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E-Word Of Mouth For Tourism Futures: A Case in Travel Agency Dinarsiah Chendraningrum
Journal of Tourism Sustainability Vol. 1 No. 2 (2021): Volume 1 Number 2 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.46 KB)

The development of technology, especially digital media, has encouraged one of the tourism business industries, namely Jacktour, to use the Tripadvisor website to introduce and sell tour packages. Online reviews on websites are crucial to form an e-word mouth that is easy to access by future tourists. This study aims to determine both positive and negative tourist reviews regarding tour packages purchased from Jack Tour. The attributes of the tour packages include tourist attractions, people in charge (PIC), accessibility, transportation, accommodation, restaurants, prices, and final impressions. A qualitative descriptive method was applied to this research; data was collected from Jacktour on the Tripadvisor website. The sampling technique used purposive sampling. From 431 tourist populations, 325 tourists became the sample. From the results of the research, PIC (Person in Charge) is very important and is often reviewed positively or negatively. At the same time, in the impression aspect, tourists are satisfied with the services provided by Jacktour and will recommend it to others.

Bimbingan Teknis Kewirausahaan dan Pembuatan Rencana Usaha Jasa Wisata Curug Panganten Kabupaten Bandung Barat Deddy Saefulloh; Deddy Sobarna Sutaji; Syifaa Novianti; Rikantini Widiyanti; Sherly Raka Siwi Putri Utomo; Dinarsiah Chendraningrum
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol 4 No 2 (2020): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : Dewan Pimpinan Daerah (DPD) Perkumpulan Dosen Indonesia Semesta (DIS) Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/je.v4i2.325

This article was written based on the Bandung State Polytechnic Community Service (PKM) activities in collaboration with BUMDES Desa Padaasih, West Bandung Regency to provide solutions to the problems of developing BUMDES in managing the tourism business in Curug Panganten. The BUMDES Desa Padaasih has problems that include limited village human resources related to entrepreneurial knowledge and insights for the management of BUMDES and the absence of a guide to planning the development of a tourism service business. Following up on this, Community Service activities have been carried out by the Bandung State Polytechnic by designing a Tourism Business Plan and providing Technical Guidance (BIMTEK) to administrators and activists of Padaasih Village BUMDES as partners. This activity has resulted in partners' understanding of tourism business management which includes Marketing, Business Strategy, Human Resource Management, Product Management, Technical Operational Management, and Marketing Tools and the creation of a Tourism Service Business Plan document as a guide so that BUMDES Desa Padaasih Cisarua KBB can develop a tourism business for improve the village economy.

Perancangan Panduan Seminar Sosialisasi Sustainable MICE Bagi Pelaku Industri Pameran di Jawa Barat Eko Susanto; Any Ariani Noor; Deddy Sobarna Sutaji; Dinarsiah Chendraningrum; Ratna Padmi Trihartanti; Santosa Sanjaya; Sri Hastuti; Tamara Herlinda Erwin
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol 5 No 3 (2021): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : Dewan Pimpinan Daerah (DPD) Perkumpulan Dosen Indonesia Semesta (DIS) Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/je.v5i3.457

The MICE industry is an essential part of the Indonesian tourism industry that has been affected by the Covid-19 pandemic, so sustainability is an important and relevant issue. As a follow-up to the Polban Community Service activities in 2019 and 2020, which focused on sustainable MICE issues, a joint design activity was carried out with the seminar guidebook for sustainable MICE socialization for ASPERAPI West Java. The electronic guidebook contains the stages of organizing a socialization seminar which is prepared using a participatory-collaborative method. This activity has resulted in an implementation guide that can be used and disseminated to members of ASPERAPI West Java.

