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All Journal Pelita - Jurnal Penelitian Mahasiswa UNY Maker: Jurnal Manajemen
Retno Widianti
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Decision Sciences, Operations Research & Management

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SENTENCE SCRAMBLE GAME: MEDIA PEMBELAJARAN SINTAKSIS PADA ANAK TUNARUNGU TINGKAT SEKOLAH DASAR Yeni Irma N; Sayidah Alawiyah; Retno Widianti; Tri Dilla A; Aulia Azmi
Pelita - Jurnal Penelitian Mahasiswa UNY Volume IX, Nomor 1, April 2014
Publisher : Pelita - Jurnal Penelitian Mahasiswa UNY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (89.201 KB)

Abstract

AbstractThis research aims to produce the software of Sentence Scramble Game (SSG)as a syntax learning media for deaf children. Learning syntax includes the discussionabout sentence structures and functional orders. The method employed in this studyis research and development (R D) adopting the model development of Borg Gall,which covers ten steps simplified into six steps, namely: 1) analysis, 2) design, 3)development, 4) expert validation, 5) testing, and 6) disseminations. The subjects inthis research were 7 students of Karnamanohara Type B Special School. The methodsof data collection are direct observation, interview and questionnaires. The data wereanalyzed by descriptively and qualitatively. The results of this research show thatSentence Scramble Games (SSG) are eligible, proven by the results of the materialvalidation test with good category (4.0) and the media expert’s trial results with verygood category (4.2). The assessment of the feasibility of the media is also supportedby the trial results of three persons with excellent categories (4.1). A large scale trialby seven people results in the excellent category (4.6).
MEASURING CONSUMER LOYALTY THROUGH SERVICE QUALITY AND CUSTOMER SATISFACTION IN WORKSHOP DIAN SERVICE PEMATANG SIANTAR Sisca, Sisca; Wijaya, Andy; Widianti, Retno
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 9 No 2 (2023): Volume 9 Nomor 2 Tahun 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v9i2.635

Abstract

Consumer loyalty is very important for businesses and organizations because loyal consumers will generally show attitudes and behavior that are profitable for a particular business.The purpose of this research was to determine the effect of service quality and consumer satisfaction on consumer loyalty at Bengkel Dian Service Pematang Siantar both simultaneously or partially.This research uses library research and field research design. The sample of this research is consumers of Bengkel Dian Service Pematang Siantar, which is 53 people.The results of this research can be concluded as follows: 1. Service quality is good, consumer satisfaction is satisfied and consumer loyalty is high. 2. There is positive effect between service quality and consumer satisfaction on consumer loyalty. 3. There is high correlation between service quality and consumer satisfaction with consumer loyalty. H0 is rejected, meaning that service quality and consumer satisfaction have positive and significant effect on consumer loyalty at Bengkel Dian Service Pematang Siantar both simultaneously or partially.
Co-Authors Andy Wijaya Aulia Azmi Sayidah Alawiyah Sisca Sisca, Sisca Tri Dilla A Yeni Irma N