Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Jurnal Pendidikan dan Konseling International Journal of Integrative Sciences Prosiding Seminar Nasional Manajemen Industri dan Rantai Pasok
Avia Enggar Tyasti
Politeknik APP Jakarta
Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Analisis Pengaruh Ekspor Kelapa Ke Negara Belanda Avia Enggar Tyasti
Jurnal Pendidikan dan Konseling (JPDK) Vol. 4 No. 6 (2022): Jurnal Pendidikan dan Konseling
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpdk.v4i6.9140

Abstract

Penelitian ini bertujuan untuk mengetahui potensi ekspor kelapa parut Indonesia di negara Belanda serta mengetahui pengaruh ekspor kelapa parut Indonesia ke negara Belanda. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan menggunakan pengolahan data menggunakan analisis regresi linear sederhana dan metode kualitatif secara deskriptif. Teknik pengumpulan data yang digunakan dalam penyusunan penelitian ini adalah dengan mempelajari jurnal atau hasil karya ilmiah, serta mendapatkan data dari instansi atau lembaga negara seperti Badan Pusat Statistik (BPS), Trade Map, dan Lembaga Negara Kementerian Pertanian. Hasil penelitian ini menunjukkan bahwa kegiatan ekspor kelapa parut Indonesia-Belanda pada tahun 2015 sampai dengan tahun 2019 memiliki potensi dan berdasarkan pengolahan data untuk pengaruh ekspor kelapa parut ke negara Belanda adalah 11,8%. Hal tersebut memberikan gambaran bahwa ekspor komoditas kelapa ke negara Belanda memiliki pengaruh yang kecil terhadap neraca perdagangan Indonesia.
The Impact of Product Quality and Service Quality on Client Loyalty and its Effect on Purchase Decision Christian Kuswibowo; Avia Enggar Tyasti
International Journal of Integrative Sciences Vol. 2 No. 8 (2023): August 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijis.v2i8.5763

Abstract

This study aims to analyze the impact of product quality and service on customer loyalty and purchase terms. Clients of PT Karya Laksana are the subjects of this study. The study was conducted with 150 respondents using quantitative descriptive methods. The sample length uses a purposeful sampling method that pays special attention to finding patterns. The survey method used when collecting data using a questionnaire tool. So-called structural equation modeling (SEM) is used in this study using the smart-PLS analysis tool. This study proves that product quality has a positive and vital impact on customer loyalty, service quality has a positive and critical impact on customer loyalty, customer loyalty has a positive and essential impact on purchase terms, product quality has a positive and critical impact on customer loyalty Loyalty has a positive and significant impact. Product terms and rate have a positive and significant impact on purchase conditions
Pengaruh Product Quality Dan Brand Image Terhadap Customer Satisfaction (Studi Pada Pelanggan Starbucks Coffee Margonda Depok) Christian Kuswibowo; Avia Enggar Tyasti; Dedi Febrianto
Prosiding Seminar Nasional Manajemen Industri dan Rantai Pasok Vol. 1 (2020): Prosiding Seminar Nasional Manajemen Industri dan Rantai Pasok 1st, Jakarta 2020
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRAK  Penelitian ini bertujuan untuk menganalisis pengaruh Product Quality dan Brand Image terhadap Customer Satisfaction pada pelanggan Starbucks Coffee Margonda Depok Populasi dalam penelitian ini adalah para pelanggan Starbucks Coffee Margonda Depok. Sampel yang digunakan adalah sebanyak 70 pelanggan Starbucks Coffee Margonda Depok. Metode penarikan sample menggunakan Incidental Sampling. Metode pengumpulan data menggunakan metode survey, dengan instrumen penelitian adalah kuesioner. Metode Pendekatan yang digunakan dalam penelitian ini adalah metode kuantitatif dengan alat analisis Smart-PLS. Hasil penelitian menunjukan Product Quality berpengaruh positif dan signifikan terhadap Customer Satisfaction dan dalam hal ini Brand image juga berpengaruh positif dan signifikan terhadap Customer Satisfaction.Kata kunci: Product Quality, Brand Image, Customer SatisfactionABSTRACT This research is to analyze the effect the effect of Product Quality and Brand Image on Customer Satisfaction at Starbucks Coffee Margonda Depok customers. The population in this study were the customers of Starbucks Coffee Margonda Depok. The samples used were 70 customers of Starbucks Coffee Margonda Depok. The sampling method used was incidental sampling. Methods of data collection using survey methods, with the research instrument is a questionnaire. The approach method used in this research is a quantitative method with the Smart-PLS analysis tool. The results showed that Product Quality had a positive and significant effect on Customer Satisfaction. Brand image has a positive and significant effect on Customer Satisfaction. Keywords: Product Quality, Brand Image, Customer Satisfaction
Co-Authors Christian Kuswibowo Dedi Febrianto