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PENGARUH KUALITAS LAYANAN DAN NILAI NASABAH TERHADAP LOYALITAS NASABAH BANK BRI KK UNISMA MALANG Richi Irawan; N Rachma
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No. 3 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThe purposeof this study to determine the effect of Service Quality and Customer Value simultaneously and partially on customer loyality bank Bri Kk Unisma malang.the sampling technique using accidental. Data analysis tool used in this research is multiple linear regression analysis.Based on the results of this study note that the count value of 8,737 with a value of 0,000<0,05 so that is can be concluded that Service Quality and Customer Value effect simultaneously to customer loyality. And partially effect on Customer Loyality. And there is one variable that is Customer Value variable which has no partial effect.Keywords : Service Quality, Customer Value and Customer loyality
Management of Education Curriculum in Improving the Quality of Learning in the 21st Century Richi Irawan; Riani Watania
Jurnal Pendidikan Vokasi Indonesia Vol. 1 No. 01 (2022): ISSUE AGUSTUS
Publisher : PT. Mifandi Mandiri Digital

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63401/jpvi.v1i1.4

Abstract

The modernization era has had an impact on education in the 21st century marked by the existence of technology behind learning and the use of technology in all fields of learning activities. The influence of technology that continues to develop creates new demands for an industry and employment so that prospective workers are able to meet the needs and qualification standards of ability to use technology. So to make developments in improving the quality of 21st century learning, an application of technology is needed. The quality of learning in the 21st century which is very limited will be more dynamic and not limited by the presence of technology. To develop and improve the quality of learning in the 21st century, it is necessary to adjust and improve the learning curriculum to be able to harmonize and apply and fulfill all the skills needed by students. Changes in the curriculum to improve the quality of learning in the 21st century must be carried out thoroughly, both in the internal and external curriculum. Changes in the education curriculum in improving the quality of learning in the 21st century will help answer all the challenges and difficulties of students in facing the demands of the industrial world in the future.
Optimizing the Use of Social Media as a Learning Tool in the Implementation of the Merdeka Curriculum at An-Nizam Senior High School Richi Irawan
Jurnal Pendidikan Vokasi Indonesia Vol. 2 No. 02 (2024): ISSUE FEBRUARI
Publisher : PT. Mifandi Mandiri Digital

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63401/jpvi.v2i02.133

Abstract

The world of education today is inseparable from the development of social media, which is increasingly used as a learning tool by both teachers and students. The use of social media offers numerous benefits for learning activities, both in school and at home. In line with this, the Merdeka Curriculum introduced by the Indonesian government encourages schools to utilize internet access as part of the learning process. This study aims to explore the significant role of social media in the educational environment, particularly in enhancing learning within the context of the Merdeka Curriculum. The research was conducted at SMA An-Nizam through Classroom Action Research (CAR), involving 29 students from Grade XI Science (Al-Khawarizmi class) as respondents. Data were collected using a student questionnaire. The findings reveal that 23 students spend more than four hours daily accessing the internet, 21 students actively use social media as a learning tool, and 20 students reported improved mastery of applications due to learning through social media platforms. These results indicate that social media plays an important role in supporting the implementation of independent and flexible learning.