Ali Napiah Nasution
Lecturer Master of Public Health Study Program Faculty of Medicine, Dentistry and Health Sciences University Prima Indonesia Medan, North Sumatera, Indonesia

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Analysis Of Medical Services Distribution And Nurse Relationship In Policy Making On Nurse Performance At Royal Prima Hospital Medan 2021 Al Annissa Fadhila Ainy; Rima Pertiwi Br. Sembiring; Chrismis Novalinda Ginting; Ali Napiah Nasution
International Journal of Health and Pharmaceutical (IJHP) Vol. 2 No. 3 (2022): August 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (156.443 KB) | DOI: 10.51601/ijhp.v2i3.100

Abstract

Performance is an obligation that must be improved by every nurse, good performance can increase patient satisfaction at the hospital, the way that must be done by the hospital in improving performance is by distributing medical services in accordance with the provisions in the hospital. This study aims to analyze the distribution of medical services and the relationship of nurses in policy making on nurse performance. This study uses two approaches, namely qualitative and quantitative. The population in this study were nurses at the Royal Prima General Hospital in Medan, amounting to 386 nurses, the sample used in this study was 224 nurses. This study uses two statistical applications for processing research data, namely SPSS and LISLER. The results of his research from the two approaches in this study state that the variables of the principle of fairness, the principle of fairness, the principle of transparency, and the principle of consistency affect the performance of nurses, while the relationship between nurses in decision making does not affect the performance of nurses at the Royal Prima General Hospital Medan in 2021.
Drug Management On Availability Of Drugs In Pharmaceutical Installations Pabatu General Hospital Pt Pmn Using Fifo & Fefo Methods Fitri Aidani Ulfa Harahap; Ratih Nur Indah Siregar; Widya Yanti Sihotang; Ali Napiah Nasution
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 1 (2022): February 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v3i1.137

Abstract

Drug management on drug availability at the Pharmacy Installation of Pabatu General Hospital PT PMN Serdang Bedagai is still not good. Drug management includes drug selection, drug planning, and procurement as well as drug storage and distribution. This study aims to determine the management of drug availability at the Pharmacy Installation of Pabatu General Hospital PT PMN Serdang Bedagai. This type of research is a descriptive approach with NLP (Neuro-Linguistic Programming) techniques. The population in this study were all staff or employees at the pharmaceutical installation of Pabatu General Hospital PT PMN Serdang Bedagai and a sample of 9 people. The collection of data with primary and secondary data and the data were analyzed by data reduction, data display (data display), and drawing conclusions or levers. The results showed that the drug management at the Pharmacy Installation of Pabatu RSU PT PMN was effective and efficient which includedinput, process, and output. It is suggested that every human resource in the pharmaceutical installation of Pabatu General Hospital PT PMN should be given the opportunity to improve their knowledge and skills regarding drugmanagement in the installation, so that in the future drug management can be better and the pharmacy installation plays a role in staff development and educational programs such as developing new staff orientation programs, education, and training based on the need for competency development of human resources and head of evaluation to conduct independent research or contribute to research on the development of pharmaceutical service practices in hospitals.
Quality Analysis Of Nursing Services Towards Internal Disease Inpatient Satisfaction At The Prima Indonesia Royal Hospital During The Covid-19 Pandemic Of 2021 Andre Jonathan Samuel Gultom; Wienaldi Wienaldi; Maya Sari Mutia; Ali Napiah Nasution
International Journal of Health and Pharmaceutical (IJHP) Vol. 3 No. 1 (2022): February 2023
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.04 KB) | DOI: 10.51601/ijhp.v3i1.138

Abstract

The Covid-19 pandemic has caused a decrease in the number of patient visits and changes in service procedures for patients being treated to prevent transmission of Covid-19. This has an impact on decreasing patient satisfaction with service quality which includes physical evidence, reliability, responsiveness, assurance, and empathy. The purpose of this study was to analyze the quality of nursing services on the satisfaction of internal medicine inpatients during the Covid-19 pandemic. This research is a quantitative analytic study with a crosssectional approach. The research was conducted at the Royal Prima Hospital, Medan. Theresearch population was 285 people, the sample obtained was 166 people. Sampling by purposive sampling. Data analysis was univariate, bivariate with a chi-square test, and multivariate with multiple logistic regression at a 95% confidence level (α = 0.05). The results showed that the quality of nursing services affected the satisfaction of inpatients for internal medicine at the Royal Prima Hospital Medan during the Covid pandemic including physical evidence (p = 0.000), and reliability (p = 0.008), responsiveness (p = 0.001), and assurance. (p=0.000). While the factor that has no effect is empathy (p = 0.959). The physical evidencevariable (tangibles) is the most dominant variable affecting the satisfaction of internal medicine inpatients during the Covid-19 pandemic with a value of Exp(B)/OR = 13,773. Patients who stated good physical evidence had a 13.7 times higher chance of being satisfied than patients who stated poor physical evidence