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All Journal IJIIS: International Journal of Informatics and Information Systems
Andi Widiyanto
Department of Information Technology, Faculty of Engineering, Universitas Muhammadiyah Magelang, Indonesia
Computer Science & IT

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Implementation of Knowledge Management in Different Industries Mukhtar Hanafi; Andi Widiyanto; Nuryanto Nuryanto; Hafidz Fahrizal Rahman; Mohammad Rahardian Adhitama
International Journal of Informatics and Information Systems Vol 4, No 2: September 2021
Publisher : International Journal of Informatics and Information Systems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/ijiis.v4i2.107

Abstract

Customer knowledge is a valuable asset, and gathering, managing, and sharing customer knowledge can be a useful competitive activity for organizations. Successful knowledge partnerships with essential and valuable customers can strengthen business performance and create an absolute competitive advantage that is difficult for competitors to emulate. In consumer knowledge management, companies often experience significant obstacles or constraints so that sometimes many companies prevent them from managing consumer knowledge. The company or organization depends on consumers who do not need to understand the industrial field of the company or organization. This paper discusses the comparison of the application of customer knowledge management in various industries. Research findings that all organizations must apply the three essential components of customer-related knowledge within the underlying conceptual framework. Three basic components of customer-related knowledge within a basic conceptual framework: knowledge for customers, knowledge of customers, and customer knowledge, cannot be eliminated. This proves the compatibility with previous studies. In fact, to succeed, they must be applied so that it is of value to the company. Implementation of the framework can present a great opportunity for the organization or company to make new products so that this will improve the performance of the company or organization and maintain the continuity of the company or organization.
The Effect of E-Learning as One of the Information Technology-Based Learning Media on Student Learning Motivation Andi Widiyanto; Nugroho Agung Prabowo; Nuryanto Nuryanto; Mochammad Ircham Nashif Amarullah; Arsyad Soni Nuruzzaman
International Journal of Informatics and Information Systems Vol 4, No 2: September 2021
Publisher : International Journal of Informatics and Information Systems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/ijiis.v4i2.108

Abstract

The teaching and learning process is a process that involves participants and educators. The teaching and learning process will be successful if there is interaction between the two parties. Along with the development of information technology, especially the internet in information systems, the teaching and learning process has utilized information technology both from elementary, secondary and higher education levels. Especially for higher education which requires students to be more independent and active in the learning process, information technology is considered very helpful for students. As one of the information technology-based universities, STIKOM Bali utilizes e-learning to support the learning process. Lecturers and students are required to use and utilize e-learning as a means to share information related to lecture materials, assignments, quizzes, discussion forums and others. One of the goals of implementing e-learning in lectures is to increase student learning motivation so that learning achievement will be better. It is also hoped that students will be more interested in the lecture process. One of the things that affect student learning motivation is learning media. The learning media referred to in this study is e-learning learning media. The long and stable application of e-learning at STIKOM Bali is thought to be one of the drivers of student learning motivation. The research method used in this research is problem definition, data collection, data analysis and conclusion drawing. Based on the results of hypothesis testing with H1 hypothesis regression with a significance value of 0.000 and a t-count of 4.015 proven, so that it is concluded that according to STIKOM Bali students e-learning affects student learning motivation.
Co-Authors Arsyad Soni Nuruzzaman Hafidz Fahrizal Rahman Mochammad Ircham Nashif Amarullah Mohammad Rahardian Adhitama Mukhtar Hanafi Nugroho Agung Prabowo Nuryanto