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All Journal ENTITA: Jurnal Pendidikan Ilmu Pengetahuan Sosial dan Ilmu-Ilmu Sosial Mafaza : Jurnal Pengabdian Masyarakat
Supriyanto
Universitas Panca Marga
Religion Humanities Economics, Econometrics & Finance Education Public Health Social Sciences Other

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PENYULUHAN DAN SOSIALISASI SISTEM LAYANAN ”PORTAL EMAS” PADA MAHASISWA UNIVERSITAS PANCA MARGA Supriyanto; Nurul Jannah Lailatul Fitria
Mafaza : Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2022): Mafaza : Jurnal Pengabdian Masyarakat
Publisher : Mafaza : Jurnal Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (535.595 KB) | DOI: 10.32665/mafaza.v2i1.446

Abstract

Innovations in public sector services continue to vary and become more sophisticated. The government always tries to innovate in public sector services. As implemented by the Probolinggo City Government with the Portal Emas application. Online services through applications that include oral, written, and even direct action services. However, there are still many people who have not used the Portal Emas application. So that the community service team from 2019 students of the Public Administration Study Program, Faculty of Social and Political Sciences, Panca Marga University compiled a community service program with the theme of Extension and Socialization of the Probolinggo City " Portal Emas" Service System which was held for Panca Marga University students. The method used is counseling and online socialization with the stages of pre-activity, implementation of activities, and post-activity. In the implementation structure, the event consists of three parts, namely the delivery of material, directions for using the Portal Emas application and a question and answer session. The interactive pattern is applied from the beginning of implementation to involve all partners. Enthusiastic partners in every part of the activity. In the last stage, an evaluation is held which is conceptualized with a feedback system. The result of this service activity is that students gain knowledge and understanding related to materials, public sector services and methods of using the Portal Emas application. The output is in the form of an e-book that can be read by partners and the public. Service activities are important to disseminate material about public sector service innovation, the Portal Emas program and instructions for use to minimize the lack of information related to services and minimize errors in the practice of using the Portal Emas application.
Modal Sosial Dan Potensi Wisata Dalam Pengembangan Kompleks Pariwisata Pelabuhan Kota Probolinggo Berbasis Masyarakat Supriyanto; Nurul Jannah Lailatul Fitria
ENTITA: Jurnal Pendidikan Ilmu Pengetahuan Sosial dan Ilmu-Ilmu Sosial Vol. 4 No. 2 (2022)
Publisher : IAIN Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/ejpis.v4i2.6982

Abstract

The development of community-based tourism has become a tourism concept in order to optimize benefits for local communities. The reason is that the community will manage and organize tourism development programs. So that researchers conduct research to find out and assess the readiness of local communities, government, and other parties in the Port Area of ​​Probolinggo City in sustainable community-based tourism development activities. This research was carried out by applying qualitative methods with observation, interviews, and documentation techniques in the tourism environment and the community, government, and various private parties. In addition, it is supported by literature studies related to port tourism in Probolinggo City. The analytical framework used to identify the tourism development of the Probolinggo City Port is the stages prepared by APEC. The results of the research explained that the local community at the Port of Probolinggo City was ready and had relevant capabilities in developing tourism with a community orientation that was supported by the conditions of social capital and tourism potential of the Probolinggo City Port. Reference to 9 steps in community-based tourism management, such as identifying the interests of local communities and the form of community capacity in preparing tourism activities; identification of skills and forms of community ability to prepare tourism activities with community orientation; the role of regional heads in leading and organizational elements in port tourism areas; preparation and development of existing communities or organizations; Analysis of implemented partnership expansion; analysis of viewpoints or integrated understanding that has been aligned with the tourism program; analysis of product design and concept; analysis of market demand and promotional activities; analysis of the series of application and supervision of tourist areas. The nine references have been applied in the Probolinggo City Port complex tourism, but some are not yet optimal. Because many programs have just been launched and new facilities are being built and provided.
PENYULUHAN DAN SOSIALISASI SISTEM LAYANAN ”PORTAL EMAS” PADA MAHASISWA UNIVERSITAS PANCA MARGA Supriyanto; Nurul Jannah Lailatul Fitria
Mafaza : Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2022): Mafaza : Jurnal Pengabdian Masyarakat
Publisher : Mafaza : Jurnal Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32665/mafaza.v2i1.446

Abstract

Innovations in public sector services continue to vary and become more sophisticated. The government always tries to innovate in public sector services. As implemented by the Probolinggo City Government with the Portal Emas application. Online services through applications that include oral, written, and even direct action services. However, there are still many people who have not used the Portal Emas application. So that the community service team from 2019 students of the Public Administration Study Program, Faculty of Social and Political Sciences, Panca Marga University compiled a community service program with the theme of Extension and Socialization of the Probolinggo City " Portal Emas" Service System which was held for Panca Marga University students. The method used is counseling and online socialization with the stages of pre-activity, implementation of activities, and post-activity. In the implementation structure, the event consists of three parts, namely the delivery of material, directions for using the Portal Emas application and a question and answer session. The interactive pattern is applied from the beginning of implementation to involve all partners. Enthusiastic partners in every part of the activity. In the last stage, an evaluation is held which is conceptualized with a feedback system. The result of this service activity is that students gain knowledge and understanding related to materials, public sector services and methods of using the Portal Emas application. The output is in the form of an e-book that can be read by partners and the public. Service activities are important to disseminate material about public sector service innovation, the Portal Emas program and instructions for use to minimize the lack of information related to services and minimize errors in the practice of using the Portal Emas application.
Co-Authors Nurul Jannah Lailatul Fitria