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All Journal El Dinar International Journal of Islamic Business and Economics (IJIBEC) Kordinat : Jurnal Komunikasi antar Perguruan Tinggi Agama Islam Jumat Ekonomi: Jurnal Pengabdian Masyarakat Maliki Islamic Economics Journal
Ahmad Tibrizi Soni Wicaksono
Universitas Islam Negeri Maulana Malik Ibrahim Malang
Religion Economics, Econometrics & Finance Education Social Sciences Other

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PELAYANAN ASURANSI JIWA SYARIAH: SUDAHKAH SESUAI HARAPAN? Ahmad Tibrizi Soni Wicaksono; Rio Trisasmita
Kordinat: Jurnal Komunikasi antar Perguruan Tinggi Agama Islam Vol 17, No 2 (2018): Jurnal Komunikasi Antar Perguruan Tinggi Agama Islam
Publisher : Kopertais Wilayah I DKI Jakarta dan Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/kordinat.v17i2.9614

Abstract

This study aims to analyze Gap on Islamic Life Insurance Services in DKI Jakarta by CARTER approach (Compliance, Assurance, Responsiveness, Tangibles, Empahty, Reliability), respondents in this study amounted to 150 respondents, using Cluster sampling method, this researcher use Importance Performance Analysis Method. The result of the research shows that the level of satisfaction between perception and expectation toward service to customers of Islamic Life Insurance in DKI Jakarta has a value of 97.22%, it indicates that there are still Gap on services provided by Islamic Life Insurance Company in DKI Jakarta especially on Hospitality employees in serving the customer, Ability to respond to problems arising, Ability to communicate with customers, Capacity quickly responsive to customer complaints, Use of equipment and technology in operational activities, and Application of Information technology.
Factors Influencing the Amount of Mudarabah Savings Deposit in Public Sharia Banks Bambang Iswanto; Risma Nurriani; Idhafiyyah Anwar; Ahmad Tibrizi Soni Wicaksono; Muhammad Nur Faaiz Fathah Achsani
International Journal of Islamic Business and Economics (IJIBEC) Vol. 6 No. 2 (2022): IJIBEC VOL. 6 NO. 2 DECEMBER 2022
Publisher : Faculty of Islamic Economics and Business of UIN K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/ijibec.v6i2.6288

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh tingkat suku bunga bank umum, nilai tukar rupiah, bagi hasil deposito Bank Umum Syariah dan jumlah Kantor Cabang Pembantu (KCP) terhadap jumlah simpanan deposito mudharabah pada Bank Umum Syariah di Indonesia. Pendekatan dalam penelitian ini adalah kuantitatif asosiatif yang menggunakan metode Analisis Regresi Linier Berganda dengan pengujian sampel yang digunakan berasal dari 12 bank yang berada di Indonesia berdasarkan laporan bulanan Bank Umum Syariah mencakup tahun 2017 hingga 2021. Hasil penelitian menunjukkan bahwa, tingkat suku bunga bank umum tidak berpengaruh secara parsial terhadap jumlah simpanan deposito mudharabah bank umum syariah, nilai tukar rupiah, bagi hasil deposito dan jumlah Kantor Cabang Pembantu (KCP) berpengaruh secara parsial terhadap jumlah simpanan deposito mudharabah Bank Umum Syariah, tingkat suku bunga bank umum, nilai tukar rupiah, bagi hasil deposito Bank Umum Syariah dan jumlah Kantor Cabang Pembantu (KCP) berpengaruh secara simultan terhadap jumlah simpanan deposito mudharabah pada Bank Umum Syariah.
CUSTOMER SATISFACTION AND FINANCIAL PERFORMANCE: DOES IT MEDIATE CUSTOMER-CENTRIC ON ISLAMIC BANK VALUES? Ulfi Kartika Oktaviana; Ahmad Tibrizi Soni Wicaksono
EL DINAR: Jurnal Keuangan dan Perbankan Syariah Vol 10, No 2 (2022): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/ed.v10i2.16225

Abstract

This study aims to determine the influence of Customer-centric Corporate Social Responsibility (CSR) within the scope of Islamic Ethics on Company Values. In addition, this study also examines the role of customer satisfaction mediation and financial performance towards Customer-centric CSR with company values and tests the role of customer satisfaction mediation for Customer-centric CSR with financial performance. The sample used is Islamic Commercial Banks registered with BI with specified sample criteria. The data was processed using smartPLS, where the direct influence of Centric Customers in Islamic Ethics (CSR) on company values was significant. The Centric Customer variables in Islamic Ethics (CSR) influence financial performance. The other four hypotheses showed insignificant results. The results of the indirect influence test show that the variables of customer satisfaction and financial performance have not been able to mediate the relationship between Customer-centric in Islamic ethics and Company Values.
The Role of Early Warning System Components in Financial Distress: Evidence from Indonesian Islamic Banks Rizqiyah Salsabila; Ahmad Tibrizi Soni Wicaksono; Nariman Shamakov
Maliki Islamic Economics Journal Vol 2, No 2 (2022): Maliki Islamic Economics Journal
Publisher : Faculty of Economics UIN Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.638 KB) | DOI: 10.18860/miec.v2i2.18977

Abstract

This study aims to utilize the Early Warning System (EWS) component to predict the condition of Islamic banks before bankruptcy. This study uses the springate score model to measure the Financial Distress (FD) condition of Islamic banks. Samples were taken from 13 Islamic Commercial Banks for the period 2016 - 2020. The EWS components are Capital Adequacy Ratio (CAR), Non-Performing Financing (NPF), Financing Deposit to Ratio (FDR) and Allowance for Impairment Losses (CKPN). Based on the springate score calculation, the highest FD conditions occurred in 2019 and 2020 due to the COVID-19 pandemic. The logistic regression test results show that only the NPF ratio has a positive effect on FD. While the CAR, FDR and CKPN variables have no effect on FD. This proves that the CAR, FDR and CKPN ratios owned by Islamic banks are said to be good so as to keep away from FD conditions.
Sosialisasi Manfaat Menggunakan Layanan Perbankan Syariah Muhammad Khaerul Muttaqien; Tajudin Mas’ud; M. Reza Prima Matondang; Ahmad Tibrizi Soni Wicaksono
Jumat Ekonomi: Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2025): Agustus
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/abdimasekon.v6i2.6041

Abstract

Conventional bank users still significantly outnumber those using Islamic banks, influenced by various factors, one of which is a lack of public understanding of Islamic banking services. In fact, Islamic banks already provide almost all the services available at conventional banks. To address this, community service was conducted in the form of face-to-face outreach explaining the various products, services, and benefits of Islamic banking. This activity was carried out at the women's study group of the Al-Amanah Jami Mosque in RW 03 Pamulang Barat, South Tangerang, Banten, with the aim of expanding understanding and interest in Islamic banking products and services. The methods used included planning, implementing outreach discussing the characteristics, products, and benefits of Islamic banking, as well as monitoring and evaluation to measure the effectiveness of the activity. The results of the outreach showed an increase in participant awareness regarding the operational principles of Islamic banks that are free from usury, the profit-sharing system, Sharia-compliant fund management, and the convenience of digital banking services offered by Islamic banks.. ABSTRAK Pengguna bank konvensional masih jauh lebih banyak dibandingkan dengan bank syariah, yang dipengaruhi oleh berbagai faktor, salah satunya kurangnya pemahaman masyarakat terhadap fasilitas layanan bank syariah. Padahal, bank syariah telah menyediakan hampir semua layanan yang ada di bank konvensional. Untuk mengatasi hal ini, dilakukan pengabdian masyarakat berupa sosialisasi tatap muka yang menjelaskan beragam produk, layanan, dan manfaat perbankan syariah. Kegiatan ini dilaksanakan di komunitas pengajian ibu-ibu Masjid Jami Al-Amanah RW 03 Pamulang Barat, Tangerang Selatan, Banten, dengan tujuan memperluas pemahaman dan minat terhadap produk serta layanan perbankan syariah. Metode yang digunakan mencakup perencanaan, pelaksanaan sosialisasi yang membahas karakteristik, produk, dan manfaat perbankan syariah, serta monitoring dan evaluasi untuk mengukur efektivitas kegiatan. Hasil sosialisasi menunjukkan peningkatan kesadaran peserta mengenai prinsip operasional bank syariah yang bebas riba, sistem bagi hasil, pengelolaan dana sesuai syariah, serta kemudahan layanan digital banking yang ditawarkan oleh perbankan syariah.
Co-Authors Bambang Iswanto Idhafiyyah Anwar M. Reza Prima Matondang Muhammad Khaerul Muttaqien Muhammad Nur Faaiz Fathah Achsani Muhammad Nur Faaiz Fathah Achsani Nariman Shamakov Rio Trisasmita Risma Nurriani Rizqiyah Salsabila Tajudin Mas’ud Ulfi Kartika Oktaviana