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All Journal Relevance: Journal of Management and Business
Agung Novianto Margarena
Universitas Sebelas Maret
Economics, Econometrics & Finance

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The Effect of The Match Results on Bali United's Stock Price Movements Agung Novianto Margarena; Arian Agung Prasetiyawan
Relevance: Journal of Management and Business Vol. 3 No. 1 (2020)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.41 KB) | DOI: 10.22515/relevance.v3i1.2299

Abstract

This study was conducted due to differences in the study results in several countries related to the effect of the match results on stock movements. Dimic et. al (2019) stated the match results effect the movement of stock prices, while Mishra & Smyth (2010) stated the vice versa. Then, Floros (2014) put forward different results through the study of four clubs in four European countries. Thus, this study reexamines the effect of the match results on the stock price movement of Bali United. Moreover, Bali United is the first Southeast Asian football club to be listed on the stock market. This study uses a quantitative method with a sample of 31 Bali United’s matches after listed on the stock market. The data were analyzed using simple linear regression with SPSS 21 with either won, drawn or lost match results represented by goal margins. The stock price movements are represented by stock prices after the results of the match. It was found that the results of the match had a positive effect on the stock movement of Bali United.
The Influence of Customers Satisfaction, Switching Barrier and Trust for Brands on Customer Retention: A Research on Millennials Agung Novianto Margarena; Zakky Fahma Auliya
Relevance: Journal of Management and Business Vol. 3 No. 2 (2020)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (961.78 KB) | DOI: 10.22515/relevance.v3i2.2775

Abstract

The purpose of this research is to retest the relation between customer satisfaction, switching barrier, brand trust toward customer retention due to differences between the results from Ranaweera and Prabhu (2003); Dimyati (2015) and Marasabessy et al. (2014); Ullah et al. (2015). This research employed the sample of millennials who have been using IM3 for at least 6 months (coming from Surakarta with the number of 160 respondents) and were taken by the purposive sampling technique. This research used three variables namely dependent variable, independent variable and intervening variable. The employed research method would be the quantitative method. The employed data analysis tool is SEM AMOS version 21.0. The result of this research indicated that all the direct relations had a significant influence. Customer satisfaction and switching barrier affected the brand trust significantly. Customer satisfaction and switching barrier affected customer retention significantly. It was identified that the indirect relation between brand trust as an intervening variable and the customer satisfaction as well as switching barrier had no impact on customer retention. 
Co-Authors Arian Agung Prasetiyawan Auliya, Zakky Fahma