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Rina Selva Johan Selva Johan, Rina Selva Johan Selva
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ANALISIS LAPORAN KEUANGAN UNTUK MENILAI KINERJA KEUANGAN PADA CV. SIAK SEJAHTERA PERIODE 2010 s/d 2014 Zega, Herianto Zega; Johan, Rina Selva Johan Selva; Riadi, RM. Riadi
Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Vol 2, No 2 (2015): Wisuda Oktober Tahun 2015
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan

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Abstract: Assessment of the financial performance of a company can be done by analyzing the company's financial statements. Financial statements describe the development of the company's financial performance in a particular period. The company's financial performance can be measured by using financial ratio analysis. This study aims to determine the financial performance of CV. Siak Sejahtera based on analysis of liquidity ratio, solvency and profitability ratios. The analytical method used is descriptive quantitative method. The results based on the ratio of the overall liquidity of the year 2010 - 2014 show a good performance or liquid because liquid assets available able to guarantee the current liabilities of the company. The company's solvency ratio from year 2010 - 2014 as a whole is in a position solvable because the assets and capital of the company is able to guarantee the debts or obligations. While the profitability ratios of the year 2010 - 2014 as a whole shows the state of the company at unfavorable position because during the period of the last five years is below the standard ratio. Keywords: Financial Statements, Financial Performance, Financial Ratios
ANALISIS TINGKAT KEPUASAN NASABAH ATAS PELAYANAN PADA PT. BANK NEGARA INDONESIA (Persero) Tbk. CABANG PEKANBARU Indrawati, Henny Indrawati Henny; Johan, Rina Selva Johan Selva
Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Vol 3, No 1 (2016): Wisuda Februari 2016
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan

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Abstrak: This study was conducted to analyze the quality level of customer satisfaction at PT. Bank Negara Indonesia (Persero) Tbk. Population of this study are customers of PT. Bank Negara Indinesia (Persero0 Tbk in 2014 amounting to 25.500 and 10% of the population sample of 100 respondents. The sampling based technique incidental. Data were collected through a questionnaire while using data analysis techniques importance performance analysis (IPA). The results showed that most customers are quite satisfied with the services given PT. Bank Negara Indonesia (Persero) Tbk. Seen from the results of testing the level of customers satisfaction with the method importance performance analysis (IPA) there are seven attributes that go into quadrant A ( top priority) which means considered important by customers but not maximum or unsatisfactory.Key words: Customers Satisfaction, Importance Performance Analysis (IPA)
Co-Authors Henny Indrawati Henny Indrawati, Henny Indrawati Henny Herianto Zega Zega, Herianto Zega RM. Riadi Riadi, RM. Riadi