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Rosa Anggraeny
Mulawarman University
Decision Sciences, Operations Research & Management Education Social Sciences

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PELAKSANAAN PROGRAM CORPORATE SOCIAL RESPONSIBILITIES (CSR) PT. INDO TAMBANGRAYA MEGAH TBK DALAM UPAYA PEMBERDAYAAN EKONOMI KERAKYATAN DI KELURAHAN BONTANG LESTARI Muhammad Deddy Arianto; Achmad Djumlani; Rosa Anggraeny
Jurnal Administrative Reform Vol 1, No 2 (2013): JURNAL ADMINISTRATIVE REFORM
Publisher : Magister Administrasi Publik FISIP Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (430.224 KB) | DOI: 10.52239/jar.v1i2.470

Abstract

 Artikel ini memaparkan implementasi pelaksanaan program Corporate Social Responsibilities di PT. Indo Tambangraya Megah Tbk. Dengan prestasi keuntungan perusahaan yang mencapai angka Trilyunan rupiah, dalam melaksanakan Undang Undang Nomor 40 Tahun 2007, Manajemen menyisihkan dana dari keuntungan bersih melakukan pemberdayaan ekonomi bagi masyarakat setempat di sector perikanan kelautan, pertanian dan peternakan yang dilaksanakan secara sistematis oleh Community Consultative Committee (divisi pelaksana CSR PT. Indo Tambangraya Megah Tbk). Pelaksanaan ini tidak lepas kordinasi dan sinergi positif secara bottom up, dengan Pelaku Usaha Mikro Kecil dan Menengah , Pemerintah Kota dan Ormasy. Bontang Lestari sebagai wilayah dengan karakteristik alam yang ada, memiliki potensi geografi yang sangat mendukung terhadap pengembangan sector perikanan kelautan melalui budidaya ikan air tawar dan rumput laut, sementara sector pertanian melalui buah dan sayur, dan peternakan dengan ayam potong. Hasil penelitian menunjukkan bahwa UMKM yang menerima bantuan Corporate Social Responsibilities terdapat perubahan signifikan terhadap pengembangan usaha mereka dan adanya potensi ekonomi yang cukup besar bila dikelola secara kesinambungan dan pendampingan “Bapak Angkat”. Hal lain ialah terdapat kendala di antaranya adalah manajemen usaha kecil yang masih belum sempurna dan sikap mental usaha yang lebih positif. 
ANALISIS KINERJA PELAYANAN PUBLIK PERUSAHAAN DAERAH AIR MINUM (PDAM) TIRTA KENCANA KOTA SAMARINDA Rinda Sandayani Karhab; Muhammad Jamal Amin; Rosa Anggraeny
Jurnal Administrative Reform Vol 1, No 2 (2013): JURNAL ADMINISTRATIVE REFORM
Publisher : Magister Administrasi Publik FISIP Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (443.565 KB) | DOI: 10.52239/jar.v1i2.471

Abstract

This study aims are to determines: Public Satisfaction Index value of public service performance, provided service performance and interest grade towards customers, performance and importance grade compatibility of service elements according to the customers, and to discover public service dimensions that are urgently required to be improved which became public satisfaction measurement in order to increase the level of the public satisfaction against services provide by PDAM Tirta Kencana Samarinda City. As the sources of data are: the questionnaire by the amounts of respondents is 150 people (selected by using accidental sampling method), research point and the documents. The results of this research indicate that PDAM Tirta Kencana Samarinda City public service performance classified is relatively less good, by the value of Community Satisfaction Index of 2,48 and the conversion value is 62,21, this means the service quality is C. According to the performance analysis through Cartesian Diagram, shows that there are several dimensions urgently needed to be improve, i.e. service procedures, responsibility, service receive impartiality and service officer complaisance and hospitality. 
Co-Authors Achmad Djumlani Muhammad Deddy Arianto Muhammad Jamal Amin Rinda Sandayani Karhab