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Teni Listiani
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Journal : Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi

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MANAJEMEN KINERJA, KINERJA ORGANISASI SERTA IMPLIKASINYA TERHADAP KUALITAS PELAYANAN ORGANISASI SEKTOR PUBLIK Teni Listiani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 8 No. 3 (2011): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v8i3.293

Abstract

Up to now people still regard the quality of public service has yet to be improved. Timeliness, bribery, discrimination,mhigh cost, and red tapes are among weaknesses observed in government organizations providing public service delivery. Many studies suggest the poor quality public service is due to the inadequate organization performance. This inadequate organization performance is thought to be caused by the unability on the part of organizations to manage their performance based upon the aspects of personal, leadership, teamwork, system, and condition.
PENERAPAN KONSEP “5S” DALAM UPAYA MENCIPTAKAN LINGKUNGAN KERJA YANG ERGONOMIS DI STIA LAN BANDUNG Teni Listiani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 7 No. 3 (2010): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v7i3.317

Abstract

An organization could increase its employee’s productivities through various approaches. One of them is through the ergonomic approach. In this approach, it is important to harmonize the employees with their working environment so that it may create security and working satisfaction. As a result, it will contribute to increasing productivity. Security and satisfaction in the work place can be achieved through the implementation of 5S concept (Seiri, Seiton, Seiso, Seiketsu and Shitsuke). It is a simple concept. However, putting it into practice needs awareness, discipline and high commitment from every employee.
IMPLEMENTASI KEBIJAKAN TRANSPARANSI DAN AKUNTABILITAS PELAYANAN PUBLIK (STUDI DI PDAM KOTA BANDUNG) Teni Listiani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 4 No. 3 (2007): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v4i3.398

Abstract

This research aims at identifying how transparent and accountable service policy is implemented at PDAM Bandung City from the perspectives of PDAM employees and its customers. The result demonstrate good responses from the PDAM employees. Meanwhile, ustomer’s responses reflect that the implementation of transparent and accountable service policy has yet to improve. To diminish the gap, it is necessary for PDAM Bandung City to set some measures to deliver its services in more transparent and accountable ways. The measures include the improvement orpersonnel’s competencies and professionalism.
HUBUNGAN KESENJANGAN ANTARA KENYATAAN DAN HARAPAN BUDAYA ORGANISASI DENGAN KINERJA PEGAWAI DI LAN PERWAKILAN JAWA BARAT JAWA BARAT Teni Listiani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 4 No. 2 (2007): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v4i2.405

Abstract

This research aims at finding out the corelation between the gap of current practices and ideals of organizational culture and employees’s performance in institution National Institute of Public Administration West Java Regional Office. This study employs an explanatory survey method, which is commonly used to correlate and examine two variables. In this resarch an independent variable (X) is the gap between the current practices and ideals of organizational culture asperceived by employees, whereas a dependent variable (Y) is employees’s performance. The result of hypothesis examination shows that at the level of 0.0, there is a correlation between the gap of current practices and ideals of organizational culture and employees’s performance with the degree of correlation categorized as strong (rs = -0.643) The conclusion of this study shows that employees: a) perceive the current practices of organizational culture are oreiented towards power and role culture. b) employees expect thatorganizational culture should be oriented toward achievements and support culture. Another connclusion is that the correlation between current practices of organizational culture and employees’s performance is negative, and the correlation between ideals oforganizational culture and employees’s performance is negative as well.
Co-Authors A.A. Ketut Agung Cahyawan W Asmara, Nefi Aris Ambar Asmara, Nefi Aris Ambar Budi Setiawan Deddy Mulyadi Hamdan Yuafi Iwan Kurniawan Joni Dawud Millah, Nurul Nefi Aris Ambar Asmara Nurul Millah Wahyudin Wahyudin