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All Journal Journal of Applied Engineering and Technological Science (JAETS) Jurnal Ipteks Terapan : research of applied science and education Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Journal of Innovative and Creativity
Annisak Izzaty Jamhur
Universitas Putra Indonesia “YPTK” Padang
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CUSTOMER RELATIONSHIP MANAGEMENT CONCEPT IN BUILDING BRANDING LAUAK BADA BUSINESS AT MANDEH TOURISM AREA Radius Prawiro; Novi Trisna; Annisak Izzaty Jamhur
Jurnal Ipteks Terapan (Research Of Applied Science And Education ) Vol. 14 No. 3 (2020): Re Publish Issue
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.678 KB) | DOI: 10.22216/jit.v14i3.101

Abstract

The concept of CRM is a concept aimed at establishing a good relationship with the customer. The concept ofCRM appears based on the paradigm that sellers should be able to maintain the loyalty of consumers who buytheir products. The business strategies found in the CRM concept aims to increase customer satisfaction so that itcan improve consumer loyalty. In this era of digital and globalization nowadays, where information is soaccessible and enjoyed by all circles using the application Pika CRM is very helpful business people inmarketing their products, a strong brand can make it very easy to know and sell to consumers because brandingor brand users feel so very important to have. Many companies and independent business units currently dependon the brand to market the products they produce so that they can sell easily with a brand that is already knownto the community. One of the growing business units currently is a business unit of the side dish of the Mandeharea of West Sumatra's south coast. Therefore, the important role of good and interesting branding is necessaryto increase the sales of the Mandeh area side dishes at a higher price
Edukasi Penggunaan Internet Sehat dan Aman Siswa Siswi Rahmatan Lil ‘Alamin International Islamic Boarding School Novi Trisna; Yesri Elva; Annisak Izzaty Jamhur
Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat) Vol 2 No 2 (2022): Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat)
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakamitra.v2i2.194

Abstract

Pemanfaatan internet telah mengubah pola hidup dan budaya manusia dalam belajar, bekerja, berkomunikasi, berbelanja dan aspek lainnya. Saat ini masyarakat lebih banyak menggunakan internet dalam berkomunikasi seperti surat elektronik (e-mail), serta jejaring sosial (social networking) yang dianggap lebih efektif dan efisien. Pengaruh konten negatif sudah sering diberitakan di berbagai media berupa pemuatan gambar porno, perjudian, penipuan, pelecehan, pencemaran nama baik dan berita bohong. Selain itu penggunaan jejaring sosial juga memiliki dampak negatif, salah satunya adalah cyberbullying yang biasanya menimpa anak-anak dan sesama remaja. Bahkan kejahatan dunia maya yang dikenal sebagai cybercrime sudah sampai pada peretasan situs-situs penting dalam negeri. Untuk menghindari kejahatan di dunia maya, maka siswa siswi RLA IIBS (Rahmatan Lil ‘Alamin International Islamic Boarding School) diberikan edukasi bagaimana berinternet dengan Sehat dan Aman dan selalu ditekankan prinsip dasar yang harus diketahui dalam menggunakan internet. Penggunaan internet secara sehat dan aman perlu ditanamkan semenjak dini melalui pembelajaran etika berinternet secara sehat (cyber ethics). Hal ini perlu disampaikan untuk menghindari kebiasaan jelek di dunia nyata akan terbawa di dunia maya dan menimbulkan kembali efek negatif di dunia nyata.
Analysis And Design Of Application Of Sales And Control Of Stock Of Daily Goods With Rop (Reorder Point) Method Annisak Izzaty Jamhur; Novi Trisna; Yesri Elva
Journal of Applied Engineering and Technological Science (JAETS) Vol. 1 No. 2 (2020): Journal of Applied Engineering and Technological Science (JAETS)
Publisher : Yayasan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (780.934 KB) | DOI: 10.37385/jaets.v1i2.88

