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All Journal Jurnal Informasi dan Komunikasi Administrasi (JIKAP) Magna Neurologica
Intan Permata Sari
Universitas Sebelas Maret
Education Health Professions Immunology & microbiology Medicine & Pharmacology Neuroscience Public Health Social Sciences Other

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ANALISIS KEPUASAN PELANGGAN DI KANTOR BPJS KESEHATAN KARANGANYAR Intan Permata Sari; Hery Sawiji; Tri Murwaningsih
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 4 (2019): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i4.35467

Abstract

The objectives of the research are to determine: (1) the implementation of service system at the Office of Health Social Security Agency (BPJS) in Karanganyar; (2) the customer satisfaction at the Office of Health Social Security Agency (BPJS) in Karanganyar; (3) the obstacles faced in the application of service at the Office of Health Social Security Agency (BPJS) in Karanganyar; and (4) the solutions implemented to overcome obstacles that occur at the Office of Health Social Security Agency (BPJS) in Karanganyar. This research used qualitative approach methods with  case study type. The data source in this research derived from informant, place and event, as well as  document and archives. Data were collected by interview, observation, and document and archives analysis. The obtained data then were analyzed with interactive analysis technique consisted of data collection, data reduction, data presentation, and conclusion. Data validation was done by using source and method triangulations. The results showed that: (1) the service system used consisted of the direction by the officer, giving a queue number, and service; (2) customer satisfaction, which is related to the services offered according to the needs of participants, competent officers, and adequate facilities; (3) the obstacles that emerge in the service are the lack of participants' retention of the existence of MOBILE  JKN and insufficient space capacity during long queues; (4) efforts made in overcoming the obstacles are optimization of the JKN MOBILE function, addition of counters, additional waiting chairs, expansion of service space, and partnership.
Neurological Complications After Covid 19 Vaccinations: Serial Case Report Intan Permata Sari; Hanindia Riani Prabaningtyas
Magna Neurologica Vol. 1 No. 1 (2023): January
Publisher : Department of Neurology Faculty of Medicine Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/magnaneurologica.v1i1.430

Abstract

Background: COVID-19 vaccination has been carried out worldwide, with more than 5 million dose of vaccine delivered. Although declared safe, there are cases of neurological disorders after the Covid 19 vaccination. Cases: In the first case, a 20-year-old male came with decrease level of consciousness, 4 days after receiving the first dose of COVID 19 vaccine with Sinovac vaccine. MRI Brain shows acute disseminated encephalomyelitis (ADEM). In the second case, a 50-year-old male with seizures and decreased consciousness after recieving first dose of COVID-19 vaccination with Sinovac vaccine, 10 days before admission. Non contrast CT Scan and brain contrast MRI Brain revealed cerebral edema. In the third case, an 18-year-old woman had seizures and decreased consciousness one month after the first dose of COVID 19 vaccination with Sinovac. Contrast Head MRI showing focal leptomeningitis. In the fourth case, a 30-year-old male with slurred speech and right-sided weakness. Three months before admission, he had fever, headache, and tingling of the right limbs a few days after the first dose of COVID 19 vaccination with Sinova MRI Brain Contrast shows ADEM lesion Discussion: The mechanism of neurological disorders concerning COVID 19 vaccination is still unclear. Neurological complications after vaccination weaken the effort of vaccination, but can be used as a precaution and assess prognosis while waiting for further confirmation from large epidemiological studies and meta-analyses. Until now, it is believed that the COVID-19 vaccine has important benefits and is a hope for ending the COVID-19 pandemic.
Co-Authors Hanindia Riani Prabaningtyas Hery Sawiji Tri Murwaningsih