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All Journal Formosa Journal of Applied Sciences (FJAS)
Arnianti
Universitas Widya Gama Mahakam
Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Social Sciences

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Penerapan Good Governence dalam Penyelengaraan Pemerintahan di Kantor Kelurahan Jawa Kecamatan Samarinda Ulu Ahmad yani; Arnianti
Formosa Journal of Applied Sciences Vol. 1 No. 3 (2022): August 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v1i3.867

Abstract

Penelitian ini dilakukan untuk mengetahui Penerapan Prinsip Responsiveness Good Governance dalam Pelayanan Publik di Kantor Kelurahan Jawa dan mengetahui apa faktor pendukung dan penghambatnya. Jenis penelitian ini bersifat deskriptif kualitatif dimana dalam pengumpulan data dilakukan dengan penelitian kepustakaan dan penelitian lapangan serta menggunakan analisis data model interaktif. Hasil penelitian menunjukkan bahwa penerapan prinsip responsiveness good governance dalam pelayanan publik di kantor Kelurahan Jawa sudah diterapkan oleh petugas pelayanan namun belum maksimal karena dari enam indikator yang digunakan dalam penelitian, terdapat indikator yang belum terimplementasi dengan baik yaitu kecepatan dan ketepatan waktu dalam memberikan pelayanan. Hal ini dikarenakan fasilitas kerja kantor yang kurang memadai dan minimnya informasi yang sampai kepada masyarakat.
Implementation of Good Governence in the Jawa Village Office, Samarinda Ulu District in Government Administration Ahmad Yani; Arnianti
Formosa Journal of Applied Sciences Vol. 1 No. 6 (2022): November 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v1i6.1777

Abstract

This study was conducted to determine the application of the principle of responsiveness of good governance in public services at the Jawa district Office and to find out what the supporting and inhibiting factors are. This type of research is descriptive qualitative where data collection is carried out by library research and field research and using interactive model data analysis. The results showed that the application of the principle of responsiveness of good governance in public services at the Jawa Kelurahan office had been implemented by service officers but was not maximized because of the six indicators used in the study, there were indicators that had not been implemented properly, namely speed and timeliness in providing services. This is due to inadequate office work facilities and the lack of information reaching the public.
Co-Authors Ahmad yani