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All Journal Jurnal Politikom Indonesiana Jurnal DIALEKTIKA : Jurnal Ilmu Sosial
Mochamad Fattahidayah Dinata
Unknown Affiliation
Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Komunikasi Pemerintah Provinsi Jawa Barat dalam Pengembangan Kawasan Wisata Geopark Ciletuh Palabuhanratu di Kabupaten Sukabumi Mochamad Fattahidayah Dinata; Muradi Muradi; Dede Sri Kartini
Jurnal Politikom Indonesiana Vol 3 No 2 (2018): Jurnal Politikom Indonesiana
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Singaperbangsa Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1026.652 KB) | DOI: 10.35706/jpi.v3i2.1663

Abstract

The present study discusses the communication process conducted by the Provincial Government of West Java with the citizens of Ciletuh, Palabuhanratu in supporting the development undergone in the Geopark tourism area. The study uses qualitative method with descriptive approach. The theory consulted for the purpose of the study is that of Public Relation in six steps, namely: identifying the problem, determining the target, determining the public, planning the program, executing the program and evaluating the results. The findings indicate that the communication between the government and the its people is less effective due to the presence of disbelief between the communicators and interlocutors (people), the less-distributed information, and the non-cooperativeattitude of the village government when conducting advanced socialization. Therefore, the occuring communication has not well improved the informative and motivative target of the public.Keywords: Governmental communication, public relation, tourism area development
Innovation in Public Services of the Surakarta City Government During the Leadership of Gibran Rakabuming Raka Rifi Rivani Radiansyah; Isnandi Abdul Rozak Riaji; Mochamad Fattahidayah Dinata
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 24 No. 1 (2026): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v24i1.1029

Abstract

Transformation in public services is a form of the Surakarta city government's efforts to solve the problems that exist in the people of Surakarta which include (1) Increasing poverty rates, (2) Low increase in HDI and (3) the expected value has not been achieved in SMEs in complaint, suggestion and input services from 2019 to 2020. The purpose of the research is to find out how public service innovation in the Surakarta City Government during the leadership of Gibran Rakabuming Raka through the Solo Techno Park and ULAS programs. The methods used in this study are descriptive Qualitative Research Methods, observational data collection techniques, FGD and documentation with the research object, namely the Surakarta City Government.Based on the results of the research, various findings have been found in the processing of public service innovations in the city of Surakarta during the leadership of Gibran Rakabuming Raka. As the focus of the research which better describes public service innovations in the city of Surakarta. There are 6 innovation indicators stated in the General Guidelines for State Administration Services, including Novelty, Usefulness, Providing Solutions, Sustainability, Replicability and Compatibility. At the end of the study, it can be concluded that Public Service Innovation in the City of Surakarta during the leadership of Gibran Rakabuming Raka has implemented innovations in good public services even though there are still things that need to be improved and improved
Co-Authors Dede Sri Kartini Isnandi Abdul Rozak Riaji Muradi - Radiansyah, Rifi Rivani