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All Journal Jurnal Teknologi Komputer dan Sistem Informasi
Donatus Ray
Computer Science Department, BINUS Graduate Program, Bina Nusantara University, Jakarta
Computer Science & IT

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Performance Measurement Using the Balanced Scorecard and Business Intelligence in Logistics Companies Vion Age Tricahyo; Tito Prabowo; Syehka Sofia Arya Larasati; Donatus Ray
JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi) Vol 5, No 3 (2022): JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi)
Publisher : STMIK Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56327/jtksi.v5i3.1201

Abstract

Smart companies should have technological advantages to improve their performance. The research used is a case study of courier and cargo business in collaboration with a rail transportation company. The existing data is processed by applying a Balanced Scorecard and Business Intelligence which aims to support decisions and get great benefits for the company. Data is retrieved for 3 months in the data warehouse. Data operations and processing are carried out to determine which perspectives have a great influence and will help stakeholders in the company get accurate results from patterns. The use of decision tree c 4.5 is used to support the analysis and result in an accuracy of more than 70%. The Kimball Method is used to assist in performance monitoring of data warehouses, customer and financial analysis as well as learning before decision making is made.
Co-Authors Syehka Sofia Arya Larasati Tito Prabowo Vion Age Tricahyo