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Rafli Ihza Rizaldi
Fakultas Ekonomi dan Bisnis, Universitas Negeri Surabaya, Surabaya, Indonesia
Education Social Sciences Other

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The Effect of Servant Leadership on Employee Performance Through Burnout at PT BPJS Ketenagakerjaan Karimunjawa Branch Office Rafli Ihza Rizaldi; Anang Kistyanto
Social Science Studies Vol. 2 No. 4 (2022): (issue-July)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/sss24.4202022

Abstract

The purpose of this study was to investigate and analyze the effect of servant leadership on employee performance through burnout on BPJS Ketenagakerjaan Kantor Cabang Surabaya Karimunjawa. Respondents to this study are as many as 34 enployee participated through a purposive non-probality sampling technique. Statistical analysis used in this study is Partial Least Square (PLS) with the help of smartPLS 3.0 software. The results showed that servant leadership has a positive and significant effect on employee performance. Servant leadership has a negative and significant effect on burnout and burnout had no significant effect on employee performance. Results also indicate thar burnout does not mediate the effect servant leadership on employee performance.
Co-Authors Anang Kistyanto