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All Journal Homes Journal: Hospital Management Studies Journal
Zil Fadhilah Arranury
UIN Alauddin Makassar
Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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OVERVIEW OF SATISFACTION SOCIETY OF SERVICE COUNTER REGISTRATION OF OUTPATIENT HEALTH Andi Azizah; Emmi Bujawati; Zil Fadhilah Arranury
Homes Journal = Hospital Management Studies Journal Vol 3 No 1 (2022): February
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/hmsj.v3i1.23966

Abstract

Background:At this time the basic need of the Indonesian people to be able to live a decent and productive life is health, with this it is necessary to provide health services that are in line with the aim of accessing quality health services. The role of the puskesmas as the first level of health care provider needs to maintain the quality of service so that patients feel satisfied. objectives: This study aims to describe the community's satisfaction with the outpatient registration service at the Baraka Health Center, Baraka District, Enrekang Regency. Method: This type of research is a quantitative research using a cross sectional study design. The population in this study were all people who were in the working area of the Baraka Community Health Center. Result : The results showed that the satisfaction level of respondents at the Baraka Health Center was mostly satisfied with the service at the outpatient registration counter.Conclusion : The researcher recommends the health workers of the Baraka Health Center, especially the registration counter service, to give a better impression to the people who come for treatment.
Co-Authors Andi Azizah Emmi Bujawati