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All Journal Jurnal Ekonomi dan Bisnis Dharma Andalas Jurnal Kajian Pariwisata dan Bisnis Perhotelan Jurnal Pengabdian Masyarakat Dharma Andalas Journal Educational Research and Development
Eka Mariyanti
Universitas Dharma Andalas
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Dampak Emotional Intelligence (EI) Pada Kinerja Karyawan Disektor Perhotelan Eka Mariyanti; Hengki Afriadi; Puti Embun Sari; Siska Lusia Putri
Jurnal Ekonomi dan Bisnis Dharma Andalas Vol 24 No 2 (2022): Jurnal Ekonomi dan Bisnis Dharma Andalas
Publisher : Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebd.v24i2.584

Abstract

The purpose of this study is to provide a better understanding of tourism and hospitality management by exploring the competence and application of Emotional intelligence (EI) in the practice of employees/staff at non-star hotels in Mukomuko district, Bengkulu Province. The influence of Competence and Emotional intelligence (EI) on improving business performance is widely recognized in business and management studies. However, it is very limited to research in the context of the tourism and hospitality industry. This research contributes to the literature through a quantitative study on the influence of competence and emotional intelligence (EI) on the performance of hotel employees Dafiz Ananda Mukomuko. Data were collected through a questionnaire with the unit of analysis in this study were hotel employees, totaling 34 respondents. The research findings reveal that competence can make a positive contribution to improving employee performance, for the second hypothesis the results are also significant where Emotional intelligence (EI) influences increasing hotel employee performance. And for the third hypothesis is that Competence and Emotional intelligence (EI) simultaneously affect employee performance improvement which will ultimately affect overall business productivity. Based on the findings of the quantitative investigation, the authors propose a model conceptualizing the role of employee EI in creating a competitive advantage for organizations ABSTRAK Tujuan dari penelitian ini adalah untuk memberikan pemahaman yang lebih baik tentang manajemen pariwisata dan perhotelan melalui eksplorasi kompetensi dan penerapan Emotional intelligence (EI) dalam praktik karyawan/staf pada hotel non bintang di kabupaten Mukomuko Provinsi Bengkulu. Pengaruh Kompetensi dan Emotional intelligence (EI) pada peningkatan kinerja bisnis diakui secara luas dalam studi bisnis dan manajemen. Namun, sangat terbatas pada penelitian dalam konteks industri pariwisata dan perhotelan. Penelitian ini berkontribusi pada literatur melalui studi Kuantitatif tentang Pengaruh Kompetensi dan Emotional intelligence (EI) terhadap kinerja karyawan hotel Dafiz Ananda Mukomuko. Data dikumpulkan melalui Kuesioner dengan unit analisis dalam penelitian ini adalah karyawan hotel yang berjumlah 34 responden. Temuan penelitian mengungkapkan bahwa Kompetensi dapat memberikan kontribusi positif untuk meningkatkan Kinerja Karyawan, untuk hipotesis kedua hasilnya juga signifikan dimana Emotional intelligence (EI) memiliki pengaruh terhadap peningkatan kinerja karyawan hotel. Dan untuk hipotesis ketiga bahwa Kompetensi dan Emotional intelligence (EI) secara simultan berpengaruh terhadap peningkatan kinerja karyawan yang pada akhirnya akan mempengaruhi produktivitas bisnis secara keseluruhan. Berdasarkan temuan dari penyelidikan kuantitatif, penulis mengusulkan model konseptualisasi peran EI karyawan dalam menciptakan keunggulan kompetitif bagi organisasi
Digitalisasi Akuntansi Bagi Pelaku UMKM Di Lubuk Minturun Riani Sukma Wijaya; Rahmaita Rahmaita; Murniati Murniati; Nini Nini; Eka Mariyanti
Jurnal Pengabdian Masyarakat Dharma Andalas Vol 1 No 2 (2023): Jurnal Pengabdian Masyarakat Dharma Andalas
Publisher : LPPM Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (396.597 KB) | DOI: 10.47233/jpmda.v2i1.707

