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All Journal JSI: Jurnal Sistem Informasi (E-Journal) Proceeding International Conference on Information Technology and Business
Ovi Dyantina
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Library & Information Science Other

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Penerapan Customer Relationship Management (CRM) Berbasis Web (Studi Kasus Pada Sistem Informasi Pemasaran di Toko YEN-YEN) Ovi Dyantina; Mira Afrina; Ali Ibrahim
Jurnal Sistem Informasi Vol 4, No 2 (2012)
Publisher : Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (624.859 KB) | DOI: 10.36706/jsi.v4i2.1274

Abstract

CRM is a marketing strategy to create and mantain a good relationship with customer and decrease the possibility customer move away to other competitors. This papers present an analysis of web-based CRM development in Marketing Information System at Toko YEN-YEN. The result is an e-CRM web-based system which can manage customer data, product promotion, product sales data and managing of customer service that used to save customer question and complain to create good relationship with customer. This application, Toko YEN-YEN is expected to mantain good relationship with customer or get new customer, which eventually bring benefits to the company.Key words: Customer Relationship Management, Marketing Information System, E-CRM, Web
DEVELOPMENT OF INFORMATION SYSTEM VR 360PoP TOUR TOURISM OF LAMPUNG Ovi Dyantina; Davit Kurniawan; Firdaus Chaniago
Prosiding International conference on Information Technology and Business (ICITB) 2017: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 3
Publisher : Proceeding International Conference on Information Technology and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Virtual Reality (VR) is a technology that allows users to interact with a computer-simulated environment. Currently VR is used for online or offline games but actually VR can be applied in various fields, such as tourism in Lampung Province. As a province which has many nature and interesting place, various food and culture, Lampung Province is one of great place for tourism. With VR 360PoP, users in Indonesia or around the world can choose the tourism place that they want after view (touring) the whole place. User get more information about the tourist destination and get help with the comparison of tourist types, tourist facilities and tourist environment that provided on the website. So, with this website make it easier for people who want to traveling in Lampung Province and also it become an opportunity in improving the economy of local residents and citiesKey Worlds : Virtual Reality, Camera 360PoP, Computer Vision, Tourism, Website.
Co-Authors Ali Ibrahim Davit Kurniawan Firdaus Chaniago Mira Afrina