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Jangky Dausat
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Class Management Design For Condusive And Exciting Learning Sukhron Ependi Harahap; Jangky Dausat; Niza Fadila
Proceeding International Seminar of Islamic Studies INSIS 1 (December 2019)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

One key supporting factor for the achievement of learning objectives is good classroom management. Good management will certainly lead to conducive and fun learning. But to create class conditions like that do not necessarily we can do easily when we want to teach, there are steps that must be done before teaching in determining how the desired class pattern. This paper aims to analyze: (1) Things that can deliver the achievement of learning outcomes, (2) Design patterns of classroom management that are conducive and fun (3) the effectiveness of these patterns in achieving learning success. This study uses qualitative research methods using a descriptive analysis approach. Data collection techniques are done by observation, interviews, and study documentation. This research was conducted at MIS Ubudiyah Medan, for 2 months, and with a total of 7 informants. The results showed that: (1) Several things that deliver the achievement of learning success are good learning planning, good implementation, and measurable evaluation, (2) In managing the different classes of teachers there are patterns that use student ability levels, there are who use the type and characteristics of learning, there are also those who use group class patterns, (3) these patterns have indeed been designed by the teacher and after analysis can indeed achieve student learning success when compared to before not doing classroom management design.
Pengaruh Kualitas Layanan, Harga Dan Kualitas Sistem Informasi Terhadap Kepuasan Pelanggan Gojek (Studi Kasus Pada Pelanggan Gojek di Kelurahan Tlogomas Malang) Jangky Dausat; Rois Arifin; Afi Rahmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 10 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the effect of service quality, price and quality of information systems on customer satisfaction of Gojek. The population in this study were the Gojek customers in the Tlogomas RW 6, RT 1 and RT 2 Malang. The sample used is some Tlogomas residents with the respondents being Gojek customers. The technique used in sampling is a technique using the Slovin formula, the sample selected is 41 respondents. The data were collected using a questionnaire method. The data analysis method used is multiple regression analysis with the help of SPSS software version 14 (Statistical Products and Service Solutions version 14). The test data used were simultaneous hypothesis testing (f), determination coefficient (R2), and partial hypothesis testing (t). The results showed that the independent variable simultaneously had a significant effect on the dependent variable. Based on the test results of the coefficient of determination, the adjusted R value is 74.7%, while the remaining 25.3% is influenced by other variables not included in this study. Based on the partial test results, three variables have an influence on customer satisfaction, service quality (sig = 0.045), price (sig = 0.005) and information system quality (sig = 0.030) have an effect on customer satisfaction.Keywords: service quality, price, information system quality and customer satisfaction 
Co-Authors Afi Rahmat Slamet Niza Fadila Rois Arifin Sukhron Ependi Harahap