Abstract

Di era digital ini masyarakat diharapkan mampu menguasai teknologi dan mengoperasikannya. Hal ini juga berlaku bagi pelaku Usaha Mikro Kecil Menengah. Pelaku UMKM dituntut untuk bisa membuat pembukuan baik secara manual maupun secara digital. Pembukuan secara digital dapat dengan menggunakan aplikasi Bukukas melalui Smartphone. Manfaat yang diperoleh dari penggunaan aplikasi ini ad tersebutalah memudahkan dalam membuat pencatatan keuangan,sederhana, agar dapat meningkatkan kapasitas, kualitas, serta kompetensi dalam menyusun laporan keuangan berbasis aplikasi sehingga pelaku UMKM dapat menggunakan aplikasi BukuKas secara mandiri . Pengabdian ini di laksanakan di UMKM Lubuk Minturun, dengan menghadirkan kurang lebih 20 orang dari berbagai jenis usaha seperti kuliner, penjlan bunga, produksi keripik dan makanan ringan. Hambatan yang sering dihadapi pelaku UMKM tidak adanya pencatat pembukuan dan transaksi keuangan dan ada juga pencatatan secara manual, sehingga mereka kesulitan dalam menentukan laba dan jumlah persediaan. Oleh karena itu, dengan memberikan pelatihan penggunaan aplikasi BukuKas dapat membantu mereka mencatat transaksi keuangannya dan bisa memasarkan produk yang dihasilkan melalui sosial media. Metode yang dirancang dalam kegiatan ini dimulai dari memberikan praktek langsung tentang penggunaan aplikasi BukuKas. Setelah diberikan pelatihan ini, pelaku UMKM sudah bisa mengoperasikan aplikasi tersebut mulai dari input transaksi harian sampai membaca laporan keuangan.
Evaluasi Dampak Kompensasi dan Pelatihan Kerja pada Kinerja Karyawan PT. Dipo International Pahala Otomotif Zimratul Qhoiyro; Eka Mariyanti; Puti Embun Sari
Jurnal Ekonomi dan Bisnis Dharma Andalas Vol 25 No 2 (2023): Jurnal Ekonomi dan Bisnis Dharma Andalas
Publisher : Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebd.v25i2.994

Abstract

This research aims to evaluate the impact of compensation and job training on employee performance at PT. Dipo International Pahala Otomotif. The research method used a quantitative approach, collecting data through a questionnaire survey from 43 employees across various levels and departments at PT. Dipo International Pahala Otomotif. Multiple linear regression was employed to identify the influence of compensation and job training variables on employee performance. The analysis results indicate that competitive compensation and effective job training programs significantly and positively affect employee performance. Furthermore, the research found that incentives and bonuses based on performance achievements also play a vital role in boosting employee motivation. The implications of this research suggest that PT. Dipo International Pahala Otomotif can strengthen their compensation and human resource development strategies. The company needs to ensure the implementation of a fair and transparent compensation system and provide continuous and relevant training to enhance employee competence ABSTRAK Penelitian ini bertujuan untuk mengevaluasi dampak dari kompensasi dan pelatihan kerja terhadap kinerja karyawan di PT. Dipo International Pahala Otomotif. Metode penelitian menggunakan pendekatan kuantitatif dengan mengumpulkan data melalui survei kuesioner kepada 43 karyawan dari berbagai tingkatan dan departemen di PT. Dipo International Pahala Otomotif. Regresi linier berganda digunakan untuk mengidentifikasi pengaruh antara variabel kompensasi dan pelatihan kerja terhadap kinerja karyawan. Hasil analisis menunjukkan bahwa kompensasi yang kompetitif dan program pelatihan kerja yang efektif secara signifikan berpengaruh positif terhadap kinerja karyawan. Lebih lanjut, penelitian ini menemukan bahwa insentif dan bonus atas pencapaian kinerja juga berperan penting dalam meningkatkan motivasi karyawan. Implikasi dari penelitian ini adalah bahwa PT. Dipo International Pahala Otomotif dapat memperkuat strategi kompensasi dan pengembangan sumber daya manusia mereka. Perusahaan perlu memastikan bahwa sistem kompensasi yang adil dan transparan diimplementasikan, serta menyediakan pelatihan yang berkelanjutan dan relevan untuk meningkatkan kompetensi karyawan.
Pelatihan Perancangan Sop Pengelolaan Dana Dan Penyajian Laporan Keuangan Berbasis Sak Etap Pada UPTD Balai Pendidikan Dan Pelatihan Provinsi Sumatera Barat Riani Sukma Wijaya; Ratnawati Raflis; Murniati Murniati; Eka Mariyanti; Enny Arita
Jurnal Pengabdian Masyarakat Dharma Andalas Vol 2 No 1 (2023): Jurnal Pengabdian Masyarakat Dharma Andalas
Publisher : LPPM Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jpmda.v2i1.1015

Abstract

This community service activity is aimed at cooperative managers who still lack an understanding of creating cooperative financial reports in accordance with the PSAK ETAP (Indonesian Financial Accounting Standards for Small and Medium Enterprises). The activity is conducted at the Cooperative Technical Implementation Unit (UPTD) and involves the participation of 40 cooperative managers from various regions in West Sumatra.In this regard, their knowledge and ability to prepare cooperative financial reports are limited. There is a lack of an effective accounting information system as a basis for accurate financial reporting, and insufficient control over cooperative operational activities. As a result, the presentation of financial reports serves as a performance report for managers or a report of cooperative management accountability.The method designed for this activity starts with providing practical experience in creating financial reports and establishing Cooperative Financial Recording Standard Operating Procedures (SOP) using flowcharts. With the implementation of this training, cooperative managers will be capable of creating Cooperative Financial Reports and designing cooperative SOPs that align with the needs of the cooperatives they manage.
Pariwisata Berbasis Kearifan Lokal Minangkabau Dan Daya Saing Destinasi Kabupaten Solok Selatan Siti Fatma; Eka Mariyanti
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 6 No 3 (2025): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v6i3.85672

