosial mendorong perubahan perilaku konsumen, khususnya pada produk fashion di kalangan mahasiswa. Penelitian ini mengkaji sejauh mana Social media marketing, Electronic word of mouth (e-WOM), dan Live streaming memengaruhi Keputusan Pembelian mahasiswa Fakultas Bisnis Universitas Mikroskil angkatan 2022. Penelitian menggunakan pendekatan kuantitatif dengan pengumpulan data melalui kuesioner yang disebarkan kepada responden terpilih berdasarkan kriteria tertentu. Analisis data dilakukan dengan regresi linear berganda disertai pengujian hipotesis secara parsial dan simultan. Hasil penelitian menunjukkan bahwa e-WOM dan Live streaming memiliki pengaruh positif dan signifikan terhadap Keputusan Pembelian, sementara Social media marketing menunjukkan pengaruh positif namun belum signifikan secara statistik. Secara bersama-sama, ketiga variabel independen tersebut terbukti berpengaruh signifikan terhadap Keputusan Pembelian produk fashion di TikTok Shop. Temuan ini mengindikasikan bahwa kredibilitas ulasan konsumen dan interaksi langsung melalui siaran langsung menjadi faktor dominan dalam mendorong keputusan pembelian mahasiswa. Penelitian ini diharapkan dapat memperkaya kajian pemasaran digital serta menjadi dasar pertimbangan bagi pelaku usaha dalam merancang strategi pemasaran yang lebih efektif di platform social commerce.
PENGARUH E-TRUST DAN PROMOSI TERHADAP E-LOYALTY DAN E-SATISFACTION SEBAGAI VARIABEL INTERVENING PADA PENGGUNA OVO DI KELURAHAN SUKARAMAI II KOTA MEDAN Madeline Angeline; Sharen Imanuel; Apren Halomoan Hutasoit; Suci Pertiwi
Jurnal Ilmiah METHONOMI Vol. 9 No. 2 (2023): Jurnal Ilmiah METHONOMI
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/methonomi.Vol9No2.pp168-184

Abstract

This research aims to understand and analyze the influence of e-trust and promotion on e-loyalty. The study also aims to determine whether e-satisfaction can act as a mediator between e-trust and promotion on e-loyalty. The research was conducted in the Sukaramai II neighborhood of Medan City, with the subjects being individuals using OVO. This is an associative research with a sample size of 96 respondents. Data collection was done through questionnaires distributed to OVO users. The results of this study indicate that e-trust has a significant influence on e-satisfaction, and promotion also has a significant influence on e-satisfaction. Furthermore, e-trust and promotion have a direct and significant impact on e-loyalty. Additionally, the research findings suggest that e-satisfaction does not act as a mediator between e-trust and promotion on e-loyalty.
Co-Authors Andre Stephen Lie Anita Tarihoran Apren Halomoan Hutasoit Apriyanto Halim Ella Silvana Ginting Madeline Angeline Nasrul Efendi Purnaya Sari Tarigan Sharen Imanuel Sophya Hadini Marpaung Tya Wildana Hapsari Lubis Yola Yolanda