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Darmanto '
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Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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Pelayanan Birokrasi di Era Reformasi, Bagaimana Seharusnya? Meita Istianda; Darmanto '
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 9, No 02 (2009): Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (56.779 KB) | DOI: 10.46730/jiana.v9i02.1057

Abstract

Public service provided by government has not satisfied society needs because bureau-cracy culture is still influenced by feudalism values. That values enrich corruption practices, collu-sion and nepotism at bureaucracy organization. Indonesia recently has come into reform era markedwith the appearance of new spirit to render governance management based on the Good Gover-nance principles. Government renders that principles by the preparation of Public Service Billdraft, formation of Ombudsman’s Commission , and e_government practices In order to publicservice more efficient and effective, preventing from abuse of power and authority, breaking law,and profligate manner, therefore government staff shall refer on the ethical code for governmentstaff. This article discusses the problems engaged with bureaucracy culture, bureaucracy perfor-mance, e_government, and Good Governance.
Kinerja Aparatur Pemerintah Daerah dalam Rangka Pelayanan Publik Darmanto '; Syarif Fadillah
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 10, No 02 (2010)
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (48.348 KB) | DOI: 10.46730/jiana.v10i02.1069

Abstract

This article addresses how to assess public-sector service from the perspective ofgovernment official performance in the Depok local government as a case study. We examineperformance from the factors that focuses on discretion authority, change orientation , paternal-ism culture, service ethics, insentive system, and team work. The population in this research is theofficial at the office (dinas) in the local government, Depok, which is directly have a contact andcommunication with public. This research applies simple random sampling. Data collection tech-nique is using questionnaire with closed type given to the respondents. Data analysis methods usedin this research is quantitative descriptive analysis. This study shows that the public service per-formance of the government officials in the local government, Depok in general is fairly good.Support if incentive system therefore must be improved.
Co-Authors Meita Istianda Syarif Fadillah