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Zainal Arifin
Master of Management Program STIE Indonesia Banjarmasin

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a The Influence of Individual Characteristics on Job Satisfaction in Health Center Employees Hanifah Hanifah; Erini Junita Sari; Ika Sri Lidya Putri; Zainal Arifin
Health Media Vol 3 No 2 (2022)
Publisher : UrbanGreen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55756/hm.v3i2.88

Abstract

This study aims to determine the effect of individual characteristics on job satisfaction at Teluk Tiram Public Health Center employees. Individual characteristics in this study focused on interests, attitudes, abilities and moods. Meanwhile, job satisfaction focuses on salaries, promotions, supervision (relationships with superiors), co-workers and the work itself.This research is a quantitative research with causality design. The population in this study were all employees of the Teluk Tiram Community Health Center totaling 36 respondents, with a questionnaire as a research instrument. The research hypothesis was tested using simple linear regression analysis using the SPSS version 25 program.The results showed that individual characteristics had a significant effect on job satisfaction at Teluk Tiram Health Center employees, indicated by a significant value of 0.000 <0.05 and a t-count value of 6.371. Therefore, individual characteristics variables have a significant and significant effect on job satisfaction for employees of Teluk Tiram Public Health Centers.
a Analysis of the Effect of Motivation, Work Stress and Workload on the Performance of Health Workers During the Covid 19 Pandemic at the Pelaihari Community Health Center, Tanah Laut Regency Nunung Maryanti; Zainal Arifin; Ibrahim Daud
Health Media Vol 3 No 2 (2022)
Publisher : UrbanGreen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55756/hm.v3i2.89

Abstract

This study aims to determine whether motivation, work stress, and workload partially or simultaneously affect the performance of health workers during the Covid-19 pandemic at the Pelaihari Health Center, Tanah Laut Regency.The research method is an explanatory research. The population in this study were all health workers at the Pelaihari Health Center, which amounted to 79 people. The sampling technique in this study used a saturated sampling technique or census sampling, where all members of the population were sampled. The analytical technique used is multiple linear regression analysis with SPSS 25.0 for windows program.The results showed that partially motivation had no significant effect on the performance of health workers during the Covid-19 pandemic at the Pelaihari Health Center, Tanah Laut Regency. Work stress has a significant effect on the performance of health workers during the Covid-19 pandemic at the Pelaihari Health Center, Tanah Laut Regency. The workload has a significant effect on the performance of health workers during the Covid-19 pandemic at the Pelaihari Health Center, Tanah Laut Regency. Meanwhile, simultaneously motivation, work stress, and workload have a significant effect on the performance of health workers during the Covid-19 pandemic at the Pelaihari Health Center, Tanah Laut Regency.
The Influence of Service Quaity Dimensions on Outatient Patient Satisfaction i During the Covid 19 Maulana Setiyo Budi; Ibrahim Daud; Zainal Arifin
Health Media Vol 3 No 2 (2022)
Publisher : UrbanGreen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55756/hm.v3i2.91

Abstract

This study aims to analyze the effect of the tangible, reliability, responsiveness, assurance, and empathy dimensions simultaneously on outpatient satisfaction during the Covid-19 pandemic. This type of research is explanatory research which explains the position of the variables studied in a study. The research sample was 100 patients receiving outpatient treatment taken at random during the pandemic in the village of Penyipatan, Tanah Laut Regency The results of the study show that the dimensions of tangible, reliability, assurance, and empathy significantly affect outpatient satisfaction during the Covid-19 pandemic, while responsiveness has no significant effect. This shows that the level of public fear during the great Covid -19 pandemic made the demands for their service care very high beyond the response ability of health workers.
Co-Authors Erini Junita Sari Hanifah Hanifah Ibrahim Daud Ika Sri Lidya Putri Maulana Setiyo Budi Nunung Maryanti