Abstract

In the era of globalization now developments in the field of information technology are increasingly rapid. No wonder now more and more shops are starting to develop their administrative systems using information technology and one of them is a shop in the field of daily goods. Some stores use various ways to attract as many customers as possible. So that the data processing is slow and shop owners often have difficulty in finding data that has been processed. To provide satisfactory services for customers, it is necessary to reform several systems, including information systems for sales, purchasing, making daily, monthly, annual sales reports, and inventory data reports using the ROP (Reorder Point) method and designing using the ASI model (System Analysis Information), while the process of making a desktop program or application uses the VISUAL BASIC.NET 2010 programming language that is supported by the MySQL database.
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPT IN BUILDING BRANDING LAUAK BADA BUSINESS AT MANDEH TOURISM AREA Radius Prawiro; Novi Trisna; Annisak Izzaty Jamhur
Jurnal Ipteks Terapan Vol. 14 No. 3 (2020): Re Publish Issue
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.678 KB) | DOI: 10.22216/jit.v14i3.101

Abstract

The concept of CRM is a concept aimed at establishing a good relationship with the customer. The concept ofCRM appears based on the paradigm that sellers should be able to maintain the loyalty of consumers who buytheir products. The business strategies found in the CRM concept aims to increase customer satisfaction so that itcan improve consumer loyalty. In this era of digital and globalization nowadays, where information is soaccessible and enjoyed by all circles using the application Pika CRM is very helpful business people inmarketing their products, a strong brand can make it very easy to know and sell to consumers because brandingor brand users feel so very important to have. Many companies and independent business units currently dependon the brand to market the products they produce so that they can sell easily with a brand that is already knownto the community. One of the growing business units currently is a business unit of the side dish of the Mandeharea of West Sumatra's south coast. Therefore, the important role of good and interesting branding is necessaryto increase the sales of the Mandeh area side dishes at a higher price
Penerapan Customer Relationship Managaement (CRM) dalam Perancangan Sistem Informasi Penjualan Produk Kebutuhan Pokok pada Toko Budiman Berbasis Web dengan Menggunakan Bahasa Pemrograman PHP dan Database MySQL Radius Prawiro; Annisak Izzaty Jamhur; Vicky Ariandi
Journal of Innovative and Creativity Vol. 4 No. 3 (2024)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v4i3.108

Abstract

Toko Budiman merupakan toko penjual kebutuhan pokok yang berada di Jl. Lubuk Begalung, Kec. Lubuk Begalung, Kota Padang, Sumatera Barat. Toko Budiman sudah memiliki banyak customer yang tidak hanya di wilayah Jl. Baginda Suaduon, Toko Budiman memiliki customer dari daerah lain bahkan kecamatan lain. Pada saat ini, Toko Budiman dalam melakukan pencatatan transaksi masih manual yaitu dicatat dalam buku besar sehingga terkadang terjadi kesalahan dalam pelaporan penjualan yang disebabkan karena human error. Selain itu, penjualan di Toko Budiman masih dilakukan secara face to face yaitu dengan berkunjung langsung ke toko. Selain itu, Toko Budiman belum memiliki sebuah sistem yang dapat meningkatkan hubungan dengan para customer sehingga belum dapat memberikan pelayanan yang lebih baik. Untuk mengatasi permasalahan tersebut diperlukan CRM operasional yang dapat memfasilitasi pelayanan kepada konsumen. Pada penelitian ini dibuat sistem yang mengimplementasikan CRM operasional untuk membantu pemilik Toko Budiman dalam penjualan dan memberikan pelayanan yang lebih baik kepada customer bahkan bisa menarik customer lain. Adapun fitur CRM operasional yang digunakan dalam penelitian ini diantaranya adalah fitur diskon, pengelolaan data pelanggan, informasi toko dan pelayanan pemesanan secara online. Sistem terlebih dahulu dirancang dengan membuat diagram konteks, Data Flow Diagram (DFD), Entity Relationship Diagram (ERD) dan membuat relasi antar tabel. Selanjutnya hasil dari perancangan tersebut diimplementasikan menjadi sebuah sistem menggunakan bahasa pemrogaman PHP dan database MySQL. Hasil akhir dari implementasi tersebut adalah aplikasi berbasis web. Aplikasi akan memberikan kemudahan kepada pelanggan dalam melakukan pemesananbarang. Aplikasi ini akan membantu manajemen dalam mengatur sistem pemesanan yang diterapkan di perusahaan, terutama pada aspek pelayanan informasi pada pelanggan.
Co-Authors Novi Trisna Novi Trisna Radius Prawiro Vicky Ariandi Yesri Elva