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All Journal Jurnal Intervensi Sosial dan Pembangunan (JISP) Seminar Nasional Hasil Riset dan Pengabdian (SNHRP)
Sirojuzilam Sirojuzilam
Universitas Sumatra Utara
Religion Humanities Social Sciences Other

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The Level of Satisfaction with the Quality of Trans Mebidang Bus Service Yusuf Aulia Lubis; Sirojuzilam Sirojuzilam; R A matondang; Suwardi Lubis
SNHRP Vol. 4 (2022): Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Ke 4 Tahun 2022
Publisher : LPPM Universitas PGRI Adi Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

One company that provides buses serving the Medan-Binjai-Deliserdang route is the Trans Mebidang Bus. The services provided include punctuality, cleanliness, wi-fi, and others. Based on the facilities and services provided by the bus manager, the community will provide an assessment of the level of satisfaction of the service. Customer satisfaction can be analyzed using statistical methods. The author determines customer satisfaction with 5 dimensions, namely Reliability, Responsiveness, Assurance, Empathy, and Tangible. This research was conducted by interviewing 50 respondents with 15 questionnaires. From the results of our research, the Reliability dimension answered Good as much as an average of 42 respondents (82 persen), the Responsiveness dimension was 46 persen of respondents (78.5 persen), the Assurance dimension was 34, 67 respondents (69.22 persen), Empathy dimension 26.67 respondents (53.33 persen), Tangible dimension 53 persen, respondents (63.33 persen). So in general, almost all facilities provided by the Trans Mebidang Bus are felt well by customers
Pengaruh Program Pembangunan Pemberdayaan dan Pembinaan Dana Desa Terhadap Kesejahteraan Masyarakat Di Kecamatan Babussalam Kabupaten Aceh Tenggara Ilham Eka Putra; Erlina Erlina; Sirojuzilam Sirojuzilam
Jurnal Intervensi Sosial dan Pembangunan Vol 4, No 1 (2023): SOCIAL DEVELOPMENT
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jisp.v4i1.13032

Abstract

The aims of this study were to analyze the influence of the Development Program on the welfare of the people in Babussalam District, Southeast Aceh Regency. To analyze the effect of the Empowerment Program on people's welfare in Babussalam District, Southeast Aceh Regency. To analyze the influence of the Development Program on the welfare of the people in Babussalam District, Southeast Aceh Regency. The research was conducted in Southeast Aceh District on the Influence of Village Fund Development, Empowerment and Development Programs on Community Welfare in Babussalam District, Southeast Aceh District. The analytical method used in this study is multiple regression analysis with a total of 314 respondents. The results of the study showed that: the Development Program has a significant effect on the welfare of the people in Babussalam District, Southeast Aceh Regency. The Empowerment Program has a significant effect on the welfare of the people in Babussalam District, Southeast Aceh Regency. The Coaching Program has a significant effect on the welfare of the people in Babussalam District, Southeast Aceh Regency.Keywords: Development Program, Empowerment and Development of Village Funds, community welfare
Pengaruh Alokasi Belanja Pendidikan, Kesehatan dan Sosial Terhadap Tingkat Indeks Pembangunan Manusia Kabupaten/Kota Provinsi Aceh Zulfadli Siregar; Erlina Erlina; Sirojuzilam Sirojuzilam
Jurnal Intervensi Sosial dan Pembangunan Vol 4, No 1 (2023): SOCIAL DEVELOPMENT
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jisp.v4i1.13030

Abstract

This study aims to see the effect of expenditure allocation variables in the education, health and social protection sectors on the Human Development Index (IPM) in districts/cities in Aceh province. The analytical method used in this research is multiple linear regression analysis using SPSS. The data used is the Human Development Index (IPM) and APBD expenditures for the education, health and social protection sectors for the 2021-2022 period. The results of the study show that education spending has a negative but not significant effect on the district/city HDI of Aceh Province. Social Expenditures have a positive but not significant effect on the district/city HDI of Aceh Province. The variables of Education Expenditure, Health Expenditure and Social Expenditure simultaneously influence the Human Development Index (IPM) of the districts/cities of Aceh Province. However, only 4 percent of the Aceh Province District/City Human Development Index can be explained by the three independent variables above, while the remaining 96 percent is explained by other variables not included in this study.Keywords: Education spending, Health spending, Social protection spending, Human Development Index (HDI)
Co-Authors Erlina Erlina Ilham Eka Putra Lubis, Yusuf Aulia R A matondang Suwardi Lubis Zulfadli Siregar