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All Journal ENTITA: Jurnal Pendidikan Ilmu Pengetahuan Sosial dan Ilmu-Ilmu Sosial Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara Mafaza : Jurnal Pengabdian Masyarakat Jurnal Ilmu Administrasi Negara Algebra : Jurnal Pendidikan Sosial dan Sains
Supriyanto
Universitas Panca Marga
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Physics Public Health Social Sciences Other

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PENYULUHAN DAN SOSIALISASI SISTEM LAYANAN ”PORTAL EMAS” PADA MAHASISWA UNIVERSITAS PANCA MARGA Supriyanto; Nurul Jannah Lailatul Fitria
Mafaza : Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2022): Mafaza : Jurnal Pengabdian Masyarakat
Publisher : Mafaza : Jurnal Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (535.595 KB) | DOI: 10.32665/mafaza.v2i1.446

Abstract

Innovations in public sector services continue to vary and become more sophisticated. The government always tries to innovate in public sector services. As implemented by the Probolinggo City Government with the Portal Emas application. Online services through applications that include oral, written, and even direct action services. However, there are still many people who have not used the Portal Emas application. So that the community service team from 2019 students of the Public Administration Study Program, Faculty of Social and Political Sciences, Panca Marga University compiled a community service program with the theme of Extension and Socialization of the Probolinggo City " Portal Emas" Service System which was held for Panca Marga University students. The method used is counseling and online socialization with the stages of pre-activity, implementation of activities, and post-activity. In the implementation structure, the event consists of three parts, namely the delivery of material, directions for using the Portal Emas application and a question and answer session. The interactive pattern is applied from the beginning of implementation to involve all partners. Enthusiastic partners in every part of the activity. In the last stage, an evaluation is held which is conceptualized with a feedback system. The result of this service activity is that students gain knowledge and understanding related to materials, public sector services and methods of using the Portal Emas application. The output is in the form of an e-book that can be read by partners and the public. Service activities are important to disseminate material about public sector service innovation, the Portal Emas program and instructions for use to minimize the lack of information related to services and minimize errors in the practice of using the Portal Emas application.
Modal Sosial Dan Potensi Wisata Dalam Pengembangan Kompleks Pariwisata Pelabuhan Kota Probolinggo Berbasis Masyarakat Supriyanto; Nurul Jannah Lailatul Fitria
ENTITA: Jurnal Pendidikan Ilmu Pengetahuan Sosial dan Ilmu-Ilmu Sosial Vol. 4 No. 2 (2022)
Publisher : IAIN Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/ejpis.v4i2.6982

Abstract

The development of community-based tourism has become a tourism concept in order to optimize benefits for local communities. The reason is that the community will manage and organize tourism development programs. So that researchers conduct research to find out and assess the readiness of local communities, government, and other parties in the Port Area of ​​Probolinggo City in sustainable community-based tourism development activities. This research was carried out by applying qualitative methods with observation, interviews, and documentation techniques in the tourism environment and the community, government, and various private parties. In addition, it is supported by literature studies related to port tourism in Probolinggo City. The analytical framework used to identify the tourism development of the Probolinggo City Port is the stages prepared by APEC. The results of the research explained that the local community at the Port of Probolinggo City was ready and had relevant capabilities in developing tourism with a community orientation that was supported by the conditions of social capital and tourism potential of the Probolinggo City Port. Reference to 9 steps in community-based tourism management, such as identifying the interests of local communities and the form of community capacity in preparing tourism activities; identification of skills and forms of community ability to prepare tourism activities with community orientation; the role of regional heads in leading and organizational elements in port tourism areas; preparation and development of existing communities or organizations; Analysis of implemented partnership expansion; analysis of viewpoints or integrated understanding that has been aligned with the tourism program; analysis of product design and concept; analysis of market demand and promotional activities; analysis of the series of application and supervision of tourist areas. The nine references have been applied in the Probolinggo City Port complex tourism, but some are not yet optimal. Because many programs have just been launched and new facilities are being built and provided.
PENYULUHAN DAN SOSIALISASI SISTEM LAYANAN ”PORTAL EMAS” PADA MAHASISWA UNIVERSITAS PANCA MARGA Supriyanto; Nurul Jannah Lailatul Fitria
Mafaza : Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2022): Mafaza : Jurnal Pengabdian Masyarakat
Publisher : Mafaza : Jurnal Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32665/mafaza.v2i1.446

