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All Journal IJID (International Journal on Informatics for Development) Economics, Business, Accounting & Society Review Journal of Modern Islamic Studies and Civilization
Mohammad Nabil Almunawar, Mohammad Nabil
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Library & Information Science Social Sciences Other

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CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction Anshari, Muhammad; Almunawar, Mohammad Nabil; Low, Patrick Kim Cheng
IJID (International Journal on Informatics for Development) Vol 1, No 2 (2012): IJID December
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2125.865 KB) | DOI: 10.14421/ijid.2012.01201

Abstract

Customer Relationship Management (CRM) within healthcare organization can be viewed as a strategy to attract new customers and retaining them throughout their entire lifetime of relationships. At the same time, the advancement of Web technology known as Web 2.0 plays a significant part in the CRM transition which drives social change that impacts all institutions including business and healthcare organizations. This new paradigm has been named as Social CRM or CRM 2.0 because it is based on Web 2.0. We conducted survey to examine the features of CRM 2.0 in healthcare scenario to the customer in Brunei Darussalam. We draw the conclusion that the CRM 2.0 in healthcare technologies has brought a possibility to extend the services of e-health by enabling patients, patients families, and community at large to participate more actively in the process of health education; it helps improve health literacy through empowerment, social networking process, and online health educator. This paper is based on our works presented at ICID 2011.
Factors Causing the Decline of Islam-Based Political Parties Existence on General Elections 2014 Aclandea, Rahmiana; Elyta, Elyta; Al Qadrie, Syarif Redha Fachmi; Almunawar, Mohammad Nabil
Journal of Modern Islamic Studies and Civilization Том 2 № 02 (2024): Journal of Modern Islamic Studies and Civilization
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jmisc.v2i02.618

Abstract

The dynamics of the existence of Islamic political parties on the historical stage of democracy in Indonesia have experienced unstable political dynamics. This is inseparable from the plurality of Indonesian society which does not only contain Muslims but is diverse with a diversity of other religions. This dynamic can be seen in the track record of participation of Islamic political parties in general elections in Indonesia. The vote share of Islamic political parties, which has tended to decline since the reform era, is a matter of note and homework to be completed immediately. Many factors certainly contribute to the small number of Islamic political parties' votes. Party characteristics and ideology are at stake in society's assessment of the existence of Islamic political parties.
The Effect of Financial Literacy, Financial Technology and Income on Small and Medium Entreprise Financial Behaviour Ulkhair, Nisa; Siskawati, Eka; Almunawar, Mohammad Nabil; Kumari, Shalu; Handayani, Desi
Economics, Business, Accounting & Society Review Vol. 2 No. 2 (2023): Economics, Business, Accounting, and Society Review
Publisher : International Ecsis Association

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55980/ebasr.v2i2.80

Abstract

Effective organizational financial decision-making relates to management's financial literacy level. Small and Medium Entreprise (SME), which is generally a family company, has a relatively low level of financial literacy. Meanwhile, the development of financial technology makes it easier for SME to access financial services digitally. This study aims to determine the effect of financial literacy, financial technology and income on SME financial behaviour. This study used a quantitative approach. The data collection method is carried out through the distribution of questionnaires to respondents. The population in this study is SME located in the Payakumbuh City area, with 115 SME samples. Samples are obtained using probability sampling methods and simple random sampling techniques. The results of this study showed that financial literacy variables had a significant effect on financial behaviour, while financial technology and income variables had no influence on financial behaviour. The study also shows that financial literacy, financial technology and income together significantly influence financial behaviour.
Co-Authors Aclandea, Rahmiana Al Qadrie, Syarif Redha Fachmi Desi Handayani Dwi Kartikasari Eka Siskawati Elyta Elyta Kumari, Shalu Muhammad Anshari, Muhammad Patrick Kim Cheng Low, Patrick Kim Cheng Sumardi, Wardah Haki Haji Ulkhair, Nisa