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Elizabeth Auqui-Ramos
Universidad Peruana de Ciencias Aplicadas

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Sentiment analysis through twitter as a mechanism for assessing university satisfaction Omar Chamorro-Atalaya; Dora Arce-Santillan; Guillermo Morales-Romero; César León-Velarde; Primitiva Ramos-Salaza; Elizabeth Auqui-Ramos; Miguel Levano-Stella
Indonesian Journal of Electrical Engineering and Computer Science Vol 28, No 1: October 2022
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v28.i1.pp430-440

Abstract

Currently, the data generated in the university environment related to the perception of satisfaction is generated through surveys with categorical response questions defined on a Likert scale, with factors already defined to be evaluated, applied once per academic semester, which generates very biased information. This leads us to wonder why this survey is applied only once and why it only asks about some factors. The objective of the article is to demonstrate the feasibility of a proposal to determine the degree of perception of student satisfaction through the use of data science and natural language processing (NLP), supported by the social network twitter, as an element of data collection. As a result of the application of this proposal based on data science, it was possible to determine the level of student satisfaction, being 57.27%, through sentiment analysis using the Python library "NLTK"; Thus, it was also possible to extract texts linked to the relevant factors of teaching performance to achieve student satisfaction, through the term frequency and inverse document frequency (TF-IDF) approach, these being those linked to the use of tools of simulation in the virtual learning process.
Virtual tools in distance education: university satisfaction regarding its application as part of teaching strategies Guillermo Morales-Romero; José Antonio Arévalo-Tuesta; Lilia Rodas-Camacho; Elizabeth Auqui-Ramos; Carlos Palacios-Huaraca; César Trujillo-Hinojosa; Elvira Caceres-Cayllahua
Indonesian Journal of Electrical Engineering and Computer Science Vol 28, No 2: November 2022
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v28.i2.pp1049-1057

Abstract

When virtual education was implemented in Peru, the limitations of teachers in technological management were evident. For this reason, the research seeks to analyze the perception of university satisfaction regarding the use of virtual teacher tools as part of teaching strategies, in order to improve virtual teaching-learning, achieving student motivation and facilitating this meaningful learning through the use of virtual tools. The method used according to the investigative approach is qualitative, according to its scope it is descriptive and correlational. During the development of the research, it was identified that the satisfaction regarding the use of virtual tools by the teacher is focused on the critical, constructive and positive attitude towards virtual tools and in the acquittal of students' questions regarding the use of virtual tools. On the other hand, the indicator that is related to low student satisfaction focuses on the low diversity of methodological strategies used for the development of virtual learning sessions. Likewise, the Chi-square test shows the significant relationship between the perception of the teacher's competences regarding the use of virtual tools and the perception of the quality of the teaching offered to students during distance education.
Asynchronous learning: evaluation of virtual classroom metrics according to the perception of university students Guillermo Morales-Romero; Adrián Quispe-Andía; César León-Velarde; Irma Aybar-Bellido; Elizabeth Auqui-Ramos; Shirley Quispe-Guía; Carlos Palacios-Huaraca
Indonesian Journal of Electrical Engineering and Computer Science Vol 28, No 2: November 2022
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v28.i2.pp1058-1066

Abstract

The process and means that the university offers its students must be efficient and of quality, even more so considering the influence of the quality of educational services on student satisfaction. The objective of this article is to analyze the perception of asynchronous learning according to the evaluation of the virtual classroom metrics, carried out by business administration students, the results will allow to continue improving the teaching-learning process in the virtual context of education higher. The methodology of this study is qualitative at the descriptive level, the validation of the data by Cronbach's Alpha, gave a reliability value of 0.985. The results show us that 73.8% of the students perceive that the virtual classroom improved communication and helped the exchange of information between students and 71.4% indicated that the use of the virtual classroom made them more efficient and secure asynchronous learning activities. According to these results, there is a higher percentage of students who consider that the use of the virtual classroom positively influences their asynchronous learning, therefore, it is proposed to continue improving the skills in the use and appropriation of Technologies of information and communication technology (ICT) in virtual students.
Co-Authors Adrián Quispe-Andía Carlos Palacios-Huaraca César León-Velarde César Trujillo-Hinojosa Dora Arce-Santillan Elvira Caceres-Cayllahua Guillermo Morales-Romero Guillermo Morales-Romero Irma Aybar-Bellido José Antonio Arévalo-Tuesta Lilia Rodas-Camacho Miguel Levano-Stella Omar Chamorro-Atalaya Primitiva Ramos-Salaza Shirley Quispe-Guía