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All Journal CommIT (Communication & Information Technology)
Muwasiq Mochamad Noor, Muwasiq Mochamad
Jurusan Teknik Informatika, Fakultas Ilmu Komputer, Bina Nusantara University Jurusan Magister Teknik Informatika, Fakultas Ilmu Komputer, Bina Nusantara University Jln. K.H. Syahdan No.9, Palmerah, Jakarta Barat 11480
Computer Science & IT

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PERANCANGAN INTEGRASI SISTEM SUPPLY CHAIN MANAGEMENT PRODUKSI DI PT PUSTAKA IMAM SYAFII Nabil, Nabil; Noor, Muwasiq Mochamad
CommIT (Communication and Information Technology) Journal Vol 4, No 2 (2010): CommIT Vol. 4 No. 2 Tahun 2010
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v4i2.543

Abstract

The advancement of information technology is needed by every company. One for instance is the company of PT Pustaka Imam Asy-Syafi’i, in religious book production. In its production process, the system is still conventional; therefore there are troubles found especially in communication, recording, and scheduling. The purpose of this research is to analyse and design a production process system that create the latest that could help solving today’s production process problems. The research method that use dis data collecting method in doing quetionnaire analysis and analysis method by analysing needs and giving solution system, and then designing method application. The result concluded is the integrated production system that could increase production process work, which will be seen from value changing of a SWOT in the company. The conclusion could be seen from the second SWOT result which consists of increased performance in scheduling production process, increased performance in reporting production process, and increased communication effectivity per section.Keywords: production, SWOT, supply chain management
PENGEMBANGAN CUSTOMER RELATIONSHIP MANAGEMENT BERBASIS SISTEM E-COMMERCE Montana, Sugiarto; Noor, Muwasiq Mochamad
CommIT (Communication and Information Technology) Journal Vol 4, No 2 (2010): CommIT Vol. 4 No. 2 Tahun 2010
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v4i2.548

Abstract

PT Dwisanjaya Abadi Mukti is a company engaged in distributing Pertamina lubricating agent with products for industrial and automotive lubricants. Therefore, companies need a Customer Relationship Management E-commerce-based systems, to address the issues of purchasing and service to customers that are still conducted manually. Systems analysis is done through observation interviews, and literature; analysis of survey findings; and identification of information needs from survey. The system is designed to give advantage to the user as to obtain the desired information quickly, to acquire new customers, improve customer relationships, and retain customers; other than that for the company this system reduces operating costs, more efficient time, accessible anytime and anywhere, improving work productivity, increase sales, increase the number of customers, and improve customer satisfaction.Keywords: customer relationship management, e-commerce, front end, back end
Co-Authors Nabil Nabil, Nabil Sugiarto Montana, Sugiarto