Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ranah Publik Indonesia Kontemporer (Rapik)
Muhammad Risman
Universitas Muhammadiyah Mataram
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Realisasi Kinerja Pelayanan Publik di Dinas Penanaman Modal dan Perizinan Terpadu Satu Pintu (DPM-PTSP) Provinsi Nusa Tenggara Barat Azwar Subandi; Muhammad Risman; Rifaid Rifaid
Jurnal Ranah Publik Indonesia Kontemporer (Rapik) Vol. 2 No. 1 (2022): Juli
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1248.569 KB) | DOI: 10.47134/rapik.v2i1.24

Abstract

The concept of public services is an integral part in understanding the performance of the government in providing services to the community, so that if the performance of the services provided by the government is good and good, of course public trust in the government will be high. This study aims to analyze the realization of the performance of the Investment and Integrated Services Agency. One Stop (DPM-PTSP) NTB Province in providing public services for licensing and non-licensing for foreign investors and domestic investors. The method used is a qualitative descriptive approach, using interview instruments, documentation and observation. The results showed that the performance of public services at the Office of Investment and One Stop Service (DPM-PTSP) of Nusa Tenggara Province was good and the score was quite high based on the results of a survey of community satisfaction with services at DPM-PTSP NTB with a score of 84.71%. . Thus, it shows that the service performance provided by DPM-PTSP to its customers is quite good
Co-Authors Azwar Subandi Rifaid Rifaid