Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Manajemen. Jurnal Bina Manajemen
Tommy Setiawan Ruslim Tommy Setiawan Ruslim
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PENGARUH ATRIBUT SERVICE QUALITY TERHADAP KEPUASAN KONSUMEN TRANSJAKARTA Tommy Setiawan Ruslim
Jurnal Manajemen. Volume 16, Nomor 3, Tahun 2012
Publisher : Jurnal Manajemen.

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Transportation is a very important factor in everyday life, good for travel to work, or recreation roads, making transportation is needed by every human being. Both private vehicles, as well as public transport, very dense visible everywhere, especially in the capital city of Jakarta. We can see the traffic is so dense creeping everywhere, both two-wheel or four-wheel drive, very fulfilling of the city. Busway with a number of amenities such as pathways, especially the passengers can make it more comfortable to avoid congestion, and also a place that was covered from the rain stops, and buses are used also has air conditioning, unlike other buses such as the mini metro, etc.. Rates are flat, like a taxi ride is not dependent on long distance destinations nearby, can make the busway as the right choice for those who want to go to the destination, but the Transjakarta should also pay attention to what the service provided to customers are satisfied or not. This study was conducted to determine whether there is a significant influence of service quality to customer satisfaction on Transjakarta. By taking a sample of 60 respondents, after processing the data, the results obtained have a significant influence of service quality attributes to customer satisfaction on Transjakarta.
FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BELI MAKANAN ORGANIK Henryanto Wijaya; Elise Mustikawati; Louis Utama; Tommy Setiawan Ruslim
Jurnal Bina Manajemen Vol 9 No 2 (2021): Jurnal Bina Manajemen Vol 9 No.2 Maret 2021
Publisher : STIE Wiyatamandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52859/jbm.v9i2.149

Abstract

Penelitian ini bertujuan untuk mengetahui apakah Tingkat Kesadaran Kesehatan, Perhatian terhadap Keamanan Pangan, dan Persepsi Nilai memiliki pengaruh terhadap Minat Beli makanan organik di Jakarta. Metode pengumpulan data yang digunakan dalam penelitian ini adalah kuesioner dengan pendekatan kuantitatif. Sampel yang digunakan dalam penelitian ini adalah 40 responden yaitu anggota Gold’s Gym di Mal Ciputra Jakarta yang pernah membeli dan mengkonsumsi makanan organik di Jakarta. Teknik pengumpulan sampel yang digunakan non-probability sampling dengan metode convenience sampling. Hasil dalam penelitian ini menunjukkan :1) tingkat kesadaran kesehatan berpengaruh terhadap minat beli makanan organik. 2) perhatian terhadap keamanan pangan berpengaruh terhadap minat beli makanan organic.3) persepsi nilai berpengaruh terhadap minat beli makanan organic.
Co-Authors Elise Mustikawati HENRYANTO WIJAYA Louis Utama