How to Sustain Visitors’ Interest during The Crisis: The Case Study of Pangandaran Beach Ribka Nauli Sitorus; Tomy Andrianto; Dinarsiah Chendraningrum
Journal of Tourism Sustainability Vol. 2 No. 2 (2022): Volume 2 Number 2 (2022)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Pangandaran, one of Indonesia's well-known tourist destinations, has never been vacant when allowed to visit, even during the COVID-19 Pandemic. This study aims to understand the factors that that sustain visitors' interest in Pangandaran during the COVID-19 Pandemic. Qualitative description was used in this study by conducting semi-structured interviews with eleven visitors visiting Pangandaran during a pandemic. This study found five main factors that sustained visitors' interest in visiting Pangandaran during the Pandemic. First is the internal factor in traveling to the beach, longing for the atmosphere and nature of Pangandaran. Second is the distance, and the third is the popularity of Pangandaran. Four factors are the destination's affordable facilities, such as hotels and Restaurants. Last is the strategic location of the west and east coast meet at the same destination. Those five factors accumulated a strong power that sustains visitor's interest in visiting Pangandaran even in crises such as Pandemic Covid-19.

Training and Making Guidelines for Organizing Hybrid Exhibitions Tomy Andrianto; Any Ariani Noor; Ratna Padmi Trihartanty; Tamara Herlinda Erwin; Dinarsiah Chendraningrum; Sri Hastuti
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol 7 No 1 (2023): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : Dewan Pimpinan Daerah (DPD) Perkumpulan Dosen Indonesia Semesta (DIS) Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/je.v7i1.683

Exhibition is a sub-sector of the creative economy and part of the tourism industry that developed well in Indonesia before Covid-19. Exhibition activities, which were actually gathering large numbers of people, became one of the industries hardest hit and even stopped completely, even though alternative technologies that facilitated online meetings began to develop at that time. Currently, after the handling of Covid-19 has improved considerably, the concept of hybrid exhibitions has begun to emerge and provides an alternative for industry players in conducting exhibitions. Unfortunately, many industry players do not understand how the concept of hybrid exhibitions does not try to completely replace conventional exhibitions. In addition, there is a need for training and guidance that will facilitate industry players in carrying out hybrid exhibitions. Community Service with this community partnership program (PKM) scheme helps ASPERAPI (Exhibition Organizer Association) DPD West Java as a partner in making Hybrid Exhibition Organizing Guidelines and training its members. Another objective is to provide additional skills and knowledge for ASPERAPI members in facing the challenges of present and future exhibition activities. The challenges facing partners today are how to restore business while at the same time reaching more audiences by utilizing hybrid technology/applications. The implementation method is mentoring, training and making guides with the outputs of intellectual property rights and scientific articles and service articles as activity reports.

Analisis Pola Pergerakan Wisatawan Gen Z Di Yogyakarta yang Berkunjung Ke Candi Prambanan Safira Wahida Fajri Ikhwan; Dinarsiah Chendraningrum; Hennidah Karnawati
Altasia Jurnal Pariwisata Indonesia Vol 5 No 2 (2023): Jurnal ALTASIA (Agustus)
Publisher : Program Studi Pariwisata - Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/altasia.v5i2.7850

Banyaknya wisatawan Gen Z yang datang berkunjung ke Candi Prambanan dari berbagai daerah dan latar belakang. Tujuan dari penelitian ini adalah untuk mengidentifikasi pergerakan wisatawan Gen Z yang ada di Yogyakarta dengan indikator jenis wisata, akomodasi, dan transportasi. Manfaat penelitian ini sebagai media informasi yang dapat dijadikan sebuah referensi bagi para pelaku usaha pariwisata mengenai pergerakan wisatawan Gen Z. Saat berwisata, tentunya wisatawan Gen Z akan membentuk sebuah pola pergerakan. Pola pergerakan merupakan sebuah perpindahan oleh wisatawan dari satu atraksi ke atraksi wisata lainnya. Metode penelitian yang digunakan dalam penelitian ini adalah kualitatif, dan teknik pengumpulan data dilakukan dengan menggunakan wawancara terstruktur kepada beberapa informan. Hasil dari penelitian ini adalah wisatawan Gen Z lebih menyukai atraksi wisata alam baik itu pegunungan maupun pantai. Kenyamanan dan kebersihan merupakan hal penting dalam pemilihan akomodasi yang sesuai selera wisatawan Gen Z. Mobil merupakan jenis akomodasi yang paling banyak dipilih sebagai moda transportasi saat berwisata, dan pola pergerakan wisatawan Gen Z ada tiga yaitu single point, base site, dan destination region loop. TRANSLATE with x English Arabic Hebrew Polish Bulgarian Hindi Portuguese Catalan Hmong Daw Romanian Chinese Simplified Hungarian Russian Chinese Traditional Indonesian Slovak Czech Italian Slovenian Danish Japanese Spanish Dutch Klingon Swedish English Korean Thai Estonian Latvian Turkish Finnish Lithuanian Ukrainian French Malay Urdu German Maltese Vietnamese Greek Norwegian Welsh Haitian Creole Persian // TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back //

