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Djoko Widagdo
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI REAKSI INVESTOR DI SEKITAR PENGUMUMAN RIGHT ISSUE STUDI EMPIRIS DI BURSA EFEK JAKARTA Djoko Widagdo
Jurnal Manajemen Dirgantara Vol 8 No 2 (2015): Jurnal Manajemen Dirgantara, Desember 2015
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.492 KB)

Abstract

This study is examined whether a right issues announcement in Indonesian money market giving an influence to stock price that calculated from abnormal return around announcement stock day. In addition to that, this study test on whether company size, offer price and price to book value influence investor reaction to the right issue announcement. The samples of this study are companies who done right issues in Jakarta Stock Exchange during 1992 to 1996, where event date is a reference. Event study used in this research. Using one sample t test, the result shows that stock price arise before right issue announcement and fall down after it, then start arise over again. Market or investor on the whole are react positively to right issue announcement. The regression outcome shows negative correlation between abnormal return and company size; means small company will have higher return compare to bigger one. There is also positive correlation between abnormal return and offerprice of new stock. So that offer price gives positive signaling effect to abnormal return stock at the right issue announcement. Lower offer price will cause bigger decreasing price and vice versa. This study also indicates positive correlation between abnormal return and size of growth. It means companies with low book to market (High PBV) are more profitable than companies with high book to market (Low PBV).
Optimalisasi Penggunaan Conveyor Belt Dalam Menunjang Pelayanan Di Bandar Udara Internasional Syamsudin Noor Banjarmasin Ahmad Riyanda Faisol Ibad; Djoko Widagdo
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 2 No. 4 (2024): October : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v2i4.2393

Abstract

This study examines the optimization of conveyor belt usage in supporting passenger services at Syamsudin Noor International Airport, Banjarmasin. Conveyor belt is one of the important facilities in handling luggage that has a crucial role in accelerating the process of handling goods and reducing passenger waiting time. The less than optimal use of conveyor belts at Syamsudin Noor International Airport causes less than optimal passenger service, especially causing a buildup of passengers in the arrival terminal area. Therefore, the author conducted this research with the aim of finding out the causes of non-optimal use of conveyor belts at Syamsudin Noor Airport and the solutions that must be implemented to overcome them.This research was conducted from January 31 to February 10 2024 at Syamsudin Noor International Airport, Banjarmasin. This research uses qualitative research methods in the form of primary and secondary data. Primary data in this research was obtained from interviews conducted with 1 technical officer and 2 Terminal Service Officers. Meanwhile, secondary data in this research was obtained from literature reviews and journals related to this research. Qualitative data analysis techniques used include Data Reduction, Triangulation, and Drawing Conclusions. The research results show that optimizing and increasing conveyor belt capacity as well as implementing automatic monitoring and maintenance technology can reduce the risk of operational disruption and increase passenger satisfaction. This research also identifies solutions for terminal service area officers and mechanics to improve conveyor belt conditions that are not optimal, where the solutions suggested by the author include replacing rollers and pulleys, cleaning and lubricating components, and applying strengthening techniques.
Analisis Pemeliharaan Daerah Pergerakan ( Runway ) Bandar Udara Umbu Mehang Kunda Waingapu Sumba Timur Djoko Widagdo; Thomas Thom Bataona
Student Scientific Creativity Journal Vol. 1 No. 4 (2023): Juli : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v1i4.1621

Abstract

Landasan pacu atau Runway memiliki peranan yang sangat penting sebagai bagian dari fasilitas di Bandar Udara karena merupakan tempat pesawat mendarat/landing dan lepas landas/take off yang berlangsung selama jam operasional bandar Udara sehingga perlu dilakukan pemeliharaan yang baik terhadap landasan. Adapun penelitian ini bertujuan untuk mengetahu mekanisme pemeliharan dan penyebab kerusakan runway, dan kendala yang dihadapi petugas saat melakukan pemeliharaan. Penelitian ini menggunakan metode penelitian kualitatif. Hasil penelitian menunjukan bahwa kegiatan pemeliharan runway sangat berpengaruh terhadap kegiatan operasional keamanan dan keselamatan penerbangan. Kegiatan diawali dengan inspeksi petugas di runway yang kemudian dicatat dan dilaporkan kepada kepala kantor apabila ditemukan hal yang mengganggu keselamatan penerbangan akan ditindaklanjuti. Penyebab kerusakan di runway berasal dari air genangan yang dibiarkan lama, akar tanaman dan kesalahan teknis yang dilakukan oleh pilot Ketika pesawat berada di area runway. Kegiatan pemeliharan masih memiliki beberapa kendala berupa minimnya peralatan, cuaca dan aktifitas penerbangan yang padat.
Analisis Kondisi Peralatan Unit Kerja AVSEC dalam Menunjang Keamanan dan Keselamatan Penerbangan Berdasarkan KP 139 Tahun 2018 di Bandar Udara Banyuwangi Gunita Aulia; Djoko Widagdo
Jurnal Bisnis Kreatif dan Inovatif Vol. 1 No. 3 (2024): September : Jurnal Bisnis Kreatif dan Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubikin.v1i3.334

