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All Journal JURNAL ILMIAH AKUNTANSI DAN MANAJEMEN Jurnal Abdimas Ekonomi Dan Bisnis (JAMEB)
M. Fadhli Nursal
Universitas Bhyangkara Jakarta Raya
Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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Pengaruh Kualitas Pelayan dan Kualitas Harga Terhadap kepuasan Pelanggan Small Street Coffe Rawalumbu Bekasi Salsabila Kania Nikita; M. Fadhli Nursal
Jurnal Ilmiah Akuntansi dan Manajemen Vol 18 No 1 (2022): Vol 18 No 1 (2022)
Publisher : Fakultas Ekonomi Dan Bisnis Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/jiam.v18i1.988

Abstract

Penelitian ini bertujuan untuk mengetahui ada pengaruh Kualitas Pelayanan dan Kualitas Harga terhadap Kepuasan Pelanggan di Small Street Coffe. Jenis penelitian ini adalah kuantitatif. Populasi dalam penelitian ini tidak diketahui. Teknik sampling dengan menggunakan Non-Probability Sampling dengan menggunakan teknik Purposive Sampling. Sampel dalam penelitian ini berjumlah 100 responden. Teknik Pengambilan data dengan cara menyebarkan kuesioner melalui Google Form. Pengujian hipotesis dalam penelitian ini menggunakan analisis Regresi Linier Berganda. Subjek penelitian yaitu konsumen Small Street Coffe. Hasil dari penelitian ini menunjukkan bahwa variabel Kualitas Pelayanan dan Kualitas Harga secara parsial dan simultan berpengaruh signifikan dan memiliki hubungan pengaruh positif terhadap variabel Kepuasan Pelanggan.
PELATIHAN MULTIMEDIA UNTUK KARYAWAN DAN ANGGOTA TNI DI PUSINFOLATHA wo2ntea Wowon Priatna; M. Fadhli Nursal; Tyastuti Sri Lestari; Joni Warta
Jurnal Abdimas Ekonomi dan Bisnis (JAmEB) Vol 1 No 2 (2021): JAMEB (Jurnal Abdimas Ekonomi dan Bisnis)
Publisher : Fakultas Ekonomi Dan Bisnis Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (358.564 KB) | DOI: 10.31599/jameb.v1i2.906

Abstract

The purpose of this multimedia is to improve the ability of training members and employees with abilities in the field of multimedia through. Multimedia uses several media to present information which is a combination of text, graphics, animation, images, video and sound such as making graphic designs, text, images, video, audio, animation. This implementation was carried out for 2 months starting from the training in July and August 2019 at the Pushinfolatha Computer Lab, TNI Headquarters, Cilangkap. The training participants are TNI members and PNS employees and 20 people. The training was carried out using practical methods in the Pusinfolatha computer lab with the material presented was making infographic-based presentations, making logos, posters, banners, banners and video editing. The implementation of this training was successful and all participants were able to follow the training material well, it can be seen from the work and evaluation results that the average score obtained by participants was above 90.
Co-Authors Joni Warta Priatna , Wowon Salsabila Kania Nikita Tyastuti Sri Lestari