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All Journal Industrial and Systems Engineering Assessment Journal (INASEA) Journal of Engineering and Technological Sciences Jurnal Ergonomi dan K3 SEEIJ (Social Economics and Ecology International Journal) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan ComTech: Computer, Mathematics and Engineering Applications Jurnal Tekno Industrika : Jurnal Ilmiah Teknik Industri Advance Sustainable Science, Engineering and Technology (ASSET)
Rida Zuraida
Bina Nusantara University
Agriculture, Biological Sciences & Forestry Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mathematics Public Health Social Sciences Other

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Preferensi Konsumen pada Aktivitas Callback dan Telemarketing di Restoran Cepat Saji Rida Zuraida
ComTech: Computer, Mathematics and Engineering Applications Vol. 4 No. 1 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i1.2766

Abstract

This paper is objected to proposed a model for delivery service at fast food restaurants to measure consumer’s preferences of callback and marketing activities. The model is developed using 4C concept (customer value, customer cost, customer convenience and customer communication). The concepts that used here are supported by previous researches on restaurant related to consumer behavior, and the theories of marketing activities including marketing and communications impact. For next steps, the measurement model should be implemented to see how far the reliability of the proposed model, and what improvements can be done in order to obtain a better model. The result can be used to develop strategies of callback and telemarketing activities for delivery service at fast food restaurant, which suit as as customer expectation and company’s resources.
Perancangan Alat Bantu Perakitan Helm untuk Menurunkan Risiko Kerja Operator Ardelia Christabel Tobing; Ignasius Rian; Ria Audina Stefani; Rida Zuraida
Jurnal Ergonomi dan K3 Vol 1, No 1 (2016): Maret 2016
Publisher : Perhimpunan Ergonomi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (944.358 KB) | DOI: 10.5614/j.ergo.2016.1.1.3

Abstract

Studi dilakukan di bagian perakitan helm PT SMI yang seluruh prosesnya dilakukan manual dan beberapa proses cukup berisiko bagi operatornya sehingga perlu dievaluasi. Evaluasi dilakukan dengan mengukur kelelahan subjektif menggunakan Visual Analogue Scale (VAS) dan risiko kelelahan menggunakan Fatigue Likelihod Scoring (FLS) utuk melihat apakah ada risiko kelelahan yang berlebihan bagi operator. NORDIC Muscoloskletal Questoinnaire (NMQ) digunakan untuk mengetahui ada tidaknya keluhan fisik, dan Job Strain Index (JSI) dan Rapid Upper Limb Assessment (RULA) digunakan untuk penilaian risiko postur kerja. Studi dilakukan langsung pada operator perakitan (20 pria, 14 wanita). Hasilnya menunjukkan risiko kelelahan kerja berada pada tingkat menengah (5,823 skala 0-10), dan kesempatan istirahat operator sangat cukup berdasarkan jam kerja. Tetapi aktivitas perakitan ini menimbulkan keluhan fisik di beberapa bagian tubuh berdasarkan survei menggunakan NMQ. Analisis lanjutan menunjukkan aktivitas yang berisiko adalah memotong list dengan nilai JSI 13,5 (berbahaya) dan RULA 6 (perlu perubahan segera), dan menekan seropong dengan nilai JSI 9,75 (berbahaya) dan RULA 5 (perlu perubahan segera). Untuk itu dilakukan perancangan dua alat bantu sehingga risiko JSI turun dua peringkat (risiko tidak pasti) dan RULA turun satu peringkat (perlu investigasi). Pemanfaatan JSI dan RULA dapat membantu perbaikan sistem kerja lebih tepat sasaran untuk pekerjaan fisik dan berulang.
Pendekatan Model Supply Chain Quality Management Terhadap Daya Saing Perusahaan Gula Wisnu Eko Nugroho; Rida Zuraida
Industrika : Jurnal Ilmiah Teknik Industri Vol. 7 No. 3 (2023): Industrika: Jurnal Ilmiah Teknik Industri
Publisher : Fakultas Teknik Universitas Tulang Bawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/indstrk.v7i3.1078

Abstract

The sugar industry has a vital role in Indonesia. However, faces several challenges such as low quality, low productivity and inability to fulfil domestic demand. Certain corrective actions are necessary to make the industry more competitive. The supply chain quality management (SCQM) approach is expected to increase the productivity and competitiveness of sugar industry. This research aimed to formulate an SCQM approach on company competitiveness which suitable for sugar companies and analyze the effect of SCQM to company competitiveness using the structural equation modelling. By using Smart-PLS 4.0, the results showed that 49.1% of company competitiveness is influenced by organizational quality, Organizational quality is influenced by customer focus, supplier quality management, the effectiveness of the IT system, and leadership which are variables of SCQM. The SCQM approach significantly influences the competitiveness of sugar companies in being able to lead the competition, improve product quality, adapt to changes, reduce production costs, and gain loyal customers. Process integration shows a positive influence on organizational quality, which enhances future company competitiveness. Keywords: Competitiveness, quality, structural equation modeling, sugar, supply chain
Pengelolaan manajemen keselamatan kerja pada divisi sarana dan prasarana LLP-KUKM (Smesco Indonesia) Abdullah, Ismail; Zuraida, Rida
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 6 (2023): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i6.2587

