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ANALISIS KEBUTUHAN SUMBER DAYA MANUSIA DI INSTALASI REKAM MEDIS BERDASARKAN TEORI WORKLOAD INDICATORS OF STAFF NEED (WISN) GUNA MENUNJANG EFEKTIVITAS KERJA DI RUMAH SAKIT TNI AU DR. M. SALAMUN BANDUNG Neni Rohaeni; Rizqy Dimas Monica; Encep Hada
Jurnal TEDC Vol 13 No 2 (2019): Jurnal TEDC
Publisher : UPPM Politeknik TEDC Bandung

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Abstract

Based on preliminary study results, previous interviews and observations made by the authors are 18 medical record officers, some parts of medical record activities there are officers who concurrently work as in the coding section, assembling and analysis into the registration form so that the work received by the officer experienced a buildup of 10 medical record files (0.1%). The research method used is a descriptive method of quantitative approach. The research instrument used in this unstructured interviews, observations and documentation studies. The results of human resource calculations based on WISN theory in the outpatient registration and hospitalization required as much as 8 people while the number of officers available only 2 people so that it is necessary to replenishment 6 people, for other parts such as outpatient and hospitalization mix requires 1 person has been fulfilled, assembling, analysis requires 1 person has been fulfilled, coding 1 person has been fulfilled, and the 6 person filling section has been fulfilled. Preferably in a service evaluation meeting conducted 1 time a month discussing about human resources so that there is no human resources that concurrently work and create a buildup of work and monitoring and conduct routine evaluation so that every problem that occurs can be anticipated and resolved properly.
TINJAUAN ASPEK ERGONOMI LOKET PENDAFTARAN BPJS 1 GUNA MENUNJANG MUTU PELAYANAN KESEHATAN DI RSUD CIBABAT CIMAHI Neni Rohaeni; Ayu Hendrati Rahayu; Intan Pujilestari
Jurnal TEDC Vol 15 No 1 (2021): JURNAL TEDC
Publisher : UPPM Politeknik TEDC Bandung

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Abstract

A room or space ergonomic and equipped with adequate facilities and infrastructure will create a sense of security and comfort to improve the quality of medical services in hospitals Cibabat Cimahi. As for the problems that researchers found in a field that is of a room the ergonomic, yet the distance between the officers too close thus limiting the space motion of the officers, as well as the facilities and infrastructure are not yet adequate such as the lack of number of seats currently available with the number of as many as 30 seats and a patient waiting room area that is less extensive given the large number of patients coming in each day approximately 380 patients.The research method used is descriptive research methods with quantitative approach that is a bunch of objects aims to see the description of the phenomena that occur in a specific population dealing with numbers and analysis using statistics.From the results it can be concluded that the registration counters BPJS 1 outpatient in hospital Cibabat Cimahi in ergonomic yet with broad the children are 42.38 m2, it is clearly visible from a distance of between attendant adjacent to the average distance such as 21.2 cm, room temperature range 320C aircraft as well as the facilities and infrastructure are not yet sufficient to become supporters in the improved quality of service for the hospital.Suggestions from the author : petition for filing, smoothing files patients claim BPJS piled, sorting clerk, the addition of facilities and infrastructure, as well as the efficiency of the use of the room.