Abstract

Aviation is a critical sector that requires high levels of security and safety, with regulations such as KP 139 Year 2018 in Indonesia setting operational standards for Aviation Security (AVSEC). Banyuwangi Airport, as a growing airport, must ensure that its security equipment meets these standards. This study aims to analyze the condition of AVSEC equipment at the airport, assess its compliance with regulations, and provide recommendations for enhancing aviation security and safety. This research employs a qualitative method to describe the condition of Aviation Security (AVSEC) equipment at Banyuwangi Airport and its compliance with KP 139 Year 2018. Data were collected through observation, interviews, and documentation, focusing on the validity and reliability of the data through triangulation. The study was conducted from July 20 to 26, 2024, involving sources from the AVSEC unit. The research steps included obtaining permissions, data collection, observation, interviews, and data analysis to draw conclusions.The research findings indicate that the condition of AVSEC equipment at Banyuwangi Airport reveals that some equipment, such as the X-ray Machine and Walk Through Metal Detector, requires technological upgrades, while other equipment, such as the Hand Held Metal Detector, CCTV System, and Patrolling Vehicle, functions well and meets standards. Although routine maintenance is performed, challenges related to funding and personnel training still need to be addressed. The implementation of Standard Technical Operations (STO) includes equipment feasibility assessments, standard operating procedures, personnel training and certification, as well as routine calibration and maintenance. Performance evaluations are also conducted periodically to ensure that the equipment operates optimally in supporting aviation security.
Analisis Tingkat Pelayanan (Level of Service) pada Fasilitas Terminal Keberangkatan Internasional Bandar Udara I Gusti Ngurah Rai - Bali dalam Memfasilitasi Pertumbuhan Pergerakan Penumpang Agatha Alventri Delvina Klau; Djoko Widagdo
Jurnal Manajemen Bisnis Digital Terkini Vol. 1 No. 4 (2024): Oktober : Jurnal Manajemen Bisnis Digital Terkini (JUMBIDTER)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumbidter.v1i4.344

Abstract

This study aims to analyze the Level of Service (LoS) at the international departure terminal facilities at I Gusti Ngurah Rai Airport, Bali, in accommodating the growth of passenger traffic. Referring to IATA standards, PM 178 of 2015, and PM 41 of 2023, this research evaluates the performance of facilities such as passenger and baggage screening, check-in, immigration, and waiting areas. The research method used is qualitative, with data collected through observation, interviews, and documentation. The results show that the international departure terminal facilities meet the established service standards and are capable of handling passenger congestion during holiday seasons (high season and peak season). Efforts made by airport management include terminal expansion, queue management, and the enhancement of security systems with the latest technology. In conclusion, the Level of Service at I Gusti Ngurah Rai Airport is categorized as good and complies with existing standards, but infrastructure development is still needed to accommodate future increases in passenger numbers.
Analisis Tingkat Kepuasan Penumpang Terhadap Kualitas Pelayanan Bandar Udara Sultan Muhammad Salahudin Bima dengan Metode Customer Satisfaction Index (CSI) Nurfitrah; Djoko Widagdo
Jurnal Kewarganegaraan Vol 6 No 3 (2022): October 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (354.874 KB) | DOI: 10.31316/jk.v6i3.4107