Abstract

Innovations in public sector services continue to vary and become more sophisticated. The government always tries to innovate in public sector services. As implemented by the Probolinggo City Government with the Portal Emas application. Online services through applications that include oral, written, and even direct action services. However, there are still many people who have not used the Portal Emas application. So that the community service team from 2019 students of the Public Administration Study Program, Faculty of Social and Political Sciences, Panca Marga University compiled a community service program with the theme of Extension and Socialization of the Probolinggo City " Portal Emas" Service System which was held for Panca Marga University students. The method used is counseling and online socialization with the stages of pre-activity, implementation of activities, and post-activity. In the implementation structure, the event consists of three parts, namely the delivery of material, directions for using the Portal Emas application and a question and answer session. The interactive pattern is applied from the beginning of implementation to involve all partners. Enthusiastic partners in every part of the activity. In the last stage, an evaluation is held which is conceptualized with a feedback system. The result of this service activity is that students gain knowledge and understanding related to materials, public sector services and methods of using the Portal Emas application. The output is in the form of an e-book that can be read by partners and the public. Service activities are important to disseminate material about public sector service innovation, the Portal Emas program and instructions for use to minimize the lack of information related to services and minimize errors in the practice of using the Portal Emas application.
Peran Sistem JDIH Dalam Meningkatkan Kinerja Pegawai Berdasarkan Prinsip Keterbukaan Informasi Publik (Studi Pada Komisi Pemilihan Umum Kota Probolinggo) Dewi Akmalia; Supriyanto; Mastina Maksin
Jurnal Ilmu Administrasi Negara Vol. 23 No. 1 (2026): Juni: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v23i1.552

Abstract

    Abstrak. Penelitian ini bertujuan untuk menganalisis peran sistem Jaringan Dokumentasi dan Informasi Hukum (JDIH) dalam meningkatkan kinerja pegawai berdasarkan prinsip keterbukaan informasi publik di Komisi Pemilihan Umum Kota Probolinggo. Penelitian menggunakan metode kualitatif dengan analisis deskriptif melalui teknik wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa sistem JDIH memiliki peran penting dalam mendukung kinerja pegawai melalui kemudahan akses informasi hukum, peningkatan efektivitas dan efisiensi kerja, serta mendukung akuntabilitas organisasi. Namun demikian, ditemukan beberapa hambatan seperti keterbatasan sumber daya manusia, gangguan teknis sistem, dan perlunya peningkatan kompetensi pegawai dalam pengelolaan informasi. Implementasi prinsip keterbukaan informasi publik melalui JDIH memberikan kontribusi terhadap terwujudnya pelayanan publik yang transparan, akuntabel, dan profesional di lingkungan KPU.  
PERAN SATPOL PP DALAM IMPLEMENTASI PERDA NO. 6 TAHUN 2021 TENTANG PENERTIBAN PKL ANGKRINGAN DI KOTA PROBOLINGGO (Studi Kasus PKL JL. Suroyo kota Probolinggo) andrian; Supriyanto; Eko Yudianto Yunus
Jurnal Publik Vol. 20 No. 01 (2026): Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara
Publisher : Program Pasca Sarjana Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jp.v20i01.582

