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Yohanis
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SISTEM PELAYANAN PEMBUATAN e-KTP TERHADAP MASYARAKAT SIBERUT TENGAH KABUPATEN KEPULAUAN MENTAWAI Ricky Hedman Erik; Yohanis
Jurnal Administrasi Publik dan Pemerintahan Vol. 1 No. 1 (2022): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (167.762 KB) | DOI: 10.55850/simbol.v1i1.7

Abstract

This research was conducted to find out the E-KTP manufacturing service system provided by the government of Central Siberut District of Mentawai Islands Regency which is measured through several service system indicators, namely: direct evidence, empathy, responsiveness, reliability and communication, in addition this research is also conducted to find out the constraint factors of the E-KTP manufacturing service system that can be seen from facilities and infrastructure,  In service procedures and employee capabilities, the study uses a qualitative descriptive approach with data collection obtained from observations and interviews. The results of this study show that the service system for making E-KTP in The Central Siberut District of Mentawai Islands Regency is still not maximal which can be seen from the assurance of uncertain services, inadequate facilities and infrastructure, lack of attention and good response from employees, poor employee response and lack of information provided to the public about the procedures of the E-KTP manufacturing service system. The author suggested that the Government of Central Siberut Subdistrict improve employee performance by training employees, adding facilities and infrastructure and also clarifying information about E-KTP manufacturing service procedures.
PERAN LEMBAGA SOSIAL TERHADAP PEMBINAAN MORAL REMAJA DI KELURAHAN BANUARAN NAN XX Yohanis
Jurnal Administrasi Publik dan Pemerintahan Vol. 2 No. 1 (2023): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55850/simbol.v2i1.66

Abstract

The purpose of this study is to explain and describe the Role of Social Institutions towards Adolescent Moral Development in Banuaran Nan XX Village, Lubuk Begalung District, Padang City. The research method is descriptive qualitative of the research subject, namely Social Institutions which include Family Institutions, Educational Institutions, Religious Institutions, and Legal Institutions. Data collection techniques use interviews, observations and documentation while data analysis uses credibility and triangulation tests. The results of this study: there are adolescents who have poor morals, with the fact that there is juvenile delinquency
Pengelolaan Surat Masuk Dan Surat Keluar di Sekretariat Daerah Kabupaten Solok Selatan Kisma, Hepri; Yohanis
Jurnal Administrasi Publik dan Pemerintahan Vol. 3 No. 1 (2024): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55850/simbol.v3i1.99

Abstract

The purpose of this study was to find out the implementation of incoming and outgoing mail management, as well as the obstacles that arise in managing incoming and outgoing mail at the Administrative Office of the General Section of the Regional Secretariat of South Solok Regency. This research is a descriptive research with a qualitative approach. Data collection techniques used are observation, documentation and interviews. Test the validity of the data using source triangulation. The data analysis technique used is an interactive technique, which consists of: data reduction, data presentation, and drawing conclusions. The results of this study indicate that management of letters in the Administrative Office of the General Section of the Regional Secretariat of Solok Selatan Regency has not been implemented optimally, namely 1) The use of mail management equipment has not been optimal. 2) Retrieval of archives is less than optimal. 3) No special action has been taken to maintain the existing archives. 4) There is no officer who handles archives. 6) There is no awareness among employees at the Administrative Office of the General Section of the Regional Secretariat of Solok Selatan Regency about archive management
Co-Authors Kisma, Hepri Ricky Hedman Erik