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Budi Purwanto
Institut Transportasi Dan Logistik Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

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EKONOMI MARITIM & SUMBER DAYA MANUSIA INDONESIA Lis Lesmini; Budi Purwanto
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 3 (2016): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i3.930

Abstract

Indonesia's economic success in the maritime sector have ups and downs, it is normal for the support of the local maritime economy, the maritime economy requires particular expertise in implementation, it is not simple, for example, the handling of ships in ports, may cause high cost economy if mismanaged. Based on the data on the number of schools and colleges based maritime, Indonesia is still difficult to independently manage the maritime economy, this is an indicator of Indonesian human resources of the maritime sector. With the analysis of research and development to generate a clear picture, the author tries to create a script to get the simple conclusion that can be understood reader
PELAYANAN CUSTOMS CLEARANCE PADA PERUSAHAAN FREIGHT FORWARDING Budi Purwanto; Hendrik Sabfika; D.A Lasse
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 3, No 2 (2017): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v3i2.907

Abstract

The purpose of this research is to find out the conformity degree between performance and interests. This research used a survey method with Importance Performance Analysis (IPA) approach. The result shows that the service implementation is already good enough. Based on Cartesian Coordinate Analysis, there are two factors of service which have not met customer expectations in Quadrant A yet; punctuality in shipping goods and staff as the problem solver. The two factors become main priorities of the company. While in Quadrant B, there are three factors of company achievement that need to be maintained; customs clearance service fee, employees work thoroughly and detailed with experience, and good office facilities. Quadrant C shows the ability of employees to work smart using concepts; greet and smile, and also give attention to the customers. The last is Quadrant D that shows although customers do not need phone or email assistance anymore, the company still provides them.
DWELLING TIME MANAGEMENT Salahudin Rafi; Budi Purwanto
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 2 (2016): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i2.942

Abstract

Dwelling time is an unfinished classic matter in Indonesia. As a matter of fact, it is a simple thing and is a small part of port management. The research is trying to get the solutions of the matter by using research and development analysis and quantitative method. The important things to do in solving dwelling time are managing the port well, cutting off the complicated bureaucracy, and using one synchronized system for all services.
Co-Authors D.A Lasse Hendrik Sabfika Lis Lesmini Rafi, Salahudin