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Visitor Satisfaction at the Multatuli History Museum, Rangkasbitung: A Study on Service Quality Impact Prihartini, Novy; Purnomo, Pungki
Librarianship in Muslim Societies Vol 3, No 2 (2024): Librarianship in Muslim Societies
Publisher : Syarif Hidayatullah State Islamic University of Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/lims.v3i2.41177

The Multatuli Museum plays a crucial role in serving public demand for high-quality services, as it supports lifelong learning and offers valuable recreational experiences. This study explores the impact of service quality on visitor satisfaction at the Multatuli Museum in Rangkasbitung. A total of 363 participants were included in the sample, selected through purposive sampling with a minimum age of 17. Respondents represented a broad visitor base, including individuals from Rangkasbitung and other areas who had experienced the full range of the museum's facilities and services. The findings show that the quality of services provided by the museum is rated 'very high,' with a score of 3.44, falling within the 3.25–4.00 range. Similarly, satisfaction with these services was categorized as 'outstanding,' scoring 3.42, also within the 3.25–4.00 interval. The analysis further indicates that the quality of services exerts a substantial influence on visitor satisfaction, contributing to 45.4% of the overall satisfaction score. This significant impact underscores the museum's strong potential to deliver high-caliber visitor experiences and demonstrates a solid foundation for continued excellence. To ensure sustained quality and visitor satisfaction, it is essential that the Multatuli Museum, along with the Lebak Regency Culture and Tourism Office, take ongoing, concrete steps to support and enhance the museum's service offerings. By prioritizing service quality and addressing visitors' evolving needs, the Multatuli Museum reinforces its position as an essential educational and cultural hub, promoting learning and enjoyment.

Unveiling the research landscape women and Islamic Sharia in Aceh: A bibliometric review through google scholar indexed journals Ruslan, Ruslan; Purnomo, Pungki; Mukhtaruddin, Mukhtaruddin; Nurrahmi, Nurrahmi; Ghazali, Asmadi Mohammed
INTERNATIONAL JOURNAL OF CHILD AND GENDER STUDIES Vol 11, No 1 (2025)
Publisher : Universitas Islam Negeri Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/equality.v11i1.28264

Women have become a significant focus in the implementation of Islamic Sharia in Aceh in recent years. This paper examines the development of research on women in relation to Islamic Sharia in Aceh and maps the bibliometric relationships among articles published in Google Scholar-indexed journals from 2007 to 2023. Utilizing a quantitative method with a bibliometric approach, data was collected through a literature search using Harzing's Publish or Perish application. The analysis was conducted using the Vosviewer application, which visualizes network, overlay, and publication density aspects. The findings indicate a decline in studies on women and Islamic law by the end of 2023, with the peak publication year being 2022, which saw five articles, while only one article was published in 2023. From 2007 to 2023, a total of 22 research articles were identified, accumulating 232 citations. The most cited author during this period is Muhammad Ansor, with three articles and 93 citations. The Al-Jami'ah Journal and Analisa Journal were the leading publishers on this topic. The bibliometric relationship map revealed 163 items grouped into ten clusters, covering topics such as sharia regulations on Muslim dress, gambling, women's participation, and human rights up to 2012. In contrast, discussions from 2012 to 2022 shifted towards domestic violence, sexual violence, and protection. While subjects like sharia regulation and Muslim dress have been extensively researched, areas such as protection, human rights, and women's involvement remain underexplored.

Museums University as Catalysts for Islamic Cultural Heritage Preservation and Learning Laboratories Azwar, Muhammad; Purnomo, Pungki; Farida, Ida; Fadhillah, Amir
Insaniyat : Journal of Islam and Humanities Vol 9, No 2 (2025): Insaniyat Journal of Islam and Humanities
Publisher : Faculty of Adab and Humanities, Syarif Hidayatullah State Islamic University of Jakarta.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/insaniyat.v9i2.41518

As a pioneer of university museums among state Islamic universities in Indonesia, the UIN Malang and UIN Banda Aceh museums play a vital role as role models for other UINs in managing and empowering university museums as important units in higher education institutions. The purpose of this study is to discuss the UIN Malang and Banda Aceh museums in playing a role as preservation institutions of cultural heritage and a learning laboratory in organizing learning activities for academics and the community outside the campus. By using a qualitative approach and case study method, data collection techniques are observation, in-depth interviews with museum managers and academics. Data analysis is carried out by reducing data, presenting data and drawing conclusions. The findings of the study show that the academics and the community engagement is not as an object in preserving the cultural heritage of Islam and Indonesia. Academics, community leaders and community groups jointly play an active role in carrying out conservation activities. The same thing is also done by museum managers by involving academics and the community to discuss the implementation of educational activities that are needed by themselves such as exhibitions, training, workshops, and seminars. This study confirms the importance of university museums and can form a creative and innovative academic culture among academicians and community.

Museums University as Catalysts for Islamic Cultural Heritage Preservation and Learning Laboratories Azwar, Muhammad; Purnomo, Pungki; Farida, Ida; Fadhillah, Amir
Insaniyat : Journal of Islam and Humanities Vol. 9 No. 2 (2025): Insaniyat: Journal of Islam and Humanities
Publisher : Faculty of Adab and Humanities, Syarif Hidayatullah State Islamic University (UIN) Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jngmxy10

As a pioneer of university museums among state Islamic universities in Indonesia, the UIN Malang and UIN Banda Aceh museums play a vital role as role models for other UINs in managing and empowering university museums as important units in higher education institutions. The purpose of this study is to discuss the UIN Malang and Banda Aceh museums in playing a role as preservation institutions of cultural heritage and a learning laboratory in organizing learning activities for academics and the community outside the campus. By using a qualitative approach and case study method, data collection techniques are observation, in-depth interviews with museum managers and academics. Data analysis is carried out by reducing data, presenting data and drawing conclusions. The findings of the study show that the academics and the community engagement is not as an object in preserving the cultural heritage of Islam and Indonesia. Academics, community leaders and community groups jointly play an active role in carrying out conservation activities. The same thing is also done by museum managers by involving academics and the community to discuss the implementation of educational activities that are needed by themselves such as exhibitions, training, workshops, and seminars. This study confirms the importance of university museums and can form a creative and innovative academic culture among academicians and community.

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