Abstract

Permasalahan utama dalam penelitian ini adalah belum optimalnya peran Satuan Polisi Pamong Praja (Satpol PP) dalam mengimplementasikan Peraturan Daerah No. 6 Tahun 2021 terkait penertiban PKL angkringan di Jalan Suroyo, Kota Probolinggo. Penelitian ini bertujuan untuk menganalisis strategi implementasi yang dilakukan Satpol PP, serta mengidentifikasi faktor pendukung dan penghambat pelaksanaannya. Pendekatan yang digunakan adalah kualitatif dengan studi kasus, menggunakan teknik purposive sampling dan pengumpulan data melalui wawancara, observasi, serta dokumentasi. Analisis dilakukan secara tematik dengan menggunakan teori implementasi kebijakan Van Meter dan Van Horn serta Role Theory. Hasil penelitian menunjukkan bahwa dari sekitar 50 PKL yang terdata, hanya 15 (30%) yang bersedia direlokasi, sementara mayoritas menolak karena lokasi baru dianggap tidak strategis dan minim fasilitas. Hambatan utama yang ditemukan meliputi keterbatasan personel Satpol PP  koordinasi lintas dinas yang belum efektif, serta tidak adanya skema insentif ekonomi. Satpol PP cenderung menjalankan fungsi formal tanpa pendekatan partisipatif, sehingga resistensi sosial tinggi. Simpulan penelitian ini menegaskan bahwa implementasi kebijakan masih bersifat prosedural dan belum menyentuh aspek pemberdayaan. Rekomendasi praktis yang diajukan adalah pembentukan tim lintas sektor yang melibatkan Satpol PP, Dinas UMKM, dan perwakilan PKL untuk menyusun SOP partisipatif dan penyediaan kompensasi seperti subsidi retribusi, pelatihan usaha, serta dukungan pemasaran digital.
THE EFFECTIVENESS OF GODIGI SERVICES IN FACILITATING THE ISSUANCE OF E-KTP (STUDY AT THE POPULATION AND CIVIL REGISTRATION OFFICE OF PROBOLINGGO REGENCY) Fariza Ghadavi; Supriyanto; Mastina Maksin
Algebra : Jurnal Pendidikan, Sosial dan Sains Vol. 6 No. 2 (2026): Algebra : Jurnal Pendidikan Sosial dan Sains
Publisher : Yayasan Amanah Nur Aman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58432/jp3qc332

Abstract

This study examines the effectiveness of services provided by the Probolinggo Regency Population and Civil Registration Office in the E-KTP making service. The focus of this study is based on P Sondang Siagian's effectiveness theory which consists of 3 indicators and to identify internal and external inhibiting factors in Probolinggo Regency through the GoDigital (GODIGI) online service. With this service, the public is given convenience in the process of submitting and making E-KTP online and can cut time and reduce long queues. With GODIGI, the public is given convenience in the process of making E-KTP, they can apply anywhere and anytime through online services with delivery via the post office. However, in practice in the field there are still inhibiting factors in the process of making E-KTP through the GODIGI online service. This study uses a qualitative approach with a purposive sampling data collection technique to select informants who truly understand and know about the GODIGI online service. Data were obtained through observation, interviews, and documentation in obtaining data in the field and analyzed through data reduction, data presentation, and conclusion drawing. The results of the study indicate that GODIGI online services using 3 indicators of effectiveness according to P Sondang Siagian have been running effectively through time factors, accuracy factors, and style factors. From the informant's response who has said that the presence of GODIGI is very helpful in the process of making E-KTP especially in cutting time and not having to queue at the office and the level of accuracy in obtaining input data and providing services in the form of online and responsive in receiving incoming data. Behind this there are also inhibiting factors in the process of GODIGI's effective services such as, technical systems in the form of service instability or the system cannot be accessed, full bandwidth capacity, and lack of socialization from the agency to the people of Probolinggo Regency. With the lack of socialization of this GODIGI innovation service, it greatly influences the lack of users of this GODIGI service. From the conclusion of this study, GODIGI online services can simplify the service process of making E-KTP.  
Co-Authors andrian Dewi Akmalia Eko Yudianto Yunus Fariza Ghadavi Mastina Maksin Nurul Jannah Lailatul Fitria