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All Journal Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Anthroposia: Journal of Social and Human Development
Putri Febriyanti
Universitas Maritim Raja Ali Haji
Social Sciences

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Pelayanan Berbasis Digital: Implementasi Aplikasi Pendaftaran Antrian Paspor Online (APAPO) di Kantor Imigrasi Tanjungpinang Putri Febriyanti; Herlina Amelia Putri; Cindea Putri Ananda Iskandar
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 4 No 2 (2022): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v4i2.520

Abstract

This The development of this information technology is utilized by the Immigration Class 1 TPI Tanjungpinang to improve services by making it easier for people to register for passport applications with the support of the Online Passport Queue Registration Application (APAPO) which has been used since January 2019. The application of this Online Passport Service is a form of service improvement carried out by the Tanjungpinang City Immigration Office to handle public complaints regarding the queue for passport processing. Online passport services can be downloaded via smartphones in the Playstore and Appstore. At the Immigration Office Class 1 TPI Tanjungpinang there is information on a stop extortion poster, but the reality is that extortion is still being carried out by civil servants at the passport application service. This research was conducted using qualitative research methods. This method is used in the process of data acquisition and data analysis process. The qualitative method used tends to be descriptive in terms of obtaining and analyzing money data. Implementation is a plan that has been conceptualized in carrying out a clear goal. Implementation itself certainly has a goal, the purpose of an implementation is to realize a plan that has been structured that can be implemented properly. The online passport queue application is a new output issued by the government in carrying out digital-based innovations that can be carried out by the community and make it easier for the community.
The Tourism Office’s Digital Promotion Strategy for The Development of Religious Tourism in Buru Subdistrict, Karimun Regency Putri Febriyanti; Nazaki Nazaki; Ella Afnira
Anthroposia: Journal of Social and Human Development Vol. 1 No. 3 (2026): : September: Anthroposia: Journal of Social and Human Development
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/hqqh2d80

Abstract

This study aims to analyze the digital promotion strategies employed by the Tourism Office of Karimun Regency in developing religious tourism in Buru District. The research adopted a qualitative approach using a descriptive method. Data were collected through interviews, observations, and documentation involving the Tourism Office, religious tourism site managers, and tourists. Data analysis was conducted using the Miles, Huberman, and Saldaña interactive model, referring to the Promotion Mix theory proposed by Kotler and Keller (2016), which includes advertising, sales promotion, public relations, personal selling, and direct and digital marketing. The findings reveal that the Tourism Office has utilized various digital media platforms, including Instagram, Facebook, TikTok, YouTube, and official websites, as promotional tools. However, the implementation has not yet been optimal due to inconsistent promotional activities, limited information regarding religious tourism attractions, low levels of digital interaction with tourists, and the absence of an integrated digital information service. As a result, the promotion of religious tourism remains largely driven by site managers and local communities. Therefore, strengthening an integrated digital promotion strategy is necessary to expand promotional reach, enhance tourist engagement, and increase visitation to religious tourism destinations in Buru District.
Co-Authors Cindea Putri Ananda Iskandar Ella Afnira Herlina Amelia Putri Nazaki Nazaki