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All Journal JURNAL SISTEM INFORMASI BISNIS Jurnal Administrasi Bisnis Journal of Economics, Business, & Accountancy Ventura Owner : Riset dan Jurnal Akuntansi JURNAL PENDIDIKAN TAMBUSAI Jambura Accounting Review Jurnal Riset Akuntansi Aksioma Journal of Intelligent Decision Support System (IDSS) Jurnal EMA (Ekonomi Manajemen Akuntansi) Journal of Economics and Business UBS Jurnal Disrupsi Bisnis Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan International Journal of Applied Finance and Business Studies Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Journal of Social And Economics Research Innovative: Journal Of Social Science Research journal of social and economic research
Samuel Wirawan
Prodi Akuntansi, Fakultas Ekonomi Universitas Katolik Parahyangan
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Journal of Intelligent Decision Support System (IDSS)

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The influence of system quality, information quality, and service quality on the net benefit of academic information systems with user satisfaction as an intervening variable Ivana Melinda; Amelia Setiawan; Samuel Wirawan; Hamfri Djajadikerta
Journal of Intelligent Decision Support System (IDSS) Vol 6 No 3 (2023): September : Intelligent Decision Support System (IDSS)
Publisher : Institute of Computer Science (IOCS)

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Abstract

The increasing interest of young people to occupy tertiary institutions of education, the higher the level of competition that exists. Therefore, every tertiary institution is competing to improve the quality of education by developing Student Portal. This study aims to determine how the influence of system quality, information quality, and service quality on net benefits mediated by student portal user satisfaction. This research was conducted by collecting 59 primary data of respondents through a questionnaire. The analytical test tool used SmartPLS v.3.2.7 with the SEM (Structural Equation Modeling) analysis method. The results of this study indicate that the quality of information and service quality has an influence on student portal user satisfaction, user satisfaction has an influence on net benefits, while the effect of system quality on user satisfaction cannot be proven statistically. In this situation, system quality, information quality, and service quality have a weak effect on net benefits with user satisfaction as a mediating variable
Co-Authors Agnes Marcella Virginia Amelia Setiawan Amelia Setiawan Amelia Setiawan Andriana, Gisella Calista, Nissa Devinsa Aurelle Gunawan Dr. Amelia Setiawan, CISA., CA. Faninda, Sandra Gisella Andriana Gunawan, Agnes Regina Hamfri Djajadikerta Hamfri Djajadikerta Hamfri Djajadikerta Haryanto Haryanto Haryono, Jane Magdalena Ivana Melinda Lusia Victolia Marcella Virginia, Agnes Nurwijayanti Prof. Dr. Hamfri Djajadikerta Robert Vincent Kristanto Rustanto, Vina Regina Santoso, Nathalia Tanaya, Alicia Valencia, Jessica Vareen Canovala Verren Vebriani Rahardjo Yuwono, Aurelia Marvetta