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All Journal al-Afkar, Journal For Islamic Studies Integrated Lab Journal
Siti Husna Ainu Syukri
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Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Engineering Industrial & Manufacturing Engineering Social Sciences

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ANALISIS KEPUASAN PELANGGAN TERHADAP PROGRAM HIBAH AIR MINUM BANTUAN AUSTRALIAN AID DI WILAYAH GERUNG LOMBOK BARAT Siti Husna Ainu Syukri
Integrated Lab Journal Vol. 7 No. 2 (2019): Integrated Lab Journal
Publisher : UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (868.169 KB) | DOI: 10.14421/ilj.2019.20197201

Abstract

Program Hibah Air Minum merupakan suatu program penyediaan prasarana dan sarana air minum bagi masyarakat. Sejak tahun 2013, Australian AID (the Australian Agency for International Development) menjadi salah satu lembaga luar negeri yang memberikan bantuan dana dalam rangka terlaksananya program Hibah Air Minum tersebut. Penelitian ini bertujuan untuk mengetahui sejauh mana keberhasilan program Hibah Air Minum bantuan Australian AID di wilayah Gerung Lombok Barat berdasarkan kepuasan konsumen. Keberhasilan program ini diukur dengan menggunakan metode SERVQUAL, melalui seberapa besar perbandingan (gap) antara harapan dan tingkat kepuasan konsumen. Selanjutnya dilakukan analysis dengan menggunakan metode Importance Performance Anaysis untuk mengetahui faktor-faktor apa saja yang perlu diperbaiki untuk meningkatkan kinerja PDAM dalam rangka melaksanakan program Hibah Air Minum tersebut. Berdasarkan hasil penelitian diketahui bahwa semua instrumen memiliki nilai GAP negatif. Artinya kepuasan  pelanggan PDAM Giri masih rendah. Hal ini dibuktikan juga dengan prosentase nilai tingkat kepentingan yang tinggi untuk semua instrumen. Sehingga diperlukan perbaikan pelayanan untuk dapat meningkatkan kepuasan konsumen. Adapun prioritas perbaikan yang dapat dilakukan oleh PDAM Giri Menang berdasarkan metode IPA adalah P1, P8, P13 dan P22.
The Significance of Online Games: Their Influence on the Motivation of Islamic Religious Education (PAI) Students Mauzifa; Siti Husna Ainu Syukri; L. Ahmad Didik Meiliyadi; M. Taisir
al-Afkar, Journal For Islamic Studies Vol. 7 No. 4 (2024)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/afkarjournal.v7i4.1557

Abstract

This research aims to determine the impact of online games on the learning motivation of students in the Islamic Religious Education (PAI) Study Program at the Mataram State Islamic University (UIN Mataram). The method used is a quantitative method with a positivism approach, which involves numerical data and analysis of phenomena that occur. This type of research is ex post facto, which is carried out empirically and systematically. This research was conducted on third semester students class of 2021 at the PAI UIN Mataram Study Program who played online games. Data was collected using a Likert scale questionnaire to measure the influence of online games on learning motivation, as well as through observation and interviews. The initial hypothesis of the research states that there is a significant influence of online games on the learning motivation of third semester students at the PAI UIN Mataram Study Program. This research is a population study, and data analysis was carried out using parametric statistical tests from inferential statistics, using simple linear regression to test hypotheses. The results of the regression equation Y = 102,223 + (-0.35)X show that when variable X (online games) has a value of 0, variable Y (learning motivation) has a value of 102,223. A negative coefficient of -0.35 indicates that every 1% increase in variable X will reduce variable Y by 0.35. This means that the more often students play online games, the more their learning motivation decreases. A significance value of 0.000, which is smaller than 0.05, indicates that the alternative hypothesis is accepted, which means that there is a significant influence of online games on the learning motivation of third semester students at the PAI UIN Mataram Study Program. The correlation value (R) of 0.556 and R Square of 0.31 shows that online games have a 31% influence on learning motivation, while 69% is influenced by other factors.
Co-Authors L. Ahmad Didik Meiliyadi M. Taisir Mauzifa