Abstract

The high number of work accidents in building maintenance is a serious concern for the whole community and the government. So that learning for the community about work accidents is getting higher, thereby encouraging public awareness of the application of occupational safety and health management which is something that must be understood by workers in order to minimize the risk of work accidents occurring in the work environment. This study aims to evaluate the standard operating procedures (SOP) used in the facilities and infrastructure division of the Smesco Indonesia Marketing-Cooperative and Small and Medium Enterprises Service Institute (LLP-KUKM). The data collection method used in this research is interview analysis of building maintenance operators, as well as direct field observations. Followed by evaluation of observational data and interviews supporting data. The results of interviews with operators are in the form of secondary data and primary data. Primary data were obtained from direct field observations and interviews with operators. While secondary data is obtained from the organizational structure, standard procedures, regulations in the field and personal protective equipment (PPE). The next step is to analyze these data by compiling, discussing and evaluating these data. Where the final result of this study is to explain the application accompanied by supervision of occupational safety and health. Other impacts can also create work effectiveness.
Ergonomics Analysis of Classroom Furniture Shofura, Rafa; Abner, Kevin; Zuraida, Rida
Jurnal Tekno Vol. 21 No. 1 (2024): JURNAL TEKNO
Publisher : Direktorat Riset dan Pengabdian pada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/jtekno.v21i1.3316

Abstract

One of the University Campus in Semarang city provides two types of class facilities: regular classes and creative classes. The first type is equipped with traditional non-adjustable chairs with desks arranged facing the front of the room, while the second types are equipped with movable whiteboard desks, adjustable wheeled chairs, and interactive whiteboards. Both types of rooms are facilitated with a whiteboard and standard projector. In the creative class, the tables and chairs are easily moved to support the learning process. For the students, to be in a sitting position in long hours in the class using the furniture that doesn't fit properly, can result in poor posture and even problems with the musculoskeletal system This study discusses the design of both classes based on anthropometric and ergonomic related to the furniture and the layout. Students’ comfort during the learning process and social interaction were captured using a questionnaire. Preferences and perceptions about the comfort of the classroom were analysis to determine opportunities for improvement that can enhance the learning environment.
Integrating Occupational Safety and Health Management Systems (SMK3) with Total Quality Management (TQM) in Micro-Scale Manufacturing Enterprises Heronasia, Sani; Zuraida, Rida
Advance Sustainable Science Engineering and Technology Vol. 7 No. 4 (2025): August-October
Publisher : Science and Technology Research Centre Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/asset.v7i4.2054

Abstract

Improving a company's Occupational Safety and Health Management System (SMK3) is key to achieving Total Quality Management (TQM) goals. This study uses questionnaires, fishbone diagrams, and Fault Tree Analysis to evaluate SMK3 implementation at a micro-scale manufacturing business, Malang Roster. The primary goal is to ensure work quality while maintaining a sustainable safety system. Findings show the most significant issues are low discipline in using personal protective equipment (PPE), poor supervision, and outdated equipment. Other challenges include inadequate health insurance planning and the use of subpar equipment. While safety signs are present, unauthorized access to hazardous areas remains a problem, requiring corrective action. To effectively integrate SMK3 into a TQM framework, companies must strengthen provisions, implementation, and monitoring. This study suggests that consistent supervision, targeted training, and structured audits are crucial for improving occupational safety in small manufacturing environments.
Risiko Postur Kerja Pemeras Sari Kedelai Pabrik Tahu Khas Bandungan Berdasarkan Metoda Rapid Entire Body Assessment (REBA) Zuraida, Rida; Kasih, Tota Pirdo
Jurnal Tekno Vol. 20 No. 2 (2023): jurnal Tekno
Publisher : Direktorat Riset dan Pengabdian pada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/jtekno.v20i2.2865

Abstract

Penelitian ini dilatarbelakangi dari pengamatan awal pada postur kerja pemeras sari kedelai di salah satu pabrik tahu Bandungan, Kabupaten Semarang yang masih dilakukan secara manual. Tujuan penelitian adalah menganalisis risiko postur kerja karyawan saat memeras sari kedelai di pabrik tahu Bandungan – Semarang yang masih dilakukan secara manual, dan merancang usulan perbaikan proses untuk mengurangi risiko yang terjadi. Melalui melakukan pengamatan langsung dan pengaplikasian metoda REBA untuk penilaian risikonya, diperoleh skor REBA = 10 atau dikategorikan sebagai berisiko tinggi. Alat bantu selanjutnya dirancang untuk memperbaiki postur membungkuk, pengerahan tenaga saat memeras, dan posisi tangan. Penilaian risiko postur kerja saat menggunakan alat bantu yang telah menunjukkan skor REBA sebesar 5 untuk posisi awal penggunaan alat dan posisi akhirnya. Sehingga dapat dikatakan risiko telah menurun dari tinggi menjadi sedang. Namun perlu dikembangkan rancangan agar posisi tangan dan leher dapat lebih nyaman bagi pekerja.
Co-Authors Abner, Kevin Andi Jorinatan Ardelia Christabel Tobing Ayu, K. Gita Bima Rantautama Chondro Dewo Adi Pratomo Fatoni D Putra, Erfa Felicia Pangestu Hardianto Iridiastadi Henrico Perkasa Heronasia, Sani Ho Hwi Chie Ho Hwi Chie Iftikar Zahedi Sutalaksana Iftikar Zahedi Sutalaksana Ignasius Rian Ismail Abdullah, Ismail K. Gita Ayu Kasih, Tota Pirdo Nainggolan, Nico Notri Sutrisnohadi Pangestu, Felicia Pratomo, Chondro Dewo Adi Rantautama, Bima Ria Audina Stefani Richard Senjaya Roy Wahyudi Shofura, Rafa Suprijanto Suprijanto Sutrisnohadi, Notri Wahyudi, Roy Wisnu Eko Nugroho