How to Sustain Visitors’ Interest during The Crisis: The Case Study of Pangandaran Beach Ribka Nauli Sitorus; Tomy Andrianto; Dinarsiah Chendraningrum
Journal of Tourism Sustainability Vol. 2 No. 2 (2022): Volume 2 Number 2 (2022)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v2i2.39

Pangandaran, one of Indonesia's well-known tourist destinations, has never been vacant when allowed to visit, even during the COVID-19 Pandemic. This study aims to understand the factors that that sustain visitors' interest in Pangandaran during the COVID-19 Pandemic. Qualitative description was used in this study by conducting semi-structured interviews with eleven visitors visiting Pangandaran during a pandemic. This study found five main factors that sustained visitors' interest in visiting Pangandaran during the Pandemic. First is the internal factor in traveling to the beach, longing for the atmosphere and nature of Pangandaran. Second is the distance, and the third is the popularity of Pangandaran. Four factors are the destination's affordable facilities, such as hotels and Restaurants. Last is the strategic location of the west and east coast meet at the same destination. Those five factors accumulated a strong power that sustains visitor's interest in visiting Pangandaran even in crises such as Pandemic Covid-19.

Masa Depan Hybrid Exhibition dari Perspektif Pelaku Industri Tomy Andrianto; Any Ariani Noor; Ratna Padmi Trihartanty; Tamara Herlinda Erwin; Dinarsiah Chendraningrum; Sri Hastuti; Sherinatasha Firmansyahrani
Journal of Event, Travel and Tour Management Vol. 2 No. 2 (2022)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jett.v2i2.885

Hybrid Exhibition atau Pameran yang dilaksanakan Hibrida secara luring dan daring menjadi trend dan berkembang pesat saat Pandemi Covid-19 terjadi terutama pada tahun 2021. Pembatasan bahkan pelarangan berbagai kegiatan perhelatan termasuk kegiatan pameran mendorong berbagai cara termasuk munculnya inovasi teknologi yang mendukung pameran hibrida. Penelitian ini bertujuan untuk memahami pandangan pelaku industri MICE terhadap pengembangan hybrid exhibition saat ini dan masa depan. Metode penelitian menggunakan pendekatan kualitatif dengan analisis deskriptif dari data yang dikumpulkan melalui wawancara mendalam dan diskusi kelompok menggunakan teknik delphi. Narasumber yang diwawancarai pada penelitian ini adalah tiga pemimpin perusahaan MICE dan satu praktisi penyedia jasa hybrid sedangkan peserta diskusi adalah 5 pimpinan dan dua narasumber ahli dari akademisi. Pengkodean tematik dengan melakukan analisis pengkodean satu siklus menemukan bahwa inovasi teknologi yang sudah dikembangkan belum siap dijalankan ketika masa kenormalan baru terjadi dan pulih nanti. Pelaku Industri melihat penggunaan inovasi teknologi pameran hibrida hanya salah satu pendukung yang memberikan nilai tambah khususnya untuk pasar B2B, namun belum bisa diandalkan menjadi kunci utama suksesnya pameran. Inovasi teknologi yang ada belum mampu menggantikan pengalaman sesungguhnya bahkan bisa jadi tidak akan pernah bisa mengganti suasana pameran secara luring di masa depan.

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