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All Journal Jurnal Riset Bisnis dan Investasi Jurnal Maps (Manajemen Perbankan Syariah) Jurnal Accounting Information System (AIMS) Jurnal Dimamu Jurnal Accounting Information System (AIMS) Jurnal Maps (Manajemen Perbankan Syariah)

Faisal Rakhman

Universitas Ma'soem

Author-ID : 5313592

Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Articles

Title

Pengaruh Kepemimpinan Transformasional dan Kompensasi terhadap Loyalitas Karyawan di Bank bjb Syariah KCP Majalaya Dewi Ratu Fitriana; Faisal Rakhman; Dadang Dimyati
Jurnal Dimamu Vol. 1 No. 1 (2021)
Publisher : Ma'soem University

The results of this study indicate that there is no significant influence between transformational leadership on employee loyalty at Bank BJB Syariah KCP Majalaya, with the results of the t-test where the value of tcount > ttabel (8,111 > 2,160), there is a significant effect between compensation on employee loyalty at Bank BJB Syariah KCP Majalaya with the result of the t-test where the value of tcount > ttabel (6,460 > 2,160) and simultaneously there is a significant influence between transformational leadership and compensation on employee loyalty with the result of the F-test, namely Fcount > Ftabel (32,302 > 3,74).

Pengaruh Kualitas Pelayanan dan Citra Perusahaan terhadap Loyalitas Deposan di Bank BRI Syariah KCP Majalaya Ayu Lestari; Faisal Rakhman
Jurnal Dimamu Vol. 1 No. 2 (2022)
Publisher : Ma'soem University

Based on the results of the initial research, that the background of this research is the fluctuating number of depositors at Bank BRI Syariah KCP Majalaya. This is suspected to have something to do with service quality and company image on depositor loyalty. This study aims to find out how the Quality of Service on Loyalty of Depositors at Bank BRI Syariah KCP Majalaya, how the influence of Corporate Image on Loyalty of Depositors at Bank BRI Syariah KCP Majalaya, and to find out how the influence of Service Quality and Corporate Image on Loyalty of Depositors at Bank BRI Syariah KCP Majalaya. The object of research in this report is to measure the Loyalty of Depositors at Bank BRI Syariah KCP Majalaya, while the type of research is quantitative associative, the type of data is primary data and uses data collection techniques in the form of observations, interviews, literature studies, and questionnaires. While the sampling technique is non-probability sampling, with a total population of depositors at Bank BRI Syariah KCP Majalaya. The results showed that there was a significant effect between Service Quality on Loyalty of Depositors, which was 56.5% or tcount > ttable (9.599 > 1.994), there was a significant influence between Corporate Image and Loyalty of Depositors, which was 28.4% or tcount > ttable. (5.307 > 1.994), and simultaneously there is a significant influence between Service Quality and Corporate Image on Loyalty of Depositors at Bank BRI Syariah KCP Majalaya, namely 58% or Fcount > Ftable (48.251 > 3.13).

Pengaruh Persepsi Nasabah dan Tingkat Margin terhadap Keputusan Nasabah Pembiayaan Murabahah di BSI KCP Bandung Geger Kalong Siska Devi Amalia; Faisal Rakhman
Jurnal Dimamu Vol. 1 No. 3 (2022)
Publisher : Ma'soem University

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The background of this research is that it is suspected that the customer's lack of understanding of the specified margin gives rise to the customer's perception that the margin applied to Islamic banks is the same as the interest applied to conventional banks. In addition, the level of margin that is considered high and not in accordance with the ability of the customer is also suspected of influencing the decisions of murabahah financing customers partial and simultaneous. The object of research in this report is the customer at Bank BSI KCP Bandung Geger Kalong. The method used is quantitative associative. The type of data used is primary data which is processed using statistical applications, and uses data collection techniques in the form of observations, interviews, questionnaires, and literature studies. The population in this study is murabahah financing customers in 2021 with a sample of 93 people. The results showed that there was a significant influence between customer perceptions of customer decisions on murabahah financing at BSI KCP Bandung Geger Kalong by 33.3% with t test results where the value of t count > t table (6,747>1,986), there was a significant influence between the level of margin on customer decisions on murabahah financing at BSI KCP Bandung Geger Kalong by 46.1% with the results of the t test where the value of tcount > ttable (8,819>1,986), and simultaneously there is a significant influence between customer perceptions and the level of margin on customer decisions on murabahah financing at BSI KCP Bandung Geger Kalong is 53.2% with F test results where F count > F table (51.154 > 3.10)