Abstract

The development of regional tourism faces increasing competition among destinations, which requires differentiation based on local uniqueness. South Solok Regency possesses strong Minangkabau cultural potential, reflected in its customary values, traditions, arts, and social systems. This study aims to analyze the role of Minangkabau local wisdom as a strategy to enhance the competitiveness of tourism destinations in South Solok Regency. The research employs a descriptive qualitative approach through literature review, field observations, and interviews with tourism stakeholders. The results indicate that the integration of Minangkabau local wisdom values, such as adat basandi syarak, syarak basandi Kitabullah, traditions of mutual cooperation, and local cultural practices, is able to create authentic tourism experiences and improve destination image. Furthermore, tourism based on local wisdom contributes to cultural preservation and the economic empowerment of local communities. Therefore, Minangkabau local wisdom has the potential to serve as a key strategy in enhancing the sustainable competitiveness of tourism destinations in South Solok Regency.
Pengaruh Beban Kerja, Disiplin Kerja Dan Kelelahan Terhadap Kinerja Karyawan Di PT XYZ Salsabilla Harianto; Eka Mariyanti
Journal Educational Research and Development | E-ISSN : 3063-9158 Vol. 2 No. 1 (2025): Juli - September
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This quantitative research was conducted on the employees of PT XYZ with the objective of examining the influence of workload, work discipline, and work fatigue on employee performance. Data were collected through questionnaires and interviews, with the study population consisting of all 74 employees of PT XYZ. The results of data analysis using SPSS (Statistical Product and Service Solutions) indicate that workload has a negative and significant effect on employee performance, work discipline has a positive and significant effect on employee performance, and work fatigue has a negative and significant effect on employee performance. Furthermore, workload, work discipline, and work fatigue simultaneously have a positive and significant effect on employee performance. Among these variables, work discipline is the most dominant factor influencing employee performance, contributing 26.9%.
Pengaruh Disiplin Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan PT OPQ Orin Fernanda; Eka Mariyanti
Journal Educational Research and Development | E-ISSN : 3063-9158 Vol. 2 No. 1 (2025): Juli - September
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of work discipline and job satisfaction on employee performance at PT OPQ. The research background stems from a decline in performance in several work units, low team collaboration, high levels of tardiness, and low job satisfaction among employees. This study employs a quantitative method with a population of 112 employees, all of whom were taken as the sample using the total sampling technique. Data were collected through a four-point Likert scale questionnaire and analyzed using multiple linear regression after passing the classical assumption tests. The results indicate that work discipline has a positive and significant effect on employee performance, job satisfaction also has a positive and significant effect on employee performance, and simultaneously both variables have a positive and significant effect on employee performance. The coefficient of determination shows that work discipline and job satisfaction contribute substantially to the variation in employee performance, while the remaining variation is influenced by other factors outside the research model. These findings emphasize that improving work discipline and job satisfaction is a strategic step in enhancing employee performance at PT OPQ.
Analisis Implementasi Sistem Meritokrasi Aparatur Sipil Negara (ASN) Pada Pemerintahan Provinsi Sumatera Barat di Biro Xyz Mutiara Claudia Silitonga; Eka Mariyanti
Journal Educational Research and Development | E-ISSN : 3063-9158 Vol. 2 No. 1 (2025): Juli - September
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the implementation of the meritocracy system in the management of the State Civil Apparatus (ASN) in the West Sumatra Provincial Government, specifically in the Bureau Xyz. The merit system is one of the main pillars of bureaucratic reform to create a professional, integrity-based, and perormance-oriented apparatus. The research approach uses a qualitative descriptive method with interview, observation, and document review techniques. The results of the study indicate that the implementation of the merit system in the Bureau Xyz has been running relatively well with reference to employee qualifications, competencies, and performance achievements. However, obstacles are still found such as limited human resources, the persistence of old cultural bureaucracy, and uneven implementation across all levels of the organization. These findings are in line with Max Weber's bureaucratic theory which emphasizes the importance of rational rules, clear structures, and the principle of feasibility as the basis for employee management. Therefore, it is necessary to strengthen supervision and leadership so that meritocracy is truly realized consistently.
Co-Authors Dilla Wahyu Prasiska Enny Arita Fauzan Aditya Geomanda Hardinalis . Hengki Afriadi Murniati Murniati Mutiara Claudia Silitonga Nini Nini Orin Fernanda Puti Embun Sari Rahmaita Rahmaita Rasidah Nasrah Ratnawati Raflis Riani Sukma Wijaya Salsabilla Harianto Siska Lusia Putri Siti Fatma Zimratul Qhoiyro