Abstract

Abstrak Bandar Udara Sultan Muhammad salahudi Bima merupakan salah satu contoh perusahaan yang menawarkan jasanya di bidang penerbangan. Tujuan dari Penelitian ini adalah untuk mengetahui pengaruh kulaitas pelayanan terhadap kepuasaan penumpang dan untuk mengetahui besar tingkat kepuasaan penumpang dengan metode Customer satifaction Index (CSI). Penelitian ini menggunakan peneltian kuatitatif. Data yang di gunakan dalam penelitian ini adalah data primer yaitu koesioner. Untuk pengambilan sampel sebanyak 100 responden diberikan kepada penumpang di ruangan tunggu keberangkatan. Metode analisis dalam penelitian ini menggunakan metode analisis regresi linear sederhana dan medode Customer satifaction Index (CSI). Analisis data dan pengujian hipotensis dilakukan melalui SPSS 25.0 for window. Hasi penelitian ini berdasarkan nilai T menunjukkan (21,095) dimana nilainya lebih besar daripada Tabel (4,652) dan nilai signifikansi sebesar 0,00 lebih kecil dari nilai probabilitas 0,05 sehingga dapat disimpulkan bahwa Ha diterima atau variabel kualitas pelayanan (X) berpengaruh terhadap variabel kepuasan penumpang. Berdasarkan pengolah data menggunakan Microsoft Excel di dapatkan hasil perhitungan nilai Customer satifaction Index (CSI) sebesar 82,72% dan masuk dalam kriteria sangat puas. Kata Kunci: Kepuasaan Penumpang, Kulitas Pelayanan, Customer satifaction Index (CSI) Abstract Sultan Muhammad Salahudi Bima Airport is an example of a company that offers its services in the aviation sector. The purpose of this study was to determine the effect of service quality on passenger satisfaction and to determine the level of passenger satisfaction using the Customer Satisfaction Index (CSI) method. This research uses quantitative research. The data used in this study is primary data, namely the questionnaire. For sampling as many as 100 respondents were given to passengers in the departure waiting room. The analytical method in this study uses a simple linear regression analysis method and the Customer Satisfaction Index (CSI) method. Data analysis and hypotension test were performed using SPSS 25.0 for window. The results of this study based on the value of T shows (21.095) where the value is greater than the table (4.652) and the significance value of 0.00 is smaller than the probability value of 0.05 so that it can be concluded that Ha is accepted or the service quality variable (X) has an effect on the variable. passenger satisfaction. Based on data processing using Microsoft Excel, the results of the calculation of the Customer Satisfaction Index (CSI) value of 82.72% and included in the criteria of being very satisfied. Keywords : Passenger Satisfaction, Service Quality, Customer Satisfaction Index (CSI)
Pengaruh Kualitas Pelayanan dan Citra Merek terhadap Kepuasan Penumpang Maskapai Wings Air di Bandar Udara Sultan Muhammad Kaharuddin Sumbawa Hilda Fatricia Noviantika; Djoko Widagdo
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 3 No. 1 (2025): Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v3i1.1642

Abstract

Wings Air is a low-cost airline in Indonesia and is a subsidiary of the company PT. Lion Grub. The purpose of this research is to determine the influence of service quality and brand image variables on passenger satisfaction with Wings Air at Sultan Muhammad Kaharuddin Airport, Sumbawa, both partially and simultaneously. The method used is a quantitative method with non-probability sampling and purposive sampling techniques distributed through a questionnaire of 100 respondents. This research instrument uses a Likert scale with 22 statements according to the indicators of each variable. This research uses SPSS for descriptive analysis and testing classical assumptions and hypothesis testing, namely multiple linear regression analysis tests. The service quality variable gets a t-count > t-table result of 2,809 > 1.984 with a significance value of 0.006 < 0.05 and the brand image variable gets a t-count > t-table value of 2,313 > 1,984 with a significance value of 0.023 < 0.05. The results of this research indicate that the variables of service quality and brand image have a partial effect on passenger satisfaction. The variables of service quality and brand image simultaneously influence passenger satisfaction with an f-count > f-table value of 10,975 > 3.09 and a significance of 0.000 < 0.05 with an influence size of 16.8%.
Pengaruh Tingkat Kualitas Pelayanan dalam Pengurusa Paspor terhadap Kepuasan Pemohon di Kantor Imigrasi Kelas II Non TPI Bima Nur Hidayah; Djoko Widagdo
Jurnal Transformasi Bisnis Digital Vol. 2 No. 2 (2025): Jurnal Transformasi Bisnis Digital (JUTRABIDI)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i2.458

Abstract

Service quality is a service that has a characteristic quality. Characteristics of good quality include ease, speed, accuracy, reliability and empathy from service officers in providing and delivering services to someone who has a strong impression that can be directly felt by customers at that time and at that time. This study uses a quantitative method. It can be concluded that the service quality variable (X) has a significant influence on applicant satisfaction (Y) at the Bima Immigration Office. The sig value (0.000) <0.05 is seen, which means that the quality of Passport services has an influence on the satisfaction of applicants at the Class II Non-TPI Bima Immigration Office.This study uses a quantitative method. The method used to obtain data and information in this study is by using a survey method using a questionnaire. The survey method used is by distributing questionnaires to applicants at the Class II Non-TPI Bima Immigration Office. The data analysis techniques used are validity test, reliability test, classical assumption test, significance test (t-test), and coefficient of determination test (R2 test).The discussion of the research aims to provide results and an overview of this research. According to the results of data analysis with simple linear regression, it shows that the variable X or service quality has an influence on the variable Y or passport applicant satisfaction with a significant value of service quality (X) on passport applicant satisfaction (Y) of 0.000 <0.05. In this study, the variable Service Quality (X1) has an influence on applicant satisfaction (Y), because if the quality of service (X) provided by the officer to the applicant is bad, it will cause dissatisfaction of passport user applicants, thereby reducing the applicant's loyalty in using services at Bima Immigration. And the value of the coefficient of determination or R square is 0.768, meaning that the service quality variable contributes 0.768 or 76.8% to passport applicant satisfaction.
Implementasi PM 83 Tahun 2017 Dalam Penanganan Gangguan Burung Dan Hewan Liar di Bandar Udara Internasional Jenderal Ahmad Yani Semarang Shauza Amelia W.P; Djoko Widagdo
Journal of Creative Student Research Vol. 2 No. 4 (2024): Agustus : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsr-politama.v2i4.4174

Abstract

Apron Movement Control (AMC) is a unit that works directly on the air side and ensures flight safety. Maintaining security and safety can be done by ensuring the aircraft is in good condition, maintaining the condition of the airside area to avoid Foreign Object Debris (FOD), the aircraft crew is in good condition and has a license in accordance with established standards. Problems that often disrupt flight safety can come from anywhere, such as disturbances from birds and other animals. The aim of this research is to find out how PM 83 of 2017 is implemented in dealing with bird and wild animal disturbances at airports. This research uses qualitative methods and the types of data used are primary data and secondary data. The data collection techniques used in this research are observation, interviews and documentation. By using analytical techniques in the form of data reduction, data presentation and conclusions. Testing the validity of the data used in this research is technical triangulation and source triangulation. The results of this study indicate that the Implementation of PM 83 of 2017 at General Ahmad Yani International Airport, Semarang, carried out by Apron Movement Control (AMC) officers went well, namely by carrying out land maintenance and routine inspections, and the obstacles faced were the birds' habituation to the sound of the bird repellent, so the current solution for officers is to replace the sound variations produced by the device. If the sound changes are carried out periodically, the effectiveness is expected to be higher.
Analisis Kinerja Empu Dalam Melaksanakan Prosedur Incoming Internasional Cargo Human Remains di Pt Angkasa Pura Logistik Cabang Bandar Udara Internasional Ahmad Yani Semarang Muhammad Ridho Feby Firnanda; Djoko Widagdo
Journal of Creative Student Research Vol. 2 No. 4 (2024): Agustus : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsr-politama.v2i4.4176

Abstract

The ACX (Aircraft Cargo Expedition) Unit is a Logistics unit at Ahmad Yani Airport in Semarang which is overseen by Angkasa Pura Logistik. This unit is located at the very back of the airport. This unit has a role, namely as a place for expeditions who wish to send large or small cargo using domestic and international aircraft. This research uses qualitative methods and uses data collection techniques, namely observation, interviews, and documentation and uses data analysis techniques in the form of data collection, data reduction, and drawing conclusions. The research results showed that the EMPU (Aircraft Cargo Expedition) officers had carried out their work according to the SOP (Standard Operational Procedure) from the results of their performance during the Incoming International Human Remain process at Ahmad Yani Airport in Semarang, however they were still hampered by information when collecting cargo and documents. required. To solve the problem, what must be done is that the EMPU (Aircraft Cargo Expedition) must provide information from the start about what requirements and documents are needed when the pick-up occurs.
Co-Authors Agatha Alventri Delvina Klau Ahmad Riyanda Faisol Ibad Amelia Romadhona Putri Gunita Aulia Hilda Fatricia Noviantika Klariadi Muhammad Ridho Feby Firnanda Nur Hidayah Nurfitrah Shauza Amelia W.P Sultan Kurnia Alamsyah Thomas Thom Bataona