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All Journal Pendidikan Matematika Intra HEALTHY: Jurnal Inovasi Riset Ilmu Kesehatan Priviet Social Sciences Journal Jurnal Kesehatan
Merry Wulandari
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Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences

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Journal : Jurnal Kesehatan

 1 
The Effect of Tracking Application Systems on Goods Delivery on Customer Decisions Wulandari, Merry
Jurnal Kesehatan & Disiplin Ilmu Vol 2 No 1 (2024): Jurnal Kesehatan & Multidisiplin
Publisher : LPPM Akper Kebonjati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.4143/jki.v2i1.50

Abstract

Abstract. The purpose of this study is to determine how customer satisfaction is affected by online tracking systems and timely delivery of goods. Data were collected through distributed questionnaires. This study observed J&E customers in Bandung City. The non-probability sample method was used to collect seventy respondents for this study. This study used a quantitative approach. The results of this study indicate that the Online Tracking System (X1) and Timely Goods Delivery (X2) together have a positive and significant influence on customer satisfaction (Y), with a value of 6.018. Timely Goods Delivery (X2) has a positive and significant effect on customer satisfaction (Y), with a value of 9,162. The results of the F test (simultaneous) show that both have a positive and significant effect.
The Effect of Tracking Application Systems on Goods Delivery on Customer Decisions Wulandari, Merry
Jurnal Kesehatan & Disiplin Ilmu Vol 2 No 1 (2024): Jurnal Kesehatan & Multidisiplin
Publisher : LPPM Akper Kebonjati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.4143/jki.v2i1.50

Abstract

Abstract. The purpose of this study is to determine how customer satisfaction is affected by online tracking systems and timely delivery of goods. Data were collected through distributed questionnaires. This study observed J&E customers in Bandung City. The non-probability sample method was used to collect seventy respondents for this study. This study used a quantitative approach. The results of this study indicate that the Online Tracking System (X1) and Timely Goods Delivery (X2) together have a positive and significant influence on customer satisfaction (Y), with a value of 6.018. Timely Goods Delivery (X2) has a positive and significant effect on customer satisfaction (Y), with a value of 9,162. The results of the F test (simultaneous) show that both have a positive and significant effect.
Co-Authors Edy Haryanto Istanto, Wisnu Jukadiarko, Gesang mariana wibowo Mulia Suryani Muqsith, Iqbal Abdul Puspita, Sinta Putri, Amelia Putri, Gina Malia Zulfaneti Zulfaneti