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All Journal Jurnal Kesmas dan Gizi (JKG) Jurnal Suara Pengabdian 45
Gusti Agung Sri Guntari
Stikes Kesdam IX/Udayana
Public Health Social Sciences

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WEBINAR PENGGUNAAN JAMINAN KESEHATAN NASIONAL (JKN) DI MASA PANDEMI COVID 19: WEBINAR USE OF NATIONAL HEALTH INSURANCE (JKN) DURING THE COVID-19 PANDEMIC Gusti Agung Sri Guntari; Ni Putu Eka Febianingsih; Putu Ratna Suprima Dewi
Jurnal Suara Pengabdian 45 Vol. 1 No. 2 (2022): Juni: Jurnal Suara Pengabdian 45
Publisher : LPPM Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (569.492 KB) | DOI: 10.56444/pengabdian45.v1i2.90

Abstract

The National Health Insurance (JKN) Program is part of the National Social Security System (SJSN) which is organized using the principle of mandatory social health insurance based on Undang-Undang Republik Indonesia Nomor 40 Tahun 2004. The implementation of the National Social Security System aims to provide guarantees for the fulfillment of the basic needs of a decent life for each participant and their family. In the use of JKN services, participants are required to follow the referral service procedures as stated in the regulations. During the Covid-19 pandemic, various service channels have been launched which are expected to make it easier for participants when they want to take advantage of the JKN program. So it is felt necessary to socialize to the community to understand the benefits and procedures of JKN services so that this program can be utilized as well as possible. This community service activity is carried out by providing education to private workers in Gianyar Regency. Education is carried out in the form of online webinars by utilizing zoom meeting media. After socialization, the results were obtained that there was an increase in participants' knowledge of JKN.
QUALITY OF MOBILE JKN APLICATION TO INCREASE HEALTH SERVICES ACCESS FOR JKN PARTICIPANTS IN PANDEMIC COVID-19 Gusti Agung Sri Guntari; Ni Putu Ayu Wulan Noviyanti
JURNAL KESMAS DAN GIZI (JKG) Vol. 5 No. 1 (2022): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v5i1.1346

Abstract

The National Health Insurance Program (JKN) is a social security organized by the government aimed at all Indonesians. Currently, BPJS Kesehatan as the organizing body of the JKN program has made a technological innovation, namely mobile JKN which is intended for its participants. This application is expected to make it easier for JKN participants to change participant data and access health services. During the Covid-19 pandemic like now, technology such as mobile JKN is an innovation that is the mainstay of society to reduce direct social interaction. Researchers feel that the effectiveness of the JKN mobile application is important to evaluate, to see the extent to which this application can help and facilitate public access to health services. This study used a qualitative method by conducting indepth interviews with 7 informants who were JKN participants and had used the JKN mobile application. Based on the results of the study, it can be stated that the JKN mobile application is very useful for JKN participants, especially during the Covid-19 pandemic. The use of the application is quite easy and has complete features. After the launch of the JKN mobile application, participants felt that the services received were more effective and efficient. However, there are still many features that have not been utilized by the public due to ignorance of the existence of these features.
Co-Authors Febianingsih, Ni Putu Eka Ni Putu Ayu Wulan Noviyanti Putu Ratna Suprima Dewi