Novi Dian Pertiwi
Sekolah Tinggi Agama Islam Salahuddin Pasuruan

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Tingkat Pemahaman Produk, Difirensiasi, Dan Kualitas Sumberdaya Manusia Atas Keputusan Nasabah Perbankan Syariah Rachmad Nor Firman; Novi Dian Pertiwi
Tasharruf : Journal of Islamic Economics and Business Vol. 2 No. 1 (2021): Mei
Publisher : Program Studi Perbankan Syariah Sekolah Tinggi Agama Islam Salahuddin Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (149.334 KB) | DOI: 10.55757/tasharruf.v2i1.73

Abstract

The growing growth of the banking industry creates increasingly fierce competition between the Islamic banking industry, so that it will make consumers have many alternative choices before deciding which bank to go to to conduct Islamic banking transactions. This study aims to reveal the level of understanding of the quality of customer human resources on customer decisions, perceptions of product differentiation on customer decisions. This study uses qualitative research, data collected by means of interviews (interviews), observation, documentation and then analyzed by descriptive analysis method. The research results prove that customer perceptions of product differentiation, level of product understanding, and quality of human resources have a positive influence on customer decisions in Islamic banking. use the services of Islamic banking.
Implementasi Bank Wakaf Mikro Digital Terhadap Peningkatan Produk Pembiayaan Usaha Mikro Kecil Menengah di Indonesia Yusuf; Novi Dian Pertiwi; Ismatul Azizah
Tasharruf : Journal of Islamic Economics and Business Vol. 3 No. 2 (2022): November
Publisher : Program Studi Perbankan Syariah Sekolah Tinggi Agama Islam Salahuddin Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (174.288 KB) | DOI: 10.55757/tasharruf.v3i2.187

Abstract

Digital micro Bank communal financial institution expected can manage the the asset to be giving the benefit in the form of prosperity to people. This research aim to to analyse management of digital micro communal ownership bank which done by the Moslem law financial institution get trust from Kementerian Agama as organizer of money communal ownership in Indonesia so in this time. This Descriptive qualitative research written pursuant to study literasi Conclusion of research is digital micro communal ownership bank financial institution require to optimal of application implementation BWM digital to deliver prosperity and trust of client