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Tantri Wijayanti
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Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

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Pemetaan dan Peningkatan Kualitas Layanan Jasa Wisata Pantai Cemara Banyuwangi Firda Rachma Amalia; Tantri Wijayanti; Ninik Sri Rahayu
Journal of Tourism and Creativity Vol 2 No 2 (2018): Tourism and Creativity: Destination Management
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v2i2.13848

Abstract

Abstract The research aims to determine the quality of tourism services that most affect the satisfaction of visitors and formulate strategies to improve the quality of Banyuwangi Cemara Beach tourism services. This research uses Servqual method of IPA method (importance Performance Analisys) to know the level of importance and satisfaction of visitors, The research used a sample of 30 respondents who are tourists who have been to Cemara Beach. The result of the research is recommendation of improvement that is 1) The strategy related to entertaiment is as follows: Factors attractions are what can be seen, what can be done what funds can be purchased, the addition of information services, and Realization of the development of facilities on the remaining land accompanied by improvement facilities which has existed ; 2) Strategy related to Managerial that is Optimalization of promotion activity online and non-online, Increase of parking area of vehicle, especially four wheel vehicle, Improve quality of service through training for employees and improve management system of Cemara Beach and Coordinate intensively with stakeholders for improvement and sustainable development. Keyword: quality service, IPA, servqual, Cemara Beach Banyuwangi
Analisis Dampak Berganda (Multiplier Effect) Objek Wisata Pantai Watu Dodol Banyuwangi Adetiya Prananda Putra; Tantri Wijayanti; Jimmi Sandi Prasetyo
Journal of Tourism and Creativity Vol 1 No 2 (2017)
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

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Abstract

Abstract Watu Dodol beach is one of tourism object located in Banyuwangi regency. Banyuwangi government intensively expanding Watu Dodol beach as a tourism icon. Development of tourism industry is directly able to create job opportunity for local community. If it happens, tourism activity in Watu Dodol beach can create multiplier effect that is profitable for local economic and community welfare. Technic analysis used are descriptive analysis to identify all stakeholders and Keynesian income multipliers analysis to identify multiplier effect in Watu Dodol beach. The result of this research showed that general assessment of tourist, entrepreneur, and employee toward beach condition is at medium and high level except on the management aspect. They hope that there will be a special attention from Banyuwangi government to solve that problem. The result also showed that Watu Dodol beach gives real economic impact for local community such as direct impact, undirect impact, and induction impact. Keywords: Keynesian income multiplier, multiplier effect, Watu Dodol beach
Co-Authors Adetiya Prananda Putra Firda Rachma Amalia, Firda Rachma Jimmi Sandi Prasetyo Ninik Sri Rahayu