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AUDIT INFRASTRUKTUR TEKNOLOGI INFORMASI BERBASIS ITIL V.3 DOMAIN SERVICE DESIGN I PADA SIPMAS DI LPPM IT TELKOM PURWOKERTO Lidiya Nur Hidayah; Apriliana Puspitaningrum; Tika Febianti; Namira Nur Oktavfiantika; Amal Lia Nurdin; Belinda Sekar Ayuningtyas; Fathushahib Fathushahib
Indonesian Journal of Business Intelligence (IJUBI) Vol 1, No 1 (2018): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Program Studi S1 Sistem Informasi Fakultas Komputer dan Teknik Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (636.49 KB) | DOI: 10.21927/ijubi.v1i1.896

Abstract

Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) adalah payung institusi bagi Pusat Penelitian (Puslit) dan Pusat Pengabdian kepada Masyarakat (PPM). Sebagai lembaga yang menaungi Puslit dan PPM maka LPPM mengemban tugas serta mengorganisasi pelaksanaan penelitian dan pengabdian masyarakat. Disamping itu LPPM juga bergerak dalam lingkup pengembangan manajemen data dan informasi bagi pimpinan Institut dalam membuat keputusan-keputusan kelembagaan. Pada LPPM IT Telkom Purwokerto memiliki suatu Sistem Informasi Pengaduan Masyarakat (SIPMAS).Sistem Informasi Pengaduan Masyarakat (SIPMAS) adalah sistem informasi yang mengelola pengaduan masyarakat pada lembaga pelayanan pengabdian masyarakat di IT Telkom Purwokerto. SIPMAS sebagai salah satu sarana pelayanan civitas akademika harus memiliki tingkat kematangan yang tinggi. Namun pada sistem ini masih memiliki beberapa kekurangan dalam memberikan pelayan. Untuk menganalisis permasalahan tersebut kita dapat mengukur kematangan tersebut dengan melakukan proses audit. Standar yang banyak digunakan oleh organisasi bertaraf internasional sebagai framework proses audit adalah Standar Information Technology Infrastructure Library (ITIL) V.3. Penelitian ini, melakukan audit Sistem Informasi Pengabdian Masyarakat (SIPMAS), dari sisi Infrastruktur dengan domain service design. Proses penilaiannya, dilakukan dengan menggunakan service maturity framework. Hasil pengukuran nilai kematangan pada SIPMAS di LPPM IT Telkom Purwokerto secara keseluruhan berada pada level 3 yaitu defined.
Supply Chain Management's Analysis In Improving Nopia Mino Production Using SCOR Model Apriliana Puspitaningrum; Dwi Mustika Kusumawardani; M Yoka Fathoni
Sistemasi: Jurnal Sistem Informasi Vol 11, No 2 (2022): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.721 KB) | DOI: 10.32520/stmsi.v11i2.1688

Abstract

Supply chain is an activity to convert raw materials into products that will be marketed to consumers. Besides, Supply Chain Management is a process for efficient integration where goods can be produced and distributed in the right quantity, time, and location between suppliers, factories, distributors, and end customers to minimize costs to provide customer satisfaction. Kampoeng Wisata Nopia Mino is production center for nopia and mino from Banyumas which was established to introducing Banyumas typical snacks and improve economy of local residents. The production of nopia mino has several problems. One is there is competition between fellow makers of nopia mino. Besides, nopia mino production during the pandemic was decreasing. With these problems, it is necessary to measure the production decline that occurred in home industry and develop a production strategy for nopia and mino. Hence, it can maximized in the development of its business. The solution is carried out using the SCOR Model method. The SCOR Model has six processes including plan, source, make, deliver, return, and enable. The results of this study stated that the highest value for large is in the return process of 34 and the lowest value is in the plan process of 11.89, while the highest value for lower is in the make process of -50.5 and the lowest value is in the plan process of -197. Based on the results of these studies, in this study recommendations are given to improve Supply Chain Management in increasing the production of nopia and mino.