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All Journal Jurnal Akuntansi Bisnis dan Ekonomi (JABE) Jurnal Ilmu Sosial dan Ilmu Politik
I Komang Trisna Eka Putra
Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti
Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Cokorda Istri Mas Kusumaningra; I Komang Trisna Eka Putra
Jurnal Akuntansi Bisnis dan Ekonomi Vol. 8 No. 1 (2022): Jurnal Akuntansi Bisnis dan Ekonomi (JABE)
Publisher : Universitas Widyatama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33197/jabe.vol8.iss1.2022.946

Abstract

Kemajuan sebuah perusahaan salah satunya dipengaruhi oleh kemampuan perusahaan dalam melayani konsumennya. Pelayanan yang perusahaan berikan harus memperhatikan kualitas standar yang diberikan kepada pelanggan bahkan harus melebihi efektasi yang diharapkan oleh pelanggan sehingga dapat membuat para pelanggan bertahan menggunakan jasa perusahaan. Tujuan penelitian ini adalah untuk mengetahui kualitas pelayanan terhadap keputusan pembelian konsumen di CV Fajar Millenium Sakti. Penelitian termasuk dalam jenis penelitian deskriptif, sumber data dan teknik pengumpulan data: observasi, wawancara, metode kepustakaan dan dokumentasi. Hasil penelitian menunjukan terdapat pengaruh kualitas pelayanan terhadap keputusan pembelian konsumen yang terlihat dari sudut pandang sistem, prosedur, dan mekanisme pelayanan dalam menangani kebutuhan konsumen sehingga menyebabkan terjadinya keputusan pembelian oleh pihak konsumen.
EFEKTIVITAS PROGRAM BANK SAMPAH SEBAGAI UPAYA PENGELOLAAN SAMPAH PADA BANK SAMPAH BALI BERSIH Ni Komang Erika Depi Permatasari; I Wayan Sugiartana; I Komang Trisna Eka Putra
Jurnal Ilmu Sosial dan Ilmu Politik Vol. 36 No. 2 (2022): Juli-Desember 2022
Publisher : Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52318/jisip.2022.v36.2.4

Abstract

Waste bank is a waste management program that encourages a community to contribute to the efforts for better environment. Community’s participation is essential to such a program. In waste management, it is commonly known that separation of non-organic waste from organic waste has to be done. However, there is still a lot of non-organic waste ending up at TPA (Final Waste Disposal). This study was conducted to reveal the effectiveness of the waste bank program and the participation of the community. The researhers collected the data through interviews in this qualitative study. The effectiveness of the waste bank was measured with four indicators –   accuracy, dissemination, objectives, and monitoring. The analysis shows that the effectiveness of this program is low. The participation of the community is also low. Many of them do not separate non-organic waste from organic waste before disposing it. The authority of Padangsambian village has to make regulations that force the villagers to sort out the waste in their houses.  The authority also has to disseminate the program more intensively so as to improve the awareness of the villagers.
Co-Authors Cokorda Istri Mas Kusumaningra I Wayan Sugiartana Ni Komang Erika Depi Permatasari