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All Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Serambi Ilmu
MARIATI
Universitas Serambi Mekkah
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Economics, Econometrics & Finance Education Materials Science & Nanotechnology Physics

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Pengaruh Kualitas Produk dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan KFC di Kota Banda Aceh SARBOINI; Nurfiani SYAMSUDDIN; MARIATI; M. Shiddiq Aulia JAMIL
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 8 No. 1 (2022): JEMSI (JURNAL EKONOMI, MANAJEMEN, DAN AKUNTANSI)
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v8i1.642

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas produk dan kualitas pelayanan terhadap loyalitas pelanggan KFC di Kota Banda Aceh. Populasi dalam penelitian ini adalah pelanggan KFC di Kota Banda Aceh dengan jumlah sampel sebanyak 100 responden dengan menggunakan teknik convenience sampling. Model yang digunakan dalam penelitian ini adalah analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa bahwa kualitas produk dan kualitas pelayanan secara simultan dan parsial berpengaruh signifikan terhadap loyalitas pelanggan KFC di Kota Banda Aceh. Nilai koefisien korelasi (R) sebesar 0,579 menunjukkan bahwa hubungan (korelasi) antara variabel bebas dengan variabel terikat sebesar 0,625 atau 62,5%, artinya loyalitas pelanggan KFC di Kota Banda Aceh mempunyai hubungan yang sedang dengan variabel kualitas produk (X1) dan kualitas pelayanan (X2). Sedangkan nilai koefisien determinasi (R2) sebesar 0,390, artinya setiap perubahan-perubahan dalam variabel loyalitas pelanggan dapat dijelaskan oleh variabel kualitas produk (X1) dan kualitas pelayanan (X2) sebesar 0,390 atau 39% dan sisanya sebesar 61% dijelaskan oleh variabel lain diluar dari penelitian ini misalnya citra merek, kepuasan pelanggan, harga, kepercayaan, lokasi, promosi dan lain-lain.
Pengaruh Perilaku Kepemimpinan dan Komitmen Karyawan Terhadap Kepuasan Kerja Karyawan Kantor Bank Aceh Cabang Teunom Kabupaten Aceh Jaya MARIATI; Nur MASYITAH
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 8 No. 1 (2022): JEMSI (JURNAL EKONOMI, MANAJEMEN, DAN AKUNTANSI)
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v8i1.670

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh perilaku kepemimpinan dan komitmen karyawan terhadap kepuasan kerja karyawan pada PT. Bank Aceh Cabang Banda Aceh. Populasi penelitian ini berjumlah 93 orang karyawan, dan teknik penarikan sampel menggunakan metode sensus sehingga semua populasi 36 orang karyawan dijadikan sebagai sebagai sampel. Metode penelitian menggunkan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa perilaku kepemimpinan dan komitmen karyawan berpengaruh signifikan terhadap kepuasan kerja karyawan pada PT. Bank Aceh Cabang Banda Aceh. Hal ini dibuktikan bahwa perilaku kepemimpinan dan komitmen karyawan merupakan faktor yang mempengaruhi kepuasan kerja karyawan, dimana hasil penelitian menunjukkan persentase koefisien determinasi sebesar 26,0% dan sisanya 74,0% dipengaruhi oleh faktor lain diluar dari variabel ini, misalnya komitmen kerja, lingkungan kerja, disiplin kerja, kompensasi dan lain-lain. Nilai koefisien korelasi (R) sebesar 0,509 menunjukkan bahwa derajat hubungan (korelasi) antara variabel bebas dengan variabel terikat sebesar 50,9%, artinya kepuasan kerja karyawan pada PT. Bank Aceh Cabang Banda Aceh mempunyai hubungan yang erat dan positif dengan variabel perilaku kepemimpinan dan komitmen karyawan. Hasil pengujian statistik menunjukkan nilai Fhitung>Ftabel (50,731 >3,111), artinya perilaku kepemimpinan dan komitmen karyawan secara simultan berpengaruh terhadap kepuasan kerja karyawan pada PT. Bank Aceh Cabang Banda Aceh. Sedangkan secara parsial perilaku kepemimpinan dan komitmen karyawan juga berpengaruh signifikan terhadap kepuasan kerja karyawan pada PT. Bank Aceh Cabang Banda Aceh, dengan nilai thitung>ttabel (3,796 dan 4,499 > 1,988).
Implementation Of Merdeka Belajar-Kampus Merdeka And Response Of Physics Education Students At Syiah Kuala University Vini Asnidar; Nurulwati; Abdul Hamid; Ichsan; Zahrul Fuadi; Mariati
Jurnal Serambi Ilmu Vol. 25 No. 1 (2024): Jurnal Serambi Ilmu
Publisher : Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jsi.v25i1.1170

Abstract

The satisfaction of students towards the Community Service Learning Program (CSLP) has become a significant focus for the university, prompting a thorough evaluation of strategies in each program. The goal is to enhance student satisfaction with the quality of CSLP services at USK Unggul University. The objective of this research is to describe the response of Physics Education students at the Faculty of Teacher Training and Education, Syiah Kuala University, regarding the implementation of Independent Learning-Campus Independent (ILCI). This research employs a qualitative approach through questionnaires and interviews, with a sample of 57 respondents who completed the questionnaire and 10 of whom were interviewed. The response of Physics Education students from the Faculty of Teacher Training and Education, Syiah Kuala University, who participated in the Independent Learning-Campus Independent program, yielded a satisfaction rate of 71%. Keywords: USK Unggul CSLP, Satisfaction Response.
Correlation Analysis between Understanding Biochemistry Concepts and Chemistry Education Students' Problem-Solving Skills through Validated HOTS Instruments Mariati; Insan Nuhari
Jurnal Penelitian Pendidikan IPA Vol 12 No 6 (2026)
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v12i6.14982

Abstract

Understanding biochemistry concepts and problem-solving skills are essential competencies for chemistry education students in facing the demands of 21st-century science learning. However, empirical evidence regarding the relationship between these competencies measured through Higher Order Thinking Skills (HOTS)-based instruments remains limited. This study aimed to analyze the correlation between students’ understanding of biochemistry concepts and their problem-solving skills using validated HOTS instruments. A quantitative correlational design was employed involving 60 Chemistry Education students who had completed the Biochemistry course. Data were collected using a HOTS-based biochemistry concept understanding test and a HOTS-based problem-solving skills test. The instruments were validated by experts and tested for reliability. Data were analyzed using descriptive statistics and Pearson correlation analysis after fulfilling normality and linearity assumptions. The results showed that the mean score of biochemistry concept understanding was 72.35 (SD = 8.42), while the mean score of problem-solving skills was 68.10 (SD = 9.15). The normality and linearity tests indicated that the data met the requirements for parametric analysis. Pearson correlation analysis revealed a positive and significant correlation between biochemistry concept understanding and problem-solving skills (r = 0.63, p < 0.05). Furthermore, the coefficient of determination (r² = 0.40) indicated that understanding biochemistry concepts contributed 40% to the variance in students’ problem-solving skills. These findings demonstrate that stronger conceptual understanding is associated with better problem-solving performance. In conclusion, understanding biochemistry concepts significantly contributes to the development of students’ problem-solving skills. Therefore, integrating HOTS-oriented learning and assessment into biochemistry instruction is recommended to enhance conceptual mastery and higher-order thinking skills among prospective chemistry teachers.
Co-Authors Abdul Hamid Ichsan Insan Nuhari M. Shiddiq Aulia JAMIL Nur MASYITAH Nurfiani Syamsuddin Nurulwati Sarboini Vini Asnidar Zahrul Fuadi