Edwi Arif Sosiawan, Edwi Arif
Department of Communication, Faculty of Social and Political Sciences University of Pembangunan Nasional “Veteran” Yogyakarta, Indonesia

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Model komunikasi pemasaran digital untuk promosi produk UMKM via Sibakul Jogja Aisyah, Alfiyani; Lestari, Puji; Sosiawan, Edwi Arif
Jurnal Mahasiswa Komunikasi Cantrik Vol. 5 No. 2 (2025): Volume 5, No. 2, November, 2025
Publisher : Program Studi Ilmu Komunikasi UII

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/cantrik.vol5.iss2.art6

Abstract

The COVID-19 pandemic has had a significant impact on various sectors, particularly the economy. As the backbone of Indonesia’s economy, Micro, Small, and Medium Enterprises (UMKM) faced serious challenges due to restrictions on face-to-face activities. Many business actors were forced to adapt to uncertain conditions, with digital media becoming a strategic tool for marketing. This study aims to identify and analyze the digital marketing communication models implemented by SiBakul Jogja as an innovation to support UMKM during the pandemic. A qualitative approach was employed, using in-depth interviews with UMKM actors and content analysis of the SiBakul Jogja platform. The findings show that SiBakul Jogja effectively promotes UMKM products through three models: Paid Media, paid advertisements; Earned Media, viral content that expands market reach; and Owned Media, social media management to build brand identity. These findings highlight the importance of adaptive digital communication strategies for UMKM sustainability