Analisis Laporan Arus Kas dalam Menilai Kinerja Keuangan di Badan Penyelenggara Jaminan Sosial Kesehatan Reni Laelasari; Faisal Rakhman
Jurnal Dimamu Vol. 2 No. 1 (2022)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v2i1.663

The background of this research is the cash flow at BPJS Kesehatan has decreased every year due to the company’s expenses exceeding the income earned. This study aims to determine the financial performance of BPJS Kesehatan for the 2017-2021 period by using cash flow liquidity and cash flow flexibility ratios. The object of this research is the BPJS Kesehatan financial report for the 2017-2021 period which includes balance sheet, income statement and cash flow statement. The type of this research used is quantitative research with a descriptive approach. The type of data is secondary data. The results of this study are the cash flow liquidity ratio based on the operating cash flow ratio and the capital expenditure ratio in 2017 is good because it is above standard 1, but in 2018-2021 it shows a poor ratio because it is below standard 1, then the total debt ratio from 2017-2021 shows a poor ratio because it is still below standard 1. Based on the cash flow flexibility ratio, namely the cash flow adequacy ratio and the net free cash flow ratio of 2017-2021 shows a ratio below standard 1 which means BPJS Kesehatan financial performance is not good.

Pengaruh Kualitas Produk dan Promosi terhadap Kepuasan Deposan di Bank Syariah Indonesia Kantor Cabang Pembantu Setiabudi 2 Mufhnie Alviani; Faisal Rakhman; Mario Aldo Triadi Abidin
Jurnal Dimamu Vol. 2 No. 2 (2023)
Publisher : Ma'soem University

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The background of this study is fluctuations in the number of depositors caused by the still not optimal promotions carried out by banks and the quality of products that still need to be improved. This is important because every product that has good quality and good promotion is expected to lead to satisfaction for customers. This study aims to determine how the influence of product quality and promotion on the satisfaction of depositors at Bank Syariah Indonesia KCP Setiabudi 2 either partially or simultaneously. The object of research is depositors at Bank Syariah Indonesia KCP Setiabudi 2 to find out depositors. While the type of research is quantitative associative, the type of data is primary data so that a questionnaire is needed to find out depositors as objects of research, and the data collection techniques used are observation, interviews, library research. and questionnaire. The results showed that there was a significant effect between product quality on depositor satisfaction of 94,3% with the results of the t-test where the value of tcount> ttable (79.001 > 1.98326), there was a significant influence between promotion on depositor satisfaction of 96,6% with the results of the t-test where the value of tcount > t table (54,290 > 1,98326), and there is a simultaneous influence of product quality and promotion on depositor satisfaction of 98,4% with the F test results where Fcount > Ftable (3201,512 > 3.08).

Pengaruh Triangle Marketing terhadap Keputusan Nasabah Memilih Tabungan iB Hijrah di PT Bank Muamalat Indonesia KCP Rancaekek Sari Tilawati Jariah; Faisal Rakhman
Jurnal Dimamu Vol. 3 No. 1 (2023)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v3i1.846

Based on the results of observations, the background of this research is the fluctuation in the number of iB Hijrah Savings customers and how the bank's solution to retain iB Hijrah Savings customers. This study aims to determine how the influence of Internal Marketing, External Marketing, and Interactive Marketing partially and simultaneously on the decision to become iB Hijrah Savings customers at Bank Muamalat Indonesia Rancaekek Branch Office (KCP).. The type of research is quantitative associative with primary data types and uses data collection techniques in the form of observation, interviews, questionnaires and literature studies. The population of this study amounted to 254 respondents with the determination of the sample using the slovin method which resulted in 72 respondents. The results showed that there was a significant influence between Internal Marketing on customer decisions to choose iB Hijrah Savings by 68.9%, there is a significant influence between External Marketing on customer decisions to choose iB Hijrah Savings by 49.4%, there is a significant influence between Interactive Marketing on customer decisions to choose iB Hijrah Savings by 72.4%, and there is a significant influence between Internal Marketing, External Marketing, and Interactive Marketing simultaneously affect the customer's decision to choose iB Hijrah Savings at Bank Muamalat Indonesia KCP Rancaekek determination test of 80.3% while the remaining 19.7% is influenced by other variables not examined.

Pengaruh Brand Awareness, Brand Image dan Media Communication terhadap Minat Nasabah Memilih BSI Griya Hasanah di BSI KCP Garut Kadungora Aminah Jamaliah, Alya Siti; Rakhman, Faisal
Jurnal Dimamu Vol. 3 No. 3 (2024)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v3i3.1110

Based on observation results, that the background of this research is the tendency for a decrease in BSI Griya Hasanah customers at BSI KCP Garut Kadungora over the past three years. This is caused by the lack of Brand Awareness, Brand Image and Media Communication at BSI KCP Garut Kadungora, which affects customer interest in choosing BSI Griya Hasanah at the bank. This study aims to find out how Brand Awareness, Brand Image and Media Communication influence the interest in choosing BSI Griya Hasanah products, both partially and simultaneously at BSI KCP Garut Kadungora. The research object is BSI Griya Hasanah customers. The type of research is associative quantitative with primary data types and uses data collection techniques in the form of observation, interviews, literature study, and questionnaires. While the sampling technique is non-probability sampling with purposive sampling. The population is all BSI Griya Hasanah customers at BSI KCP Garut Kadungora, totaling 72 people with a sample of 61 people. The results showed that there was a significant influence between brand awareness on customer interest in BSI Griya Hasanah of 59,2% where the value of t count > t table (9,251 > 2,001), there was a significant influence between brand image on the interest of BSI Griya Hasanah customers by 59,9% with the results of the t test where t count > t table (9,378 > 2,001), there is a significant effect between media communication on customer interest BSI Griya Hasanah of 43,6% with the t test results where t count > t table (6,758 > 2,001), and simultaneously there is a significant influence between brand awareness, brand image and media communication on interest in choosing BSI Griya Hasanah products of 68,5% for R2 with F test results where f count > f table (41,229 > 2,76).

Pengaruh Reputasi Bank dan Inovasi Produk terhadap Keputusan Menabung Nasabah Giro IB Hijrah di Bank Muamalat Kartika, Rika; Rakhman, Faisal
Jurnal Dimamu Vol. 4 No. 2 (2025)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v4i2.1397

This study is based on the decline in the number of IB Hijrah current account customers which is suspected to be influenced by the bank's reputation where customer assessments of the services provided by Bank Muamalat are considered less than good, as well as product innovation factors such as the development of digital access that is not yet optimal. This study aims to determine the effect of bank reputation and product innovation on customer decisions at Bank Muamalat KCP Rancaekek. The object of the study is IB Hijrah current account customers, the type of research is associative quantitative, the type of data is primary data, data collection techniques are in the form of observation, interviews, literature studies and questionnaires. The population is IB Hijrah current account customers in 2023 with a sample of 57 people. The results of the study show that bank reputation and product innovation partially influence decisions by 67.3% and 59.1%, while simultaneously they influence by 75%.

Co-Authors Aminah Jamaliah, Alya Siti Arumsari, Azmi Ayu Lestari Aziz, Anisa Silvana Dadang Dimyati Dewi Ratu Fitriana Eneng Eli Siti Solihat Ilani Pujiyanti Mario Aldo Triadi Abidin Mufhnie Alviani Nurlaelatun Naza, Dea Nisa Prita Humairoh Pujiyanti, Ilani Reni Laelasari RIKA KARTIKA Sari Tilawati Jariah Siska Devi Amalia Siska